TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Turbo tax gets worse every year. There were errors in the S corp which were not fixed. Had to use an internet workaround to file my taxes. Every time I log in, Intuit forgets my password and then says it doesn't take the change, but it does. If I wasn't 20 years vested in the crap, I'd Change. May happen next year. Also, I don't want anything on the cloud. They make it hard to not be cloud based.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is awsome I loved the help box for each description that I was not sure of, most helpful for me because I have problem with computers.
Date published: 2023-03-19
Rated 5 out of 5 by from Good Service Very easy to use just step by step questions. I will be using again!
Date published: 2023-03-19
Rated 5 out of 5 by from So Easy and Fast Turbo Tax makes the whole process so easy and fast. It only took me 20 minutes to file and I was done!
Date published: 2023-03-19
Rated 1 out of 5 by from Turbo Tax is a Money Grab All Turbo Tax wants to do is up-sell you. There free service is hidden and turns out not to be free.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is easy! I am impessed with the changes. Makes it so much easier to file
Date published: 2023-03-19
Rated 3 out of 5 by from Does the job, with fustration Pretty frustrating that I had to manually input all income information. a lot of data entry required.
Date published: 2023-03-19
Rated 3 out of 5 by from Turbo tax is a rip off. Turbo tax provides a good software. But the software is glitchy. Pdf uploads for any forms do not work. You have to manually add the information from the forms if it cannot be connected with a bank. Also, the price is a rip off. They keep asking for adding different add ons- which are absurd. I had to pay 230 in fees for a 5k return.
Date published: 2023-03-19
Rated 2 out of 5 by from Hardest year ever It made me put in all the number I imported. Asked me to review questions to tax questions it should kmow not me.
Date published: 2023-03-19
Rated 5 out of 5 by from Awesome live help!! I am super impressed that I was able to get a real person, on the phone who was SUPER helpful and walked me through my specific situation and helped me figure everything out. And it was FREE!! Doesn't get any better than that
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5927
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo tax gets worse every year. There were errors in the S corp which were not fixed. Had to use an internet workaround to file my taxes. Every time I log in, Intuit forgets my password and then says it doesn't take the change, but it does. If I wasn't 20 years vested in the crap, I'd Change. May happen next year. Also, I don't want anything on the cloud. They make it hard to not be cloud based.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is awsome I loved the help box for each description that I was not sure of, most helpful for me because I have problem with computers.
Date published: 2023-03-19
Rated 5 out of 5 by from Good Service Very easy to use just step by step questions. I will be using again!
Date published: 2023-03-19
Rated 5 out of 5 by from So Easy and Fast Turbo Tax makes the whole process so easy and fast. It only took me 20 minutes to file and I was done!
Date published: 2023-03-19
Rated 1 out of 5 by from Turbo Tax is a Money Grab All Turbo Tax wants to do is up-sell you. There free service is hidden and turns out not to be free.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is easy! I am impessed with the changes. Makes it so much easier to file
Date published: 2023-03-19
Rated 3 out of 5 by from Does the job, with fustration Pretty frustrating that I had to manually input all income information. a lot of data entry required.
Date published: 2023-03-19
Rated 3 out of 5 by from Turbo tax is a rip off. Turbo tax provides a good software. But the software is glitchy. Pdf uploads for any forms do not work. You have to manually add the information from the forms if it cannot be connected with a bank. Also, the price is a rip off. They keep asking for adding different add ons- which are absurd. I had to pay 230 in fees for a 5k return.
Date published: 2023-03-19
Rated 2 out of 5 by from Hardest year ever It made me put in all the number I imported. Asked me to review questions to tax questions it should kmow not me.
Date published: 2023-03-19
Rated 5 out of 5 by from Awesome live help!! I am super impressed that I was able to get a real person, on the phone who was SUPER helpful and walked me through my specific situation and helped me figure everything out. And it was FREE!! Doesn't get any better than that
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5927