TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use. I have used it before Easy, only this year was not home during tax season and it was no easy to look up last years returns, takes way to long to add a nickname
Date published: 2023-03-23
Rated 5 out of 5 by from Awesome!! Completed in less than 3 hours and isn't owe any more.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo tax gives me ease in preparing my tax form. Turbo tax was formatted so easy enough to understand for user to follow even with minor knowledge in accounting. The process of taking information is done straightforward, the same in going back to check and to correct if needed. specially to check and correct to the completeness of the form.
Date published: 2023-03-23
Rated 3 out of 5 by from Needs improvement Filing seemed easy enough, however, I was unable to add the deductions I needed from my job. I was also unable to add my discount or coupon code I received from my financial institution if I had filed with Turbo tax.
Date published: 2023-03-23
Rated 2 out of 5 by from Frurstating The return process is rather pain stacking. If you leave and return you can not pick up on eh screen you left off on. You to restart each section all over- leaving you to keep reverifing information that was already completed prior. Deleting a form- the system can hicup in that process. In mine I delted a form- the system then checked for errors- and brought me back to the form I deleted. Rinse and repeat- and endless loop for the enduser.
Date published: 2023-03-23
Rated 3 out of 5 by from This service is getting more and more expensive I used to love TurboTax, but over the years this is getting as expensive as getting your taxes done by a CPA
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is Awsome Have used for several years. Automatically recalling required information from prior years is a massive time saver. Also feel all the proper credits and deductions are performed correctly. Ability to upload Consolidated 1099s from brokerage houses reduces long hours and probable copy errors to a simple key click. Rollover of federal return data to state forms also very nice.
Date published: 2023-03-23
Rated 5 out of 5 by from They are awesome They where very help full and easy to use, and easy to understand, they where also quick and fast
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax was great! Turbo Tax was easy to complete. It takes you step by step..
Date published: 2023-03-23
Rated 1 out of 5 by from I lost 3 dollars in net had to pay 236 to file I lost 3 dollars in net had to pay 236 to file fjfjfjfjf
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5584
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use. I have used it before Easy, only this year was not home during tax season and it was no easy to look up last years returns, takes way to long to add a nickname
Date published: 2023-03-23
Rated 5 out of 5 by from Awesome!! Completed in less than 3 hours and isn't owe any more.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo tax gives me ease in preparing my tax form. Turbo tax was formatted so easy enough to understand for user to follow even with minor knowledge in accounting. The process of taking information is done straightforward, the same in going back to check and to correct if needed. specially to check and correct to the completeness of the form.
Date published: 2023-03-23
Rated 3 out of 5 by from Needs improvement Filing seemed easy enough, however, I was unable to add the deductions I needed from my job. I was also unable to add my discount or coupon code I received from my financial institution if I had filed with Turbo tax.
Date published: 2023-03-23
Rated 2 out of 5 by from Frurstating The return process is rather pain stacking. If you leave and return you can not pick up on eh screen you left off on. You to restart each section all over- leaving you to keep reverifing information that was already completed prior. Deleting a form- the system can hicup in that process. In mine I delted a form- the system then checked for errors- and brought me back to the form I deleted. Rinse and repeat- and endless loop for the enduser.
Date published: 2023-03-23
Rated 3 out of 5 by from This service is getting more and more expensive I used to love TurboTax, but over the years this is getting as expensive as getting your taxes done by a CPA
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is Awsome Have used for several years. Automatically recalling required information from prior years is a massive time saver. Also feel all the proper credits and deductions are performed correctly. Ability to upload Consolidated 1099s from brokerage houses reduces long hours and probable copy errors to a simple key click. Rollover of federal return data to state forms also very nice.
Date published: 2023-03-23
Rated 5 out of 5 by from They are awesome They where very help full and easy to use, and easy to understand, they where also quick and fast
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax was great! Turbo Tax was easy to complete. It takes you step by step..
Date published: 2023-03-23
Rated 1 out of 5 by from I lost 3 dollars in net had to pay 236 to file I lost 3 dollars in net had to pay 236 to file fjfjfjfjf
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5584