TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 1 out of 5 by from Terrible! It was terrible to download the Deluxe TurboTax. It took 3 tries and over 30 minutes to get it to finally download, then when it was time to get the State to download we tried for 1 1/2 hours and it still did not download. TurboTax site was not help, the helpline has us on hold for 55 minutes. Was unable to file state, only filed federal. TERRIBLE.
Date published: 2022-04-19
Rated 5 out of 5 by from This one is the Best This is the best as it imports our 1099 Trade and investments forms quickly
Date published: 2022-04-19
Rated 1 out of 5 by from Sucks. Not the same. Not the same as all previous years. I paid for state to be efiled and just to end up having to mail in.
Date published: 2022-04-19
Rated 5 out of 5 by from very helpful and rather easy to do ,instructions were easy to follow and if i needed help there was a way to get assistance
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax really was awesome this year. I like the changes TurboTax made to this year's edition. Only had one problem area which dealt with 1098-T information. My daughter attended two different schools in 2021. However, I only received one 1098 and it caused all kinds of problems for the program.
Date published: 2022-04-19
Rated 5 out of 5 by from Simple & Easy Even though my taxes are complicated but the experience was simple because of the easy step by step tax software. Thank you.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is Awesome, Life time subscriber Called a Turbo tax counselor/Rep/Expert and had the best experience ever. She returned my call within minutes, resolved my issue, and walked me through my problem.
Date published: 2022-04-19
Rated 1 out of 5 by from There is no free help Did not get but a few dollars back it had lots of questions about college but did not help
Date published: 2022-04-19
Rated 5 out of 5 by from great and easy great and easy process. a lot of instruction and easy to use.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is ez to use and is the best! Great format and was able to speak to a live specialist on the phone. She was awesome!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 566
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Terrible! It was terrible to download the Deluxe TurboTax. It took 3 tries and over 30 minutes to get it to finally download, then when it was time to get the State to download we tried for 1 1/2 hours and it still did not download. TurboTax site was not help, the helpline has us on hold for 55 minutes. Was unable to file state, only filed federal. TERRIBLE.
Date published: 2022-04-19
Rated 5 out of 5 by from This one is the Best This is the best as it imports our 1099 Trade and investments forms quickly
Date published: 2022-04-19
Rated 1 out of 5 by from Sucks. Not the same. Not the same as all previous years. I paid for state to be efiled and just to end up having to mail in.
Date published: 2022-04-19
Rated 5 out of 5 by from very helpful and rather easy to do ,instructions were easy to follow and if i needed help there was a way to get assistance
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax really was awesome this year. I like the changes TurboTax made to this year's edition. Only had one problem area which dealt with 1098-T information. My daughter attended two different schools in 2021. However, I only received one 1098 and it caused all kinds of problems for the program.
Date published: 2022-04-19
Rated 5 out of 5 by from Simple & Easy Even though my taxes are complicated but the experience was simple because of the easy step by step tax software. Thank you.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is Awesome, Life time subscriber Called a Turbo tax counselor/Rep/Expert and had the best experience ever. She returned my call within minutes, resolved my issue, and walked me through my problem.
Date published: 2022-04-19
Rated 1 out of 5 by from There is no free help Did not get but a few dollars back it had lots of questions about college but did not help
Date published: 2022-04-19
Rated 5 out of 5 by from great and easy great and easy process. a lot of instruction and easy to use.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is ez to use and is the best! Great format and was able to speak to a live specialist on the phone. She was awesome!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 566