Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by KJ227 from Tough to print state returnThey seem to want to charge an extra $25 by making it hard to print the state return.
Date published: 2023-03-25
Rated 2 out of 5 by 23CH from CONFUSING in ProgramIt would be nice if you could start the program and then upgrade to Preimum. I only needed Premier and couldnt downgrade. Next pricing is too high and state is too expensive. Most difficulty is tracking home office deductions. The misc expenses seem to duplicate.
Date published: 2023-03-25
Rated 4 out of 5 by Turbo 09876 from Turbo tax assistantThe live agent was able to walk me through my mistake on the form and fix it .
Date published: 2023-03-25
Rated 5 out of 5 by Mike_Cosmo from Clear and consiseTurbo tax gives clear and concise guidance. The process is laid out in easily steps.
Date published: 2023-03-25
Rated 5 out of 5 by Rocky New from 2023 TaxI am not an account so I appreciate the easy walkthrough
Date published: 2023-03-25
Rated 5 out of 5 by susieqball82 from Turbo tax is simple to useIt was real easy to file my returns. I enjoy using turbo tax although they are a little more expensive.
Date published: 2023-03-25
Rated 5 out of 5 by Johnski76 from TurboTax is the only way to go.I have ben using TurboTax for over 20+ years without any problems with my returns being accepted or audited.
Date published: 2023-03-25
Rated 5 out of 5 by NaiRoxburgh from Awesome and EasyI loved working with turbo tax this year for my refund super easy and simple
Date published: 2023-03-25
Rated 5 out of 5 by MikeSchrek from Easy and Cheap for Complicated Returns!Years ago I used TurboTax when my return was simple. For the last decade I had a tax accountant do my returns because my return is not straightforward. This year my tax accountant retired so I thought I would try TurboTax again. To my surprise, it was very simple. It took me about 2.5 hours to do the return. The savings and the ease of doing it just makes TurboTax and obvious choice. I'm glad my accountant retired!
Date published: 2023-03-25
Rated 3 out of 5 by Jroberts26 from YeahIt was ok and i will do it again next year and there after
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by KJ227 from Tough to print state returnThey seem to want to charge an extra $25 by making it hard to print the state return.
Date published: 2023-03-25
Rated 2 out of 5 by 23CH from CONFUSING in ProgramIt would be nice if you could start the program and then upgrade to Preimum. I only needed Premier and couldnt downgrade. Next pricing is too high and state is too expensive. Most difficulty is tracking home office deductions. The misc expenses seem to duplicate.
Date published: 2023-03-25
Rated 4 out of 5 by Turbo 09876 from Turbo tax assistantThe live agent was able to walk me through my mistake on the form and fix it .
Date published: 2023-03-25
Rated 5 out of 5 by Mike_Cosmo from Clear and consiseTurbo tax gives clear and concise guidance. The process is laid out in easily steps.
Date published: 2023-03-25
Rated 5 out of 5 by Rocky New from 2023 TaxI am not an account so I appreciate the easy walkthrough
Date published: 2023-03-25
Rated 5 out of 5 by susieqball82 from Turbo tax is simple to useIt was real easy to file my returns. I enjoy using turbo tax although they are a little more expensive.
Date published: 2023-03-25
Rated 5 out of 5 by Johnski76 from TurboTax is the only way to go.I have ben using TurboTax for over 20+ years without any problems with my returns being accepted or audited.
Date published: 2023-03-25
Rated 5 out of 5 by NaiRoxburgh from Awesome and EasyI loved working with turbo tax this year for my refund super easy and simple
Date published: 2023-03-25
Rated 5 out of 5 by MikeSchrek from Easy and Cheap for Complicated Returns!Years ago I used TurboTax when my return was simple. For the last decade I had a tax accountant do my returns because my return is not straightforward. This year my tax accountant retired so I thought I would try TurboTax again. To my surprise, it was very simple. It took me about 2.5 hours to do the return. The savings and the ease of doing it just makes TurboTax and obvious choice. I'm glad my accountant retired!
Date published: 2023-03-25
Rated 3 out of 5 by Jroberts26 from YeahIt was ok and i will do it again next year and there after