TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
MsMeow1 from
Turbo Tax was Excellent
Easy to navigate with the walk through. App was very helpful
Date published: 2023-03-23
Rated 4 out of 5 by
Zyloff from
Some things to improve
1st - not all questions I had were tax related; they were tech questions. I called Intuit but there was no option to speak to a person and your FAQs didn't cover it. 2nd, you need to explain why so many 1040 forms were attached to the California 540.
Date published: 2023-03-23
Rated 5 out of 5 by
Tax Tom from
Can't Live Without It
I use Turbo Tax Premiere every year. I love it, and I can't do our taxes without it.
Date published: 2023-03-23
Rated 5 out of 5 by
CAWGT1 from
Very helpful for cheap
Needed help understanding a part of my tax return answered
Date published: 2023-03-23
Rated 5 out of 5 by
Joh73 from
2022 turbo tax
have been using turbo tax for a lot of years and though my taxes are a lot easier, since retiredly find the system to be very user friendly
Date published: 2023-03-23
Rated 5 out of 5 by
neb filer from
Torbo tax works great. Has all of the new forms
Turbo tax is great. The only issue I had was after installing the program it did not ask me to log in or register. As a former user, I keep getting emails to log in and file even after filing. This is annoying
Date published: 2023-03-23
Rated 5 out of 5 by
jjjjjj12366690 from
great service
the live help accountant, John, was incredibly helpful.
Date published: 2023-03-23
Rated 2 out of 5 by
Angeliceratops from
Forced to Pay Fee
I've used TurboTax for 8 years and never had a problem. This year when I went to pay with my debit card, it said it "hit a snag" and couldn't retrieve my information. I tried multiple times. I even transferred more money into my account in case there was some hold they were trying to put on there. I selected "Pay With My Refund", which I have never done because it charges an additional fee, but I thought I could select that to exit the screen and start over. When I tried to edit this selection, it came up with the message that it couldn't access my information and wouldn't let me change my payment option. I was forced to pay the additional processing fee or start completely over. This has never happened before and I am unhappy. I won't use TurboTax next year.
Date published: 2023-03-23
Rated 5 out of 5 by
DonnK from
Extremely Helpful
Turbo Tax makes preparing and filing my taxes easy, especially downloading complex mutual fund and IRA data. It's like having an accountant at my fingertips. I have been using TurboTax for many years and am very happy and satisfied with it.
Date published: 2023-03-23
Rated 5 out of 5 by
Lois 830 from
I Love Turbotax
I really appreciate the live help I received on my questions.
All TurboTax® Offerings Reviews - Page 5626
Date published: 2023-03-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MsMeow1 from
Turbo Tax was Excellent
Easy to navigate with the walk through. App was very helpful
Date published: 2023-03-23
Rated 4 out of 5 by
Zyloff from
Some things to improve
1st - not all questions I had were tax related; they were tech questions. I called Intuit but there was no option to speak to a person and your FAQs didn't cover it. 2nd, you need to explain why so many 1040 forms were attached to the California 540.
Date published: 2023-03-23
Rated 5 out of 5 by
Tax Tom from
Can't Live Without It
I use Turbo Tax Premiere every year. I love it, and I can't do our taxes without it.
Date published: 2023-03-23
Rated 5 out of 5 by
CAWGT1 from
Very helpful for cheap
Needed help understanding a part of my tax return answered
Date published: 2023-03-23
Rated 5 out of 5 by
Joh73 from
2022 turbo tax
have been using turbo tax for a lot of years and though my taxes are a lot easier, since retiredly find the system to be very user friendly
Date published: 2023-03-23
Rated 5 out of 5 by
neb filer from
Torbo tax works great. Has all of the new forms
Turbo tax is great. The only issue I had was after installing the program it did not ask me to log in or register. As a former user, I keep getting emails to log in and file even after filing. This is annoying
Date published: 2023-03-23
Rated 5 out of 5 by
jjjjjj12366690 from
great service
the live help accountant, John, was incredibly helpful.
Date published: 2023-03-23
Rated 2 out of 5 by
Angeliceratops from
Forced to Pay Fee
I've used TurboTax for 8 years and never had a problem. This year when I went to pay with my debit card, it said it "hit a snag" and couldn't retrieve my information. I tried multiple times. I even transferred more money into my account in case there was some hold they were trying to put on there. I selected "Pay With My Refund", which I have never done because it charges an additional fee, but I thought I could select that to exit the screen and start over. When I tried to edit this selection, it came up with the message that it couldn't access my information and wouldn't let me change my payment option. I was forced to pay the additional processing fee or start completely over. This has never happened before and I am unhappy. I won't use TurboTax next year.
Date published: 2023-03-23
Rated 5 out of 5 by
DonnK from
Extremely Helpful
Turbo Tax makes preparing and filing my taxes easy, especially downloading complex mutual fund and IRA data. It's like having an accountant at my fingertips. I have been using TurboTax for many years and am very happy and satisfied with it.
Date published: 2023-03-23
Rated 5 out of 5 by
Lois 830 from
I Love Turbotax
I really appreciate the live help I received on my questions.
All TurboTax® Offerings Reviews - Page 5626
Date published: 2023-03-23