TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Tough to print state return They seem to want to charge an extra $25 by making it hard to print the state return.
Date published: 2023-03-25
Rated 2 out of 5 by from CONFUSING in Program It would be nice if you could start the program and then upgrade to Preimum. I only needed Premier and couldnt downgrade. Next pricing is too high and state is too expensive. Most difficulty is tracking home office deductions. The misc expenses seem to duplicate.
Date published: 2023-03-25
Rated 4 out of 5 by from Turbo tax assistant The live agent was able to walk me through my mistake on the form and fix it .
Date published: 2023-03-25
Rated 5 out of 5 by from Clear and consise Turbo tax gives clear and concise guidance. The process is laid out in easily steps.
Date published: 2023-03-25
Rated 5 out of 5 by from 2023 Tax I am not an account so I appreciate the easy walkthrough
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo tax is simple to use It was real easy to file my returns. I enjoy using turbo tax although they are a little more expensive.
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax is the only way to go. I have ben using TurboTax for over 20+ years without any problems with my returns being accepted or audited.
Date published: 2023-03-25
Rated 5 out of 5 by from Awesome and Easy I loved working with turbo tax this year for my refund super easy and simple
Date published: 2023-03-25
Rated 5 out of 5 by from Easy and Cheap for Complicated Returns! Years ago I used TurboTax when my return was simple. For the last decade I had a tax accountant do my returns because my return is not straightforward. This year my tax accountant retired so I thought I would try TurboTax again. To my surprise, it was very simple. It took me about 2.5 hours to do the return. The savings and the ease of doing it just makes TurboTax and obvious choice. I'm glad my accountant retired!
Date published: 2023-03-25
Rated 3 out of 5 by from Yeah It was ok and i will do it again next year and there after
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5792
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Tough to print state return They seem to want to charge an extra $25 by making it hard to print the state return.
Date published: 2023-03-25
Rated 2 out of 5 by from CONFUSING in Program It would be nice if you could start the program and then upgrade to Preimum. I only needed Premier and couldnt downgrade. Next pricing is too high and state is too expensive. Most difficulty is tracking home office deductions. The misc expenses seem to duplicate.
Date published: 2023-03-25
Rated 4 out of 5 by from Turbo tax assistant The live agent was able to walk me through my mistake on the form and fix it .
Date published: 2023-03-25
Rated 5 out of 5 by from Clear and consise Turbo tax gives clear and concise guidance. The process is laid out in easily steps.
Date published: 2023-03-25
Rated 5 out of 5 by from 2023 Tax I am not an account so I appreciate the easy walkthrough
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo tax is simple to use It was real easy to file my returns. I enjoy using turbo tax although they are a little more expensive.
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax is the only way to go. I have ben using TurboTax for over 20+ years without any problems with my returns being accepted or audited.
Date published: 2023-03-25
Rated 5 out of 5 by from Awesome and Easy I loved working with turbo tax this year for my refund super easy and simple
Date published: 2023-03-25
Rated 5 out of 5 by from Easy and Cheap for Complicated Returns! Years ago I used TurboTax when my return was simple. For the last decade I had a tax accountant do my returns because my return is not straightforward. This year my tax accountant retired so I thought I would try TurboTax again. To my surprise, it was very simple. It took me about 2.5 hours to do the return. The savings and the ease of doing it just makes TurboTax and obvious choice. I'm glad my accountant retired!
Date published: 2023-03-25
Rated 3 out of 5 by from Yeah It was ok and i will do it again next year and there after
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5792