TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 3 out of 5 by
Unhappy user this year from
Administrative
I couldn't delete an unwanted form from my state return. Didn't want to fill it out as directed as it didn't apply to me. Didn't want to LIE. Because of not being able to delete an irrelevant form I couldn't file electronically. One main reason for using TurboTax. Clearly an issue with TurboTax CD/download. I have been a 5 Star user forever but not this year!!
Date published: 2023-03-19
Rated 5 out of 5 by
April4599 from
So easy - love it
Have been filing with TurboTax for 8 years and am so grateful for how easy the tool makes filing taxes. Anytime I've spoken with one of their experts, they've been able to advise quickly and have resolved any issues I've had.
Date published: 2023-03-19
Rated 5 out of 5 by
Carlo D from
Still great after so many years and life changes
I have been using turbo tax for many years now. Through tax audits, kids going to college, my wife's death. Their experts have helped me through it all. I will continue to use them for many more years,
Date published: 2023-03-19
Rated 4 out of 5 by
KRG0 from
Simple, convenient and user-friendly
My second time using Turbo Tax, it was easy enough, and hopefully one of these days I'll end up with a refund.
Date published: 2023-03-19
Rated 5 out of 5 by
ZINS from
Easy to use
Looks for max deductions and gives best recommendations. Great for beginners.
Date published: 2023-03-19
Rated 2 out of 5 by
William Connecticut from
my review 2022
Too confusing when entering 1099's. Keep it simple by category. Stop asking if you want to upload documents. I want to enter manually. Once selected go with that, not having to enter each different tax 1099.
Date published: 2023-03-19
Rated 5 out of 5 by
JDL87 from
Turbo Tax is Awesome!
I've been using Turbo Tax for years and it consistently exceeds my expectations. Thank you for creating a product that allows non-experts, like me, to get through this process without major meltdowns!
Date published: 2023-03-19
Rated 5 out of 5 by
AlantheUKtaxperson from
Extremely easy, even with complex situations
Turbotax makes it easy to manage a submition even when living outside the US for many years. Very impressed
Date published: 2023-03-19
Rated 5 out of 5 by
maryshappy from
turbo
very easy,did my taxes in less than a hour, will use again
Date published: 2023-03-19
Rated 5 out of 5 by
GG10828 from
2022 Tax Returns
I've used TT for as long as I can remember. Some years are easier than others, but this year was very easy and more "intuitive" - no pun intended.
All TurboTax® Offerings Reviews - Page 5964
Date published: 2023-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Unhappy user this year from
Administrative
I couldn't delete an unwanted form from my state return. Didn't want to fill it out as directed as it didn't apply to me. Didn't want to LIE. Because of not being able to delete an irrelevant form I couldn't file electronically. One main reason for using TurboTax. Clearly an issue with TurboTax CD/download. I have been a 5 Star user forever but not this year!!
Date published: 2023-03-19
Rated 5 out of 5 by
April4599 from
So easy - love it
Have been filing with TurboTax for 8 years and am so grateful for how easy the tool makes filing taxes. Anytime I've spoken with one of their experts, they've been able to advise quickly and have resolved any issues I've had.
Date published: 2023-03-19
Rated 5 out of 5 by
Carlo D from
Still great after so many years and life changes
I have been using turbo tax for many years now. Through tax audits, kids going to college, my wife's death. Their experts have helped me through it all. I will continue to use them for many more years,
Date published: 2023-03-19
Rated 4 out of 5 by
KRG0 from
Simple, convenient and user-friendly
My second time using Turbo Tax, it was easy enough, and hopefully one of these days I'll end up with a refund.
Date published: 2023-03-19
Rated 5 out of 5 by
ZINS from
Easy to use
Looks for max deductions and gives best recommendations. Great for beginners.
Date published: 2023-03-19
Rated 2 out of 5 by
William Connecticut from
my review 2022
Too confusing when entering 1099's. Keep it simple by category. Stop asking if you want to upload documents. I want to enter manually. Once selected go with that, not having to enter each different tax 1099.
Date published: 2023-03-19
Rated 5 out of 5 by
JDL87 from
Turbo Tax is Awesome!
I've been using Turbo Tax for years and it consistently exceeds my expectations. Thank you for creating a product that allows non-experts, like me, to get through this process without major meltdowns!
Date published: 2023-03-19
Rated 5 out of 5 by
AlantheUKtaxperson from
Extremely easy, even with complex situations
Turbotax makes it easy to manage a submition even when living outside the US for many years. Very impressed
Date published: 2023-03-19
Rated 5 out of 5 by
maryshappy from
turbo
very easy,did my taxes in less than a hour, will use again
Date published: 2023-03-19
Rated 5 out of 5 by
GG10828 from
2022 Tax Returns
I've used TT for as long as I can remember. Some years are easier than others, but this year was very easy and more "intuitive" - no pun intended.
All TurboTax® Offerings Reviews - Page 5964
Date published: 2023-03-19