TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Fast and Easy Fast and easy, done in 25 minutes even with having to wait on employer for new online W2.
Date published: 2023-03-21
Rated 3 out of 5 by from Not as good as previous years I normally love Turbo tax and have for several years. This year the product was not as easy and user friendly. I do not know if this Was due to tax law changing or just the way the product walks you through the process but I was not pleased. Normally I can use last years tax form upload it and just update information from this year. That was not an option this year.
Date published: 2023-03-21
Rated 4 out of 5 by from Was able to make it work as I expected I like the process through the tax process. However, I wish that it did a better job on 529 plans. The process is incorrect and required modification of a calculation in the form.
Date published: 2023-03-21
Rated 4 out of 5 by from 2022 taxes it was easy to used. it was a step by step process. the software walk me through.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax is awesome. Very easy to follow and explained questions before i could ask a question. Will use every year to file taxes.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax is Awesom The Website was very user friendly and a simple process.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax Everything went smoothly. At first, I was a little confused and then figured it out.
Date published: 2023-03-21
Rated 5 out of 5 by from Great Service as always. Completed quickly as always. i had to get up several times so actually took less time than was monitored
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax allowed me to do my own taxes without using an outside company. TurboTax experts were very competent and friendly and helped me finalize the tax returns. Thank you, TurboTax!
Date published: 2023-03-21
Rated 4 out of 5 by from Add additional forms or schedules Excellent tax program with provided tax form input, but TurboTax does not have the feature to add additional forms or schedules to the program without having a tax form.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 6180
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and Easy Fast and easy, done in 25 minutes even with having to wait on employer for new online W2.
Date published: 2023-03-21
Rated 3 out of 5 by from Not as good as previous years I normally love Turbo tax and have for several years. This year the product was not as easy and user friendly. I do not know if this Was due to tax law changing or just the way the product walks you through the process but I was not pleased. Normally I can use last years tax form upload it and just update information from this year. That was not an option this year.
Date published: 2023-03-21
Rated 4 out of 5 by from Was able to make it work as I expected I like the process through the tax process. However, I wish that it did a better job on 529 plans. The process is incorrect and required modification of a calculation in the form.
Date published: 2023-03-21
Rated 4 out of 5 by from 2022 taxes it was easy to used. it was a step by step process. the software walk me through.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax is awesome. Very easy to follow and explained questions before i could ask a question. Will use every year to file taxes.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax is Awesom The Website was very user friendly and a simple process.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax Everything went smoothly. At first, I was a little confused and then figured it out.
Date published: 2023-03-21
Rated 5 out of 5 by from Great Service as always. Completed quickly as always. i had to get up several times so actually took less time than was monitored
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax allowed me to do my own taxes without using an outside company. TurboTax experts were very competent and friendly and helped me finalize the tax returns. Thank you, TurboTax!
Date published: 2023-03-21
Rated 4 out of 5 by from Add additional forms or schedules Excellent tax program with provided tax form input, but TurboTax does not have the feature to add additional forms or schedules to the program without having a tax form.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 6180