TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Administrative I couldn't delete an unwanted form from my state return. Didn't want to fill it out as directed as it didn't apply to me. Didn't want to LIE. Because of not being able to delete an irrelevant form I couldn't file electronically. One main reason for using TurboTax. Clearly an issue with TurboTax CD/download. I have been a 5 Star user forever but not this year!!
Date published: 2023-03-19
Rated 5 out of 5 by from So easy - love it Have been filing with TurboTax for 8 years and am so grateful for how easy the tool makes filing taxes. Anytime I've spoken with one of their experts, they've been able to advise quickly and have resolved any issues I've had.
Date published: 2023-03-19
Rated 5 out of 5 by from Still great after so many years and life changes I have been using turbo tax for many years now. Through tax audits, kids going to college, my wife's death. Their experts have helped me through it all. I will continue to use them for many more years,
Date published: 2023-03-19
Rated 4 out of 5 by from Simple, convenient and user-friendly My second time using Turbo Tax, it was easy enough, and hopefully one of these days I'll end up with a refund.
Date published: 2023-03-19
Rated 5 out of 5 by from Easy to use Looks for max deductions and gives best recommendations. Great for beginners.
Date published: 2023-03-19
Rated 2 out of 5 by from my review 2022 Too confusing when entering 1099's. Keep it simple by category. Stop asking if you want to upload documents. I want to enter manually. Once selected go with that, not having to enter each different tax 1099.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is Awesome! I've been using Turbo Tax for years and it consistently exceeds my expectations. Thank you for creating a product that allows non-experts, like me, to get through this process without major meltdowns!
Date published: 2023-03-19
Rated 5 out of 5 by from Extremely easy, even with complex situations Turbotax makes it easy to manage a submition even when living outside the US for many years. Very impressed
Date published: 2023-03-19
Rated 5 out of 5 by from turbo very easy,did my taxes in less than a hour, will use again
Date published: 2023-03-19
Rated 5 out of 5 by from 2022 Tax Returns I've used TT for as long as I can remember. Some years are easier than others, but this year was very easy and more "intuitive" - no pun intended.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5964
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Administrative I couldn't delete an unwanted form from my state return. Didn't want to fill it out as directed as it didn't apply to me. Didn't want to LIE. Because of not being able to delete an irrelevant form I couldn't file electronically. One main reason for using TurboTax. Clearly an issue with TurboTax CD/download. I have been a 5 Star user forever but not this year!!
Date published: 2023-03-19
Rated 5 out of 5 by from So easy - love it Have been filing with TurboTax for 8 years and am so grateful for how easy the tool makes filing taxes. Anytime I've spoken with one of their experts, they've been able to advise quickly and have resolved any issues I've had.
Date published: 2023-03-19
Rated 5 out of 5 by from Still great after so many years and life changes I have been using turbo tax for many years now. Through tax audits, kids going to college, my wife's death. Their experts have helped me through it all. I will continue to use them for many more years,
Date published: 2023-03-19
Rated 4 out of 5 by from Simple, convenient and user-friendly My second time using Turbo Tax, it was easy enough, and hopefully one of these days I'll end up with a refund.
Date published: 2023-03-19
Rated 5 out of 5 by from Easy to use Looks for max deductions and gives best recommendations. Great for beginners.
Date published: 2023-03-19
Rated 2 out of 5 by from my review 2022 Too confusing when entering 1099's. Keep it simple by category. Stop asking if you want to upload documents. I want to enter manually. Once selected go with that, not having to enter each different tax 1099.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is Awesome! I've been using Turbo Tax for years and it consistently exceeds my expectations. Thank you for creating a product that allows non-experts, like me, to get through this process without major meltdowns!
Date published: 2023-03-19
Rated 5 out of 5 by from Extremely easy, even with complex situations Turbotax makes it easy to manage a submition even when living outside the US for many years. Very impressed
Date published: 2023-03-19
Rated 5 out of 5 by from turbo very easy,did my taxes in less than a hour, will use again
Date published: 2023-03-19
Rated 5 out of 5 by from 2022 Tax Returns I've used TT for as long as I can remember. Some years are easier than others, but this year was very easy and more "intuitive" - no pun intended.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5964