TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Like Turbo Turbo tax was easy and straight forward to use. I have been a customer for many years and love the year to year import.
Date published: 2023-04-02
Rated 5 out of 5 by from Always easy, quick and accurate! always has been easy. prefill forms is the best. 8 years and running
Date published: 2023-04-02
Rated 5 out of 5 by from Quick and easy ! Helps you to find all the tax breaks you have coming. Step by step process !
Date published: 2023-04-02
Rated 5 out of 5 by from love it! THE PROGRAM IS amassing, user friendly, not repetitive.
Date published: 2023-04-02
Rated 4 out of 5 by from Turbo Tax is relatively easy to use Payment at the end is complicated by adding extra fees
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is Awesome! My experience with TurboTax was Great! I would recommend it to others.
Date published: 2023-04-02
Rated 5 out of 5 by from I Love Turbo Tax Fast and easy, and I never worry with Turbo Tax. So easy and takes the stress out of doing our taxes. Only took me 39 minutes and we have lots of forms to review. But with the importing of the forms for you, it makes it so much easier and so much faster
Date published: 2023-04-02
Rated 1 out of 5 by from Update failure couldn't open my tax returns!!! After spending weeks entering data for a very complex tax return I was finally ready to file my tax return with about two weeks before the deadline. I opened Turbotax and it required me to install a critical update. Critical in April? I had already filed my wife's return so I guess she missed the critical update. Will that cause her to be audited? But the update failed to run. It took me three straight hours of looping this failure to update before I could finally get it fixed after manually uninstalling it and reinstalling and patching it. Turbotax will file your taxes but it should come with a warning for high blood pressure. After doing all this work I couldn't even open my tax returns to copy the data to another program. I was locked out completely. Thank goodness I was able to fix it. I've been using Turbotax since the early 1990s every year.
Date published: 2023-04-02
Rated 5 out of 5 by from If you like doing you own taxes, Turbo Tax is best If you like doing your own taxes, I can't imagine a better tool than Turbo Tax. Sometimes the questions are a bit much, but it's because they're trying to be sure they cover every possible deduction, or liability, you might have. Worth the extra time!
Date published: 2023-04-02
Rated 3 out of 5 by from Yearly Problem For the 3rd time, my e-file was rejected by the IRS. The reason stated was that the AGI didn't match the records from the previous year. However, it DID match. Therefore, once again, I am filing through the US mail. The reason I use TurboTax, is to be able to e-file it.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 5014
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Like Turbo Turbo tax was easy and straight forward to use. I have been a customer for many years and love the year to year import.
Date published: 2023-04-02
Rated 5 out of 5 by from Always easy, quick and accurate! always has been easy. prefill forms is the best. 8 years and running
Date published: 2023-04-02
Rated 5 out of 5 by from Quick and easy ! Helps you to find all the tax breaks you have coming. Step by step process !
Date published: 2023-04-02
Rated 5 out of 5 by from love it! THE PROGRAM IS amassing, user friendly, not repetitive.
Date published: 2023-04-02
Rated 4 out of 5 by from Turbo Tax is relatively easy to use Payment at the end is complicated by adding extra fees
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is Awesome! My experience with TurboTax was Great! I would recommend it to others.
Date published: 2023-04-02
Rated 5 out of 5 by from I Love Turbo Tax Fast and easy, and I never worry with Turbo Tax. So easy and takes the stress out of doing our taxes. Only took me 39 minutes and we have lots of forms to review. But with the importing of the forms for you, it makes it so much easier and so much faster
Date published: 2023-04-02
Rated 1 out of 5 by from Update failure couldn't open my tax returns!!! After spending weeks entering data for a very complex tax return I was finally ready to file my tax return with about two weeks before the deadline. I opened Turbotax and it required me to install a critical update. Critical in April? I had already filed my wife's return so I guess she missed the critical update. Will that cause her to be audited? But the update failed to run. It took me three straight hours of looping this failure to update before I could finally get it fixed after manually uninstalling it and reinstalling and patching it. Turbotax will file your taxes but it should come with a warning for high blood pressure. After doing all this work I couldn't even open my tax returns to copy the data to another program. I was locked out completely. Thank goodness I was able to fix it. I've been using Turbotax since the early 1990s every year.
Date published: 2023-04-02
Rated 5 out of 5 by from If you like doing you own taxes, Turbo Tax is best If you like doing your own taxes, I can't imagine a better tool than Turbo Tax. Sometimes the questions are a bit much, but it's because they're trying to be sure they cover every possible deduction, or liability, you might have. Worth the extra time!
Date published: 2023-04-02
Rated 3 out of 5 by from Yearly Problem For the 3rd time, my e-file was rejected by the IRS. The reason stated was that the AGI didn't match the records from the previous year. However, it DID match. Therefore, once again, I am filing through the US mail. The reason I use TurboTax, is to be able to e-file it.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 5014