TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax Is Great! Turbo Tax is easy to use. I've used Turbo Tax for almost 20 years,now and I love it! The online program gets easier every year. This year I file in less than 2 hours.
Date published: 2023-03-22
Rated 4 out of 5 by from I have used Turbo Tax for over 20 years It can be difficult to navigate through your return as you prepare it. If you save and exit it can be very difficult to get back to where you left off. The community tries to answer this question but why does it take two obscure steps to get back to where you left off? Why not have button to click to get you back to where you last left off?
Date published: 2023-03-22
Rated 5 out of 5 by from Easy and Good for Peace of Mind I've always done our taxes on Turbo Tax myself, but I needed extra help this year. The process was smooth and Yerry and Joni and Michelle were all very helpful.
Date published: 2023-03-22
Rated 4 out of 5 by from TurboTax continues to be excellent For my needs (old, retired guy), it is quick, convenient and less expensive than other options. You do need to be somewhat computer savvy.
Date published: 2023-03-22
Rated 5 out of 5 by from TurboTax is very good We use TurboTax every year. Good to have it. There is a small improvement on my wish list. Please add K1 import function, so that I don't have to key-in K1 manually.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is lit! I know I can rely on the trust and safety of Turbo Tax!!
Date published: 2023-03-22
Rated 5 out of 5 by from Been Great for Years It has always been great using TT for the past 8 years. Always easy and quick.
Date published: 2023-03-22
Rated 2 out of 5 by from Turbo tax was very deceiving To talk to turbo tax, they always wantedyou to upgrade . I was very unhappy, also they said my Ga would be FREE for the first one. I paid $25.00
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is terrific Filing was so much easier having Turbo Tax importing the bank interest and investment - interest, dividends, gains and losses - information. It took me less than 2 hours to do the Federal and State returns.
Date published: 2023-03-22
Rated 4 out of 5 by from Great! Had a little trouble wth the State return and school taxes....but got my call right on schedule and even a call back ...on schedule...! Thank you Madina...
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5667
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Is Great! Turbo Tax is easy to use. I've used Turbo Tax for almost 20 years,now and I love it! The online program gets easier every year. This year I file in less than 2 hours.
Date published: 2023-03-22
Rated 4 out of 5 by from I have used Turbo Tax for over 20 years It can be difficult to navigate through your return as you prepare it. If you save and exit it can be very difficult to get back to where you left off. The community tries to answer this question but why does it take two obscure steps to get back to where you left off? Why not have button to click to get you back to where you last left off?
Date published: 2023-03-22
Rated 5 out of 5 by from Easy and Good for Peace of Mind I've always done our taxes on Turbo Tax myself, but I needed extra help this year. The process was smooth and Yerry and Joni and Michelle were all very helpful.
Date published: 2023-03-22
Rated 4 out of 5 by from TurboTax continues to be excellent For my needs (old, retired guy), it is quick, convenient and less expensive than other options. You do need to be somewhat computer savvy.
Date published: 2023-03-22
Rated 5 out of 5 by from TurboTax is very good We use TurboTax every year. Good to have it. There is a small improvement on my wish list. Please add K1 import function, so that I don't have to key-in K1 manually.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is lit! I know I can rely on the trust and safety of Turbo Tax!!
Date published: 2023-03-22
Rated 5 out of 5 by from Been Great for Years It has always been great using TT for the past 8 years. Always easy and quick.
Date published: 2023-03-22
Rated 2 out of 5 by from Turbo tax was very deceiving To talk to turbo tax, they always wantedyou to upgrade . I was very unhappy, also they said my Ga would be FREE for the first one. I paid $25.00
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is terrific Filing was so much easier having Turbo Tax importing the bank interest and investment - interest, dividends, gains and losses - information. It took me less than 2 hours to do the Federal and State returns.
Date published: 2023-03-22
Rated 4 out of 5 by from Great! Had a little trouble wth the State return and school taxes....but got my call right on schedule and even a call back ...on schedule...! Thank you Madina...
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5667