TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy to use Easy to navigate and use. No need to be a financial expert
Date published: 2023-03-27
Rated 5 out of 5 by from Jody is Tremendous All I can say, is what a great JOB Jody did. Made my life so much easier!! A million thanks!!
Date published: 2023-03-27
Rated 4 out of 5 by from A little more challenging this year, but helpful! I couldn't do it without TurboTax, but I have to say that the non-reciprocal state issue was a little more challenging this year.
Date published: 2023-03-27
Rated 3 out of 5 by from Not integrated with Quick Books Not automated connection with QuickBooks Disappointment since it is the same company
Date published: 2023-03-27
Rated 2 out of 5 by from Same Issue for at Least the LAST 5-YEARS! I use TurboTax Business to complete an Estate Tax 1041 and generate K1s for the beneficiaries. The Estate Tax Deduction is Line 19 on 1041 and should transfer to the Beneficiary K1 Line 10. But year after year IT DOES not transfer!! Exasperating! Also this program does not Run on and Apple Mac Book. I've worked for IBM & Oracle two old tech companies and have used Macs for the last decade! You'd think Intuit would catch up with at least the Old Guard Tech companies and offer this program for a MAC! When I printed my tax return for filing it came out fitted to a 3x5 index card! I'll have to figure that one out next.... Come on Intuit... Invest a little in making the Business program as good as the personal program - I know you can do it!
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is great Jackie was great to work with and was very competent.
Date published: 2023-03-27
Rated 5 out of 5 by from Julie did amazing! Julie S. (I believe it was Julie S.) did amazing! She was very kind and patient as we had technical difficulties for the first section. She provided a lot of kind words and reassurance, as filing a tax form that isn't common can be generally stressful
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is great First time I used it and I liked it. Very simple. It was introduced to me by my friend. Definitely would recommend it to others.
Date published: 2023-03-27
Rated 5 out of 5 by from excellent! Very easy to use! Everything is self-explanatory and even easier after using for a few years because everything loads to your account
Date published: 2023-03-27
Rated 3 out of 5 by from turbo tax in not assume, but it is not bad compare Your 2022 for 2021 years filing with SSA income only 2/8/22 is being questioned by IRA as amended (not true) in May 2022. This year w/o a pinter or computer of my own it impossible to store it in a file. But that was still better than Block.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5214
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Easy to navigate and use. No need to be a financial expert
Date published: 2023-03-27
Rated 5 out of 5 by from Jody is Tremendous All I can say, is what a great JOB Jody did. Made my life so much easier!! A million thanks!!
Date published: 2023-03-27
Rated 4 out of 5 by from A little more challenging this year, but helpful! I couldn't do it without TurboTax, but I have to say that the non-reciprocal state issue was a little more challenging this year.
Date published: 2023-03-27
Rated 3 out of 5 by from Not integrated with Quick Books Not automated connection with QuickBooks Disappointment since it is the same company
Date published: 2023-03-27
Rated 2 out of 5 by from Same Issue for at Least the LAST 5-YEARS! I use TurboTax Business to complete an Estate Tax 1041 and generate K1s for the beneficiaries. The Estate Tax Deduction is Line 19 on 1041 and should transfer to the Beneficiary K1 Line 10. But year after year IT DOES not transfer!! Exasperating! Also this program does not Run on and Apple Mac Book. I've worked for IBM & Oracle two old tech companies and have used Macs for the last decade! You'd think Intuit would catch up with at least the Old Guard Tech companies and offer this program for a MAC! When I printed my tax return for filing it came out fitted to a 3x5 index card! I'll have to figure that one out next.... Come on Intuit... Invest a little in making the Business program as good as the personal program - I know you can do it!
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is great Jackie was great to work with and was very competent.
Date published: 2023-03-27
Rated 5 out of 5 by from Julie did amazing! Julie S. (I believe it was Julie S.) did amazing! She was very kind and patient as we had technical difficulties for the first section. She provided a lot of kind words and reassurance, as filing a tax form that isn't common can be generally stressful
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is great First time I used it and I liked it. Very simple. It was introduced to me by my friend. Definitely would recommend it to others.
Date published: 2023-03-27
Rated 5 out of 5 by from excellent! Very easy to use! Everything is self-explanatory and even easier after using for a few years because everything loads to your account
Date published: 2023-03-27
Rated 3 out of 5 by from turbo tax in not assume, but it is not bad compare Your 2022 for 2021 years filing with SSA income only 2/8/22 is being questioned by IRA as amended (not true) in May 2022. This year w/o a pinter or computer of my own it impossible to store it in a file. But that was still better than Block.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5214