TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from awesome awesome easy to follow steps their information is always helpful
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax works great! I've been using TurboTax for many years and would be lost without it. I have also recommended TurboTax to several friends who now use it instead of paying someone to do their taxes.
Date published: 2023-03-29
Rated 2 out of 5 by from Mid Beware of the "free" service offered by TurboTax for filers with simple returns. Not only is there a nearly $40 processing fee for your refund, but I made $20 on crypto, which necessitated an addition of Schedule-D. Because of the additional schedule, I had to buy TurboTax premium and pay an additional roughly $50 for state filing. Quick way to turn a measly $20 profit into a nearly $150 loss.
Date published: 2023-03-29
Rated 5 out of 5 by from Awesome It was easy and convienant. Everyone needs to try it.
Date published: 2023-03-29
Rated 5 out of 5 by from Filing made simple! Easy to use software and the process is quick and efficient!
Date published: 2023-03-29
Rated 5 out of 5 by from Very User Friendly I did not have to use any online help to get the job done. Easy step by step process to keep you on track.
Date published: 2023-03-29
Rated 5 out of 5 by from Great service Easy even if you own a business with many different or difficult tax situations. Turbo tax automatically sniffs them out and guides you through what is needed.
Date published: 2023-03-29
Rated 4 out of 5 by from TurboTax is great! I am glad to be able to use TurboTax to prepare my taxes, but I wish they didn't push the extras on you so much. They are expensive and if I say no, it's because I can't afford it.
Date published: 2023-03-29
Rated 4 out of 5 by from Tax Beginner I recently got divorced and usually had my ex-husband's CPA take care of our taxes, primarily resulting in us owing money, which I NEVER understood. Being on my own this year had me pushing doing my taxes off because I wasn't sure what to do. I wish I had filed sooner. This experience was straightforward, and I do not think I will use another service in the future.
Date published: 2023-03-29
Rated 4 out of 5 by from Turbotax is efficient and easy to use. I've used Turbotax for several years and always find it easy to use. There is always good documentation and guidance.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5014
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awesome awesome easy to follow steps their information is always helpful
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax works great! I've been using TurboTax for many years and would be lost without it. I have also recommended TurboTax to several friends who now use it instead of paying someone to do their taxes.
Date published: 2023-03-29
Rated 2 out of 5 by from Mid Beware of the "free" service offered by TurboTax for filers with simple returns. Not only is there a nearly $40 processing fee for your refund, but I made $20 on crypto, which necessitated an addition of Schedule-D. Because of the additional schedule, I had to buy TurboTax premium and pay an additional roughly $50 for state filing. Quick way to turn a measly $20 profit into a nearly $150 loss.
Date published: 2023-03-29
Rated 5 out of 5 by from Awesome It was easy and convienant. Everyone needs to try it.
Date published: 2023-03-29
Rated 5 out of 5 by from Filing made simple! Easy to use software and the process is quick and efficient!
Date published: 2023-03-29
Rated 5 out of 5 by from Very User Friendly I did not have to use any online help to get the job done. Easy step by step process to keep you on track.
Date published: 2023-03-29
Rated 5 out of 5 by from Great service Easy even if you own a business with many different or difficult tax situations. Turbo tax automatically sniffs them out and guides you through what is needed.
Date published: 2023-03-29
Rated 4 out of 5 by from TurboTax is great! I am glad to be able to use TurboTax to prepare my taxes, but I wish they didn't push the extras on you so much. They are expensive and if I say no, it's because I can't afford it.
Date published: 2023-03-29
Rated 4 out of 5 by from Tax Beginner I recently got divorced and usually had my ex-husband's CPA take care of our taxes, primarily resulting in us owing money, which I NEVER understood. Being on my own this year had me pushing doing my taxes off because I wasn't sure what to do. I wish I had filed sooner. This experience was straightforward, and I do not think I will use another service in the future.
Date published: 2023-03-29
Rated 4 out of 5 by from Turbotax is efficient and easy to use. I've used Turbotax for several years and always find it easy to use. There is always good documentation and guidance.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5014