TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by
Potatoe Face from
Horrible Customer Service
Over all application was fairly easy. I was not done within the 1hr and 26 mins. Took over almost 5 hours to complete my taxes. My eyes hurt.
Date published: 2023-04-19
Rated 1 out of 5 by
Nater1971977 from
Didn't get any extra help for the upgrade Premium
There was no live help available, only the FAQ robot. I could have saved $200 and googled the answers.
Date published: 2023-04-19
Rated 5 out of 5 by
Colt45SL from
Easy to use!
First year using it as self-employed and it was very easy to understand and use.
Date published: 2023-04-19
Rated 5 out of 5 by
Last day to file from
Helpful with complicated tax filing.
The live experts were very helpful and made filing easier and I felt reassured.
Date published: 2023-04-19
Rated 4 out of 5 by
Spencer983472 from
TurboTax is Great ... But
Lost one star due to a number of year having values that do not save for next time through screens. If you have to correct a schedule C for example, the 1099 MISC "No" does not check. This happens elsewhere. I find myself over the 10+ year of use going back though screens a few times. These non-saving answers are very annoying. Also anyone buying a new business or selling one has to know to file form 8594 separately, and you don't have in federal forms! Seems like "Is this a new business? Was it purchased?" would be of value. Idaho state was even worse, nothing populated yes/no questions on second, third, forth ... run through. Also, only reason for Idaho was due to $2500+ gross sales, seems there should be an easier method to do this when you have a business loss, but sold some product in Idaho at a show! The "Did you have sales of $2500 or more in Idaho?" did come up, but then still asked every other question for non-resident! Seems like TurboTax could expedite non-resident entry for business that need to file just because of gross sales in state. Would be more business friendly. :-)
Date published: 2023-04-19
Rated 5 out of 5 by
0222bd from
Turbo Tax is amazing!
It was very easy to use and file. Did not take much time.
Date published: 2023-04-19
Rated 5 out of 5 by
BRoberts03 from
Very Easy for First Time Filer
This was my first time filing taxes. I was nervous but turbo tax walked me through all of the steps.
Date published: 2023-04-19
Rated 5 out of 5 by
SOMDBookStore from
Easy for a small business
Easy to use and help links answered all of my questions.
Date published: 2023-04-19
Rated 5 out of 5 by
MOSSTHE OAKY71 from
TURBOTAX is fantastic
TurboTax Online is the most user-friendly, accurate, and comprehensive system for filing taxes. Excellent instruction and recommendations from TurboTax.
Date published: 2023-04-19
Rated 5 out of 5 by
Brian 22824 from
Worked Great
It was easy and fairly quick. I would recommend Turbo Tax.
All TurboTax® Offerings Reviews - Page 610
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Potatoe Face from
Horrible Customer Service
Over all application was fairly easy. I was not done within the 1hr and 26 mins. Took over almost 5 hours to complete my taxes. My eyes hurt.
Date published: 2023-04-19
Rated 1 out of 5 by
Nater1971977 from
Didn't get any extra help for the upgrade Premium
There was no live help available, only the FAQ robot. I could have saved $200 and googled the answers.
Date published: 2023-04-19
Rated 5 out of 5 by
Colt45SL from
Easy to use!
First year using it as self-employed and it was very easy to understand and use.
Date published: 2023-04-19
Rated 5 out of 5 by
Last day to file from
Helpful with complicated tax filing.
The live experts were very helpful and made filing easier and I felt reassured.
Date published: 2023-04-19
Rated 4 out of 5 by
Spencer983472 from
TurboTax is Great ... But
Lost one star due to a number of year having values that do not save for next time through screens. If you have to correct a schedule C for example, the 1099 MISC "No" does not check. This happens elsewhere. I find myself over the 10+ year of use going back though screens a few times. These non-saving answers are very annoying. Also anyone buying a new business or selling one has to know to file form 8594 separately, and you don't have in federal forms! Seems like "Is this a new business? Was it purchased?" would be of value. Idaho state was even worse, nothing populated yes/no questions on second, third, forth ... run through. Also, only reason for Idaho was due to $2500+ gross sales, seems there should be an easier method to do this when you have a business loss, but sold some product in Idaho at a show! The "Did you have sales of $2500 or more in Idaho?" did come up, but then still asked every other question for non-resident! Seems like TurboTax could expedite non-resident entry for business that need to file just because of gross sales in state. Would be more business friendly. :-)
Date published: 2023-04-19
Rated 5 out of 5 by
0222bd from
Turbo Tax is amazing!
It was very easy to use and file. Did not take much time.
Date published: 2023-04-19
Rated 5 out of 5 by
BRoberts03 from
Very Easy for First Time Filer
This was my first time filing taxes. I was nervous but turbo tax walked me through all of the steps.
Date published: 2023-04-19
Rated 5 out of 5 by
SOMDBookStore from
Easy for a small business
Easy to use and help links answered all of my questions.
Date published: 2023-04-19
Rated 5 out of 5 by
MOSSTHE OAKY71 from
TURBOTAX is fantastic
TurboTax Online is the most user-friendly, accurate, and comprehensive system for filing taxes. Excellent instruction and recommendations from TurboTax.
Date published: 2023-04-19
Rated 5 out of 5 by
Brian 22824 from
Worked Great
It was easy and fairly quick. I would recommend Turbo Tax.
All TurboTax® Offerings Reviews - Page 610
Date published: 2023-04-19