TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Great as always.... It's easy, the program asks the right questions, I love the fact someone real will chat with you or you can call/email. Wish I did not wait to the last minute but what can I say... even though I get a refund...
Date published: 2021-05-18
Rated 3 out of 5 by from The user interface is lovely but sneaky fees... I appreciate that they provide an efficient and helpful service but the continuous popups to pay more for more add ons and the hidden fees in the agreement at the end are frustrating. I will consider another service next year. I understand businesses need to make money, I just prefer the agreement information upfront and not after all of the time and effort has been spent....thereby locking me in to a degree. My fault for not realizing that at the start but this is not the TurboTax I recall using before with rave reviews-
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is efficient and awesome!!! It was long for me but detailed and I learn more about my business and life doing it myself. The questions were right on and led me where I needed to go and prepares me for each year! A learning experience and great for stimulating the mind!! Thank you!
Date published: 2021-05-18
Rated 5 out of 5 by from Fantastic It gets easier and better every year! I've been using TurboTax for years and will continue for many more......
Date published: 2021-05-18
Rated 2 out of 5 by from A glitchy year Have used Turbotax for over 30 years. This year software seemed more glitchy than usual - asking for information during Error check that should have already been entered, error in date listed, and including payment vouchers in return even though not requested.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbotax is superb! Super easy and reliable to us Have been using every year since 2007 for my businesses and rentals in multiple states with several homes...at one time. It handled all the complex processing for me!
Date published: 2021-05-18
Rated 5 out of 5 by from Easiest Way to File My taxes This was my first year as self employed and turbo tax made it so easy to file my taxes
Date published: 2021-05-18
Rated 5 out of 5 by from EASY TO USE very simple to use. I had no difficulties following the instructions.
Date published: 2021-05-18
Rated 4 out of 5 by from Very Helpful The software is straightforward and provides links to additional information related to some of the questions you may have
Date published: 2021-05-18
Rated 4 out of 5 by from I've very happy with the upgrades in Turbo-Tax I've used Turbo-Tax for at least 15 Years and find the Turbo Tax helpers very knowledgeable.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 566
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great as always.... It's easy, the program asks the right questions, I love the fact someone real will chat with you or you can call/email. Wish I did not wait to the last minute but what can I say... even though I get a refund...
Date published: 2021-05-18
Rated 3 out of 5 by from The user interface is lovely but sneaky fees... I appreciate that they provide an efficient and helpful service but the continuous popups to pay more for more add ons and the hidden fees in the agreement at the end are frustrating. I will consider another service next year. I understand businesses need to make money, I just prefer the agreement information upfront and not after all of the time and effort has been spent....thereby locking me in to a degree. My fault for not realizing that at the start but this is not the TurboTax I recall using before with rave reviews-
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is efficient and awesome!!! It was long for me but detailed and I learn more about my business and life doing it myself. The questions were right on and led me where I needed to go and prepares me for each year! A learning experience and great for stimulating the mind!! Thank you!
Date published: 2021-05-18
Rated 5 out of 5 by from Fantastic It gets easier and better every year! I've been using TurboTax for years and will continue for many more......
Date published: 2021-05-18
Rated 2 out of 5 by from A glitchy year Have used Turbotax for over 30 years. This year software seemed more glitchy than usual - asking for information during Error check that should have already been entered, error in date listed, and including payment vouchers in return even though not requested.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbotax is superb! Super easy and reliable to us Have been using every year since 2007 for my businesses and rentals in multiple states with several homes...at one time. It handled all the complex processing for me!
Date published: 2021-05-18
Rated 5 out of 5 by from Easiest Way to File My taxes This was my first year as self employed and turbo tax made it so easy to file my taxes
Date published: 2021-05-18
Rated 5 out of 5 by from EASY TO USE very simple to use. I had no difficulties following the instructions.
Date published: 2021-05-18
Rated 4 out of 5 by from Very Helpful The software is straightforward and provides links to additional information related to some of the questions you may have
Date published: 2021-05-18
Rated 4 out of 5 by from I've very happy with the upgrades in Turbo-Tax I've used Turbo-Tax for at least 15 Years and find the Turbo Tax helpers very knowledgeable.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 566