TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great Experience for Personal and Self Employed It was very intuitive and I spoke with Candance on the phone and several on chat, they were very helpful and made it easy.
Date published: 2023-03-19
Rated 5 out of 5 by from Tax filing made easy My return this year was more complicated with more forms than I've ever had to deal with before. Because of this & the fact that my state's tax code no longer conforms to the Federal tax code, there were a few points of confusion for me. With the extra help I got from a couple folks via TurboTax live support, my questions were answered & issues resolved super quickly & I was able to submit my filings as soon as I had all my paperwork together & had time enough to sit down & get it done! Thanks guys!
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is the best I have used this service for over 7 years and it is truly user friendly and simple
Date published: 2023-03-19
Rated 5 out of 5 by from TB is awsome Always an easy task to do my taxes with TurboTax. very intuitive
Date published: 2023-03-19
Rated 4 out of 5 by from Great except constant adds and offerrings Easy to follow and accurately file taxes. Seems every other screen is an ad or offering for an additional TT product or one from a partner. This has become excessive over the years.
Date published: 2023-03-19
Rated 2 out of 5 by from Paid for it but did not need it or use it :( Turbo tax is amazing.... however I accidently selected the live edition and did not need it or use it and was not able to go back and undo it. This is my fault but I wish there was a way to go back.
Date published: 2023-03-19
Rated 4 out of 5 by from pretty good. needed a bit of assistance The live help did help. I had questions about living and working in different states and they helped me quickly.
Date published: 2023-03-19
Rated 5 out of 5 by from Been using Turbo Tax for 30 years Been using Turbo tax for a very long time and have never had an issue. Always accurate and spot on.
Date published: 2023-03-19
Rated 5 out of 5 by from Love Turbo Tax! I've been using Turbo Tax for 17 years and it's always improving. I find it very efficiently streamlined to navigate and accurately complete my taxes.
Date published: 2023-03-19
Rated 3 out of 5 by from It was easier than i thought It was easy I didn't have to use the experts. To me it was self-explanatory.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5971
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Experience for Personal and Self Employed It was very intuitive and I spoke with Candance on the phone and several on chat, they were very helpful and made it easy.
Date published: 2023-03-19
Rated 5 out of 5 by from Tax filing made easy My return this year was more complicated with more forms than I've ever had to deal with before. Because of this & the fact that my state's tax code no longer conforms to the Federal tax code, there were a few points of confusion for me. With the extra help I got from a couple folks via TurboTax live support, my questions were answered & issues resolved super quickly & I was able to submit my filings as soon as I had all my paperwork together & had time enough to sit down & get it done! Thanks guys!
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is the best I have used this service for over 7 years and it is truly user friendly and simple
Date published: 2023-03-19
Rated 5 out of 5 by from TB is awsome Always an easy task to do my taxes with TurboTax. very intuitive
Date published: 2023-03-19
Rated 4 out of 5 by from Great except constant adds and offerrings Easy to follow and accurately file taxes. Seems every other screen is an ad or offering for an additional TT product or one from a partner. This has become excessive over the years.
Date published: 2023-03-19
Rated 2 out of 5 by from Paid for it but did not need it or use it :( Turbo tax is amazing.... however I accidently selected the live edition and did not need it or use it and was not able to go back and undo it. This is my fault but I wish there was a way to go back.
Date published: 2023-03-19
Rated 4 out of 5 by from pretty good. needed a bit of assistance The live help did help. I had questions about living and working in different states and they helped me quickly.
Date published: 2023-03-19
Rated 5 out of 5 by from Been using Turbo Tax for 30 years Been using Turbo tax for a very long time and have never had an issue. Always accurate and spot on.
Date published: 2023-03-19
Rated 5 out of 5 by from Love Turbo Tax! I've been using Turbo Tax for 17 years and it's always improving. I find it very efficiently streamlined to navigate and accurately complete my taxes.
Date published: 2023-03-19
Rated 3 out of 5 by from It was easier than i thought It was easy I didn't have to use the experts. To me it was self-explanatory.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5971