TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TURBO TAX IS TRASH Wish I could give ZERO stars. The rates to file are ridiculously expensive now. On top of the fact that a company that finds tax breaks, didn't find anything. So, what am I paying so much to file for? I am single, with no dependents, one employer, no states tax, no variables whatsoever... yeah....$75 seems fair. My tax refund was $2 after paying your fees. Thanks, after so many years of using your service, I will be sure to tell everyone to go to a competitor next year. That is what I will be doing.
Date published: 2023-03-23
Rated 5 out of 5 by from Great Experience with Turbo Tax made very easy to file my taxes.i will continue to use Turbo Tax in the future.
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax is Great> I find it easy to use while keeping a person engaged and aware of their return(s).
Date published: 2023-03-23
Rated 5 out of 5 by from Quick and Easy Quick and Easy, QR needs an edit button when it assumes the wrong amount.
Date published: 2023-03-23
Rated 1 out of 5 by from Turbotax only slows down how long it takes to file Turbotax is tedious, does not help with prior year returns, and is cumbersome and not worth the money. For a basic return, I could have saved hours by using an old fashioned paper return. It has gotten worse each year. BTW, the "hekp" screens are of no help, You cannot reach a person who knows anything about taxes.
Date published: 2023-03-23
Rated 5 out of 5 by from TURBO TAX IS GOOD GREAT EXPERIENCE. FAST STRAIGHT FORWARD. I am using it for several years in a raw.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is Great But Don't Forget Your Password I have used TurboTax for several years. I find it to be very easy but if you forget your password and also change phone numbers it is very difficult to get into your account.
Date published: 2023-03-23
Rated 5 out of 5 by from Great product Stepped us through everything and made it easy. Much quicker than working with our CPA in the past.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax...comfortable experience. Excellent service. Ebony was very knowledgeable and quick.
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is a time saver. TurboTax is easy to use and I have a high level of confidence in it.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5610
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TURBO TAX IS TRASH Wish I could give ZERO stars. The rates to file are ridiculously expensive now. On top of the fact that a company that finds tax breaks, didn't find anything. So, what am I paying so much to file for? I am single, with no dependents, one employer, no states tax, no variables whatsoever... yeah....$75 seems fair. My tax refund was $2 after paying your fees. Thanks, after so many years of using your service, I will be sure to tell everyone to go to a competitor next year. That is what I will be doing.
Date published: 2023-03-23
Rated 5 out of 5 by from Great Experience with Turbo Tax made very easy to file my taxes.i will continue to use Turbo Tax in the future.
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax is Great> I find it easy to use while keeping a person engaged and aware of their return(s).
Date published: 2023-03-23
Rated 5 out of 5 by from Quick and Easy Quick and Easy, QR needs an edit button when it assumes the wrong amount.
Date published: 2023-03-23
Rated 1 out of 5 by from Turbotax only slows down how long it takes to file Turbotax is tedious, does not help with prior year returns, and is cumbersome and not worth the money. For a basic return, I could have saved hours by using an old fashioned paper return. It has gotten worse each year. BTW, the "hekp" screens are of no help, You cannot reach a person who knows anything about taxes.
Date published: 2023-03-23
Rated 5 out of 5 by from TURBO TAX IS GOOD GREAT EXPERIENCE. FAST STRAIGHT FORWARD. I am using it for several years in a raw.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is Great But Don't Forget Your Password I have used TurboTax for several years. I find it to be very easy but if you forget your password and also change phone numbers it is very difficult to get into your account.
Date published: 2023-03-23
Rated 5 out of 5 by from Great product Stepped us through everything and made it easy. Much quicker than working with our CPA in the past.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax...comfortable experience. Excellent service. Ebony was very knowledgeable and quick.
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is a time saver. TurboTax is easy to use and I have a high level of confidence in it.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5610