TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Needed help with NY State and Raquel was amazing I had some issues getting ahold of someone, via live chat was awful. Then waited on hold for 35min to get someone from product but then they transfered me to Raquel and she was amazing. Not only did she fix my issue - which was a $46k savings but she was so nice and pleasant to speak with. Huge congrats TTax on hiring an amazing person who loves what she does and she literally calmed me down and talked me off a ledge!!
Date published: 2023-04-19
Rated 5 out of 5 by from Great service Great service. Thanks for providing a way to do our taxes.
Date published: 2023-04-19
Rated 4 out of 5 by from Quick and Simple Always quick and easy! Any questions or concerns are always promptly answered.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome I always love ease of getting my taxes done in time even when I'm behind!!! I've been using Turbo Tax for years now.
Date published: 2023-04-19
Rated 5 out of 5 by from Very easy Very easy and very thorough,first time filling so it's all good so far.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax rocks I hate taxes. Turbo Tax makes me feel like I am doing the taxes right
Date published: 2023-04-19
Rated 4 out of 5 by from AS good as always As good as always. As good as always. As good as always. As good as always. As good as always. ... hope this is 32 characters - won't review again if you require a certain # of characters. Silly, I was going to give you a five-star review. Now it's 4-star because you request a certain # of characters. Again, silly.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax Great experience. The system is easy to use and to get help when needed.
Date published: 2023-04-19
Rated 1 out of 5 by from Not happy When I started using TurboTax years in years ago, it was free. Now I have to pay almost half of my refund just to get my taxes done. This is the last year I will use y'all. Next year I'm going back to doing my own taxes.
Date published: 2023-04-19
Rated 5 out of 5 by from Great It was easy and very self explanatory. I was not looking forward to it
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 547
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Needed help with NY State and Raquel was amazing I had some issues getting ahold of someone, via live chat was awful. Then waited on hold for 35min to get someone from product but then they transfered me to Raquel and she was amazing. Not only did she fix my issue - which was a $46k savings but she was so nice and pleasant to speak with. Huge congrats TTax on hiring an amazing person who loves what she does and she literally calmed me down and talked me off a ledge!!
Date published: 2023-04-19
Rated 5 out of 5 by from Great service Great service. Thanks for providing a way to do our taxes.
Date published: 2023-04-19
Rated 4 out of 5 by from Quick and Simple Always quick and easy! Any questions or concerns are always promptly answered.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome I always love ease of getting my taxes done in time even when I'm behind!!! I've been using Turbo Tax for years now.
Date published: 2023-04-19
Rated 5 out of 5 by from Very easy Very easy and very thorough,first time filling so it's all good so far.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax rocks I hate taxes. Turbo Tax makes me feel like I am doing the taxes right
Date published: 2023-04-19
Rated 4 out of 5 by from AS good as always As good as always. As good as always. As good as always. As good as always. As good as always. ... hope this is 32 characters - won't review again if you require a certain # of characters. Silly, I was going to give you a five-star review. Now it's 4-star because you request a certain # of characters. Again, silly.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax Great experience. The system is easy to use and to get help when needed.
Date published: 2023-04-19
Rated 1 out of 5 by from Not happy When I started using TurboTax years in years ago, it was free. Now I have to pay almost half of my refund just to get my taxes done. This is the last year I will use y'all. Next year I'm going back to doing my own taxes.
Date published: 2023-04-19
Rated 5 out of 5 by from Great It was easy and very self explanatory. I was not looking forward to it
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 547