TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
zhmyxy2022 from
Turbo Tax CD is easy
CD filing is easy and nice. Will recommend it to others and continue using it next year.
Date published: 2023-03-26
Rated 5 out of 5 by
FateTaxPayer from
Always Easy
Always easy to file and always easy to get tax help
Date published: 2023-03-26
Rated 5 out of 5 by
SarahinNebraska from
Very Helpful but Kinda Pricey
TurboTax makes it fairly easy to file your federal and state taxes. They ask all the relevant questions and offer different levels of assistance for filing. There are a lot of fees (like I'm paying almost $40 to have my TurboTax cost deducted from my federal tax return).
Date published: 2023-03-26
Rated 5 out of 5 by
KATHI77 from
TAX REVIEW
EASY AND FAST, NO PROBLEMS WITH THE PREPARATION OF THE RETURN
Date published: 2023-03-26
Rated 5 out of 5 by
Journey0515 from
It was quick and easy
I didn’t talk to anyone I did it by myself. It was very quick and easy.
Date published: 2023-03-26
Rated 5 out of 5 by
BKM68 from
Using Turbo Tax is easy breezy
Turbo Tax Premium is an excellent for self prepping income tax tool. Importing document feature allows less human error and speedy. Frequent/detailed questions regarding credits and deductibles really helped to maximize the benefit. It's so easy and convenient to use.
Date published: 2023-03-26
Rated 2 out of 5 by
Giby_heart_Squeak from
Turbo Tax required an update every time I long on!
Re-installing for updates 20 times gets OLD! The initial loading of the software is also painful
Date published: 2023-03-26
Rated 4 out of 5 by
Me and my taxes from
it works
worked great. no problems at all. try it you'll like it.
Date published: 2023-03-26
Rated 5 out of 5 by
Goto52 from
This is the fastest I have ever done my taxes
It was great I got the next step up version I think it's the Delux and a tax professional shared my screen and we talked over the phone and helped explain all the tricky questions that are not verry clear. This saved me soo much time trying to figure out what it was really asking.
Date published: 2023-03-26
Rated 4 out of 5 by
justjennybee from
Quick and Easy - Too Pricey Though
It was so easy to file taxes with W2 being auto-imported and especially being able to pull in tax documents by simply signing into your other services. I love the ease of use, and auto imports but I'm not sure it was worth the price. I probably would have rated it 5 stars if the price was more reasonable. I had friends mention other ways to file taxes that are free, but I went with turbo tax because I was so familiar with the process and have only ever used TurboTax to file my taxes. At the end of filling, I was disappointed at the price with how high they were, and made me considering looking into alternative ways to file next year. Even if may it takes more time, I'd rather spend the time and save the money.
All TurboTax® Offerings Reviews - Page 5317
Date published: 2023-03-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
zhmyxy2022 from
Turbo Tax CD is easy
CD filing is easy and nice. Will recommend it to others and continue using it next year.
Date published: 2023-03-26
Rated 5 out of 5 by
FateTaxPayer from
Always Easy
Always easy to file and always easy to get tax help
Date published: 2023-03-26
Rated 5 out of 5 by
SarahinNebraska from
Very Helpful but Kinda Pricey
TurboTax makes it fairly easy to file your federal and state taxes. They ask all the relevant questions and offer different levels of assistance for filing. There are a lot of fees (like I'm paying almost $40 to have my TurboTax cost deducted from my federal tax return).
Date published: 2023-03-26
Rated 5 out of 5 by
KATHI77 from
TAX REVIEW
EASY AND FAST, NO PROBLEMS WITH THE PREPARATION OF THE RETURN
Date published: 2023-03-26
Rated 5 out of 5 by
Journey0515 from
It was quick and easy
I didn’t talk to anyone I did it by myself. It was very quick and easy.
Date published: 2023-03-26
Rated 5 out of 5 by
BKM68 from
Using Turbo Tax is easy breezy
Turbo Tax Premium is an excellent for self prepping income tax tool. Importing document feature allows less human error and speedy. Frequent/detailed questions regarding credits and deductibles really helped to maximize the benefit. It's so easy and convenient to use.
Date published: 2023-03-26
Rated 2 out of 5 by
Giby_heart_Squeak from
Turbo Tax required an update every time I long on!
Re-installing for updates 20 times gets OLD! The initial loading of the software is also painful
Date published: 2023-03-26
Rated 4 out of 5 by
Me and my taxes from
it works
worked great. no problems at all. try it you'll like it.
Date published: 2023-03-26
Rated 5 out of 5 by
Goto52 from
This is the fastest I have ever done my taxes
It was great I got the next step up version I think it's the Delux and a tax professional shared my screen and we talked over the phone and helped explain all the tricky questions that are not verry clear. This saved me soo much time trying to figure out what it was really asking.
Date published: 2023-03-26
Rated 4 out of 5 by
justjennybee from
Quick and Easy - Too Pricey Though
It was so easy to file taxes with W2 being auto-imported and especially being able to pull in tax documents by simply signing into your other services. I love the ease of use, and auto imports but I'm not sure it was worth the price. I probably would have rated it 5 stars if the price was more reasonable. I had friends mention other ways to file taxes that are free, but I went with turbo tax because I was so familiar with the process and have only ever used TurboTax to file my taxes. At the end of filling, I was disappointed at the price with how high they were, and made me considering looking into alternative ways to file next year. Even if may it takes more time, I'd rather spend the time and save the money.
All TurboTax® Offerings Reviews - Page 5317
Date published: 2023-03-26