TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Turbo Tax is getting more and more difficult! I had to gerrymander my way through to avoid a huge state tax bill on income (teachers' retirement) that is TAX FREE! I also could not -- and still CAN NOT -- figure out how to print out my return. It says there is a menu on the left that says print center. IT IS NOT THERE! I cannot download and print my return. It's just a lot more difficult than it used to be. 10 years ago, Turbo Tax was so easy to use. I don't know why it is so, so much harder now!
Date published: 2023-03-20
Rated 1 out of 5 by from Great but way too expensive I think the navigation is great, very user friendly, but it is way way too much for what is offered. I put everything in myself and it's just a crime with charging $119 to just submit. I will most likely not use this next year due to the pricing if it continues to climb.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is Great! I have used Turbo Tax for many years. It is easy to navigate and very helpful in figuring out my taxes.
Date published: 2023-03-20
Rated 3 out of 5 by from TurboTax is overpriced TurboTax is overpriced. It continues to get more expensive every year and is not worth the increased cost. Each year could be my last tolerating the insult.
Date published: 2023-03-20
Rated 5 out of 5 by from QUICK AND EASY Turbo Tax is quick and easy! I did my taxes in about 55 minutes! Thanks for making the dread of doing taxes more manageable
Date published: 2023-03-20
Rated 5 out of 5 by from Great Job! It was fast and easy, just as advertised. I will use again for sure! Thank you!
Date published: 2023-03-20
Rated 4 out of 5 by from Pretty Satisfied They rally do make it easy to do your taxes yourself but what I don't understand is why we had to pay $222 when we did it all ourselves. It is what it is but we thought that was a lot of money.
Date published: 2023-03-20
Rated 4 out of 5 by from It wasn't hard. They made it easy to do. They made it easy to do. First time failing myself.
Date published: 2023-03-20
Rated 5 out of 5 by from Very Convenient! My go-to for tax preparation. Easy to use, very convenient
Date published: 2023-03-20
Rated 5 out of 5 by from Very Good Filing my taxes is very easy as I have used Turbo Tax since the 1990's
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 5808
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is getting more and more difficult! I had to gerrymander my way through to avoid a huge state tax bill on income (teachers' retirement) that is TAX FREE! I also could not -- and still CAN NOT -- figure out how to print out my return. It says there is a menu on the left that says print center. IT IS NOT THERE! I cannot download and print my return. It's just a lot more difficult than it used to be. 10 years ago, Turbo Tax was so easy to use. I don't know why it is so, so much harder now!
Date published: 2023-03-20
Rated 1 out of 5 by from Great but way too expensive I think the navigation is great, very user friendly, but it is way way too much for what is offered. I put everything in myself and it's just a crime with charging $119 to just submit. I will most likely not use this next year due to the pricing if it continues to climb.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is Great! I have used Turbo Tax for many years. It is easy to navigate and very helpful in figuring out my taxes.
Date published: 2023-03-20
Rated 3 out of 5 by from TurboTax is overpriced TurboTax is overpriced. It continues to get more expensive every year and is not worth the increased cost. Each year could be my last tolerating the insult.
Date published: 2023-03-20
Rated 5 out of 5 by from QUICK AND EASY Turbo Tax is quick and easy! I did my taxes in about 55 minutes! Thanks for making the dread of doing taxes more manageable
Date published: 2023-03-20
Rated 5 out of 5 by from Great Job! It was fast and easy, just as advertised. I will use again for sure! Thank you!
Date published: 2023-03-20
Rated 4 out of 5 by from Pretty Satisfied They rally do make it easy to do your taxes yourself but what I don't understand is why we had to pay $222 when we did it all ourselves. It is what it is but we thought that was a lot of money.
Date published: 2023-03-20
Rated 4 out of 5 by from It wasn't hard. They made it easy to do. They made it easy to do. First time failing myself.
Date published: 2023-03-20
Rated 5 out of 5 by from Very Convenient! My go-to for tax preparation. Easy to use, very convenient
Date published: 2023-03-20
Rated 5 out of 5 by from Very Good Filing my taxes is very easy as I have used Turbo Tax since the 1990's
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 5808