TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Very helpful Helpful to 90 year old do it yourself preparer at home
Date published: 2023-03-29
Rated 3 out of 5 by from Turbo Tax is OK I found it somewhat confusing, but ultimately it did the job
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo tax is awsome Expert assistance was amazing, Expert assisted me as needed and didn’t hang up until everything was complete
Date published: 2023-03-29
Rated 4 out of 5 by from Still good, but help options have slipped TT used to have video walkthroughs and you could easily navigate to different sections. It was harder to find sections I needed to review this year. Needs some work. And please -- no more automated assistants, aka BOTS. People answer questions. Bots create frustration.
Date published: 2023-03-29
Rated 5 out of 5 by from Always helpful!!! I've used Turbo Tax for several years now, their chat and their associates have always been most helpful!
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax is quick and easy Easy to use, quick preparation, and versatile. Will use again.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is awesome They are simple, easy and affordable to use. They make things easier to complete. I been using them for years now. They never gipped out on me. Love them! Yessssss Turbo!
Date published: 2023-03-29
Rated 2 out of 5 by from Not user friendly Software keeps asking me to review the same information. Was also charged more than the advertised price. For the high price I paid, $178, I'll be having a pro do my taxes next year.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy To Use Turbo Tax is easy to use! It offers step-by-step information.
Date published: 2023-03-29
Rated 5 out of 5 by from Quick and Easy It went faster than expected and was very simple legible they take you to each tab and do not let you miss anything.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5037
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Very helpful Helpful to 90 year old do it yourself preparer at home
Date published: 2023-03-29
Rated 3 out of 5 by from Turbo Tax is OK I found it somewhat confusing, but ultimately it did the job
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo tax is awsome Expert assistance was amazing, Expert assisted me as needed and didn’t hang up until everything was complete
Date published: 2023-03-29
Rated 4 out of 5 by from Still good, but help options have slipped TT used to have video walkthroughs and you could easily navigate to different sections. It was harder to find sections I needed to review this year. Needs some work. And please -- no more automated assistants, aka BOTS. People answer questions. Bots create frustration.
Date published: 2023-03-29
Rated 5 out of 5 by from Always helpful!!! I've used Turbo Tax for several years now, their chat and their associates have always been most helpful!
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax is quick and easy Easy to use, quick preparation, and versatile. Will use again.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is awesome They are simple, easy and affordable to use. They make things easier to complete. I been using them for years now. They never gipped out on me. Love them! Yessssss Turbo!
Date published: 2023-03-29
Rated 2 out of 5 by from Not user friendly Software keeps asking me to review the same information. Was also charged more than the advertised price. For the high price I paid, $178, I'll be having a pro do my taxes next year.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy To Use Turbo Tax is easy to use! It offers step-by-step information.
Date published: 2023-03-29
Rated 5 out of 5 by from Quick and Easy It went faster than expected and was very simple legible they take you to each tab and do not let you miss anything.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5037