TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TryvTurbo Tax its Great!! Turbo Tax upped its the game this year. This is my third year using Turbo Tax and I am always skeptical has to how it might change. However, it is always consistent. Changes that are made are always explained and make a cumbersome experience just that much easier. I really was pleased with upgrade on photograph transfer of 1099 forms. Thanks Turbo Tax!
Date published: 2023-03-28
Rated 2 out of 5 by from Friendly, but it made a big error It made a big error that I barely caught. The software encouraged me to enter my HSA health insurance premiums twice in 2 very separate parts (K-1 and 1095). There was a subtle warning to not do this, but you had to click on the "additional info" box to get this warning. And then the final check and review didn't catch this!!!! And then this was hard to find the right place to correct this.
Date published: 2023-03-28
Rated 1 out of 5 by from Not free it was not free you charged me 118 dollars why do you say its free
Date published: 2023-03-28
Rated 5 out of 5 by from Easy Peasy The instructions and explanations made filing very easy.
Date published: 2023-03-28
Rated 5 out of 5 by from easy to manage It was helpful to review this every year. I feel like I am learning something. appreciate this product
Date published: 2023-03-28
Rated 5 out of 5 by from Great service Great Service. I would gladly use turbo tax again.
Date published: 2023-03-28
Rated 4 out of 5 by from Cumbersome when paying taxes/fees by credit card It's a good product. I just find that paying by credit card the federal taxes and state filing fees very cumbersome (a lot of typing).
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is user friendly It is easy to use and very user friendly and convenient.
Date published: 2023-03-28
Rated 5 out of 5 by from Great user friendly It was great and user friendly. Good to use . I said enough
Date published: 2023-03-28
Rated 5 out of 5 by from It's good and they are with you no matter what Wonderful even though time consuming over all wouldn't go any where else love turbo tax
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5146
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TryvTurbo Tax its Great!! Turbo Tax upped its the game this year. This is my third year using Turbo Tax and I am always skeptical has to how it might change. However, it is always consistent. Changes that are made are always explained and make a cumbersome experience just that much easier. I really was pleased with upgrade on photograph transfer of 1099 forms. Thanks Turbo Tax!
Date published: 2023-03-28
Rated 2 out of 5 by from Friendly, but it made a big error It made a big error that I barely caught. The software encouraged me to enter my HSA health insurance premiums twice in 2 very separate parts (K-1 and 1095). There was a subtle warning to not do this, but you had to click on the "additional info" box to get this warning. And then the final check and review didn't catch this!!!! And then this was hard to find the right place to correct this.
Date published: 2023-03-28
Rated 1 out of 5 by from Not free it was not free you charged me 118 dollars why do you say its free
Date published: 2023-03-28
Rated 5 out of 5 by from Easy Peasy The instructions and explanations made filing very easy.
Date published: 2023-03-28
Rated 5 out of 5 by from easy to manage It was helpful to review this every year. I feel like I am learning something. appreciate this product
Date published: 2023-03-28
Rated 5 out of 5 by from Great service Great Service. I would gladly use turbo tax again.
Date published: 2023-03-28
Rated 4 out of 5 by from Cumbersome when paying taxes/fees by credit card It's a good product. I just find that paying by credit card the federal taxes and state filing fees very cumbersome (a lot of typing).
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is user friendly It is easy to use and very user friendly and convenient.
Date published: 2023-03-28
Rated 5 out of 5 by from Great user friendly It was great and user friendly. Good to use . I said enough
Date published: 2023-03-28
Rated 5 out of 5 by from It's good and they are with you no matter what Wonderful even though time consuming over all wouldn't go any where else love turbo tax
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5146