TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Turbovo from
Easy to use
Excellent product, however need more info. on how to correct an error (i.e show what form and what line etc...)
Date published: 2023-03-30
Rated 5 out of 5 by
Picklesmom from
Expert was awesome (Angela)
Angela was so patient, knowledgeable and has a great attitude.
Date published: 2023-03-30
Rated 2 out of 5 by
DGem from
To many Upcharges
Always needing to upgrade the level of service for every situation. The prices are also getting very expensive when you do need to upgrade.
Date published: 2023-03-30
Rated 5 out of 5 by
1913 from
My experience with turbo tax
I would love to express how I feel about how helpful this was for me..I want to say Thank you that everyone was so very helpful for helping me
Date published: 2023-03-30
Rated 2 out of 5 by
DW668 from
hidden fees
hidden fees that are difficult and time consuming to remove. Most likely won't use this program next year
Date published: 2023-03-30
Rated 5 out of 5 by
CarlG2152 from
Turbo tax i love you
My experience has been simply wonderful, Eddy the first assistant on the phone has performed above expectations and answered every questions i had in a perfect manner. Moreover, the website is easy to use and very clear despite the fact that i am french. Turbo tax has reassured me throughout this entire process and i will be using turobotax next year with great pleasure once again. I love turbotax
Date published: 2023-03-30
Rated 4 out of 5 by
Nickname011 from
I Like it, But Pricier
We always use TurboTax and will continue to do so. I was surprised my prep went up $40 more thank last year costing almost $200.
Date published: 2023-03-30
Rated 5 out of 5 by
KitKat98 from
Great tax app
Easy to use & very convenient! User friendly and really liked the added help/information buttons
Date published: 2023-03-30
Rated 4 out of 5 by
Eddiekainjr from
Easy to use
The software was pretty easy to use. I've used to product for a long time. I had to upgrade my computers OS to windows 10 and did not know it until after the purchase the product.
Date published: 2023-03-30
Rated 4 out of 5 by
X CPA from
Good experience overall but watch for program bugs
Filing taxes is not for amateurs no matter how hard Turbo Tax tries to simplify tax law. The ability to take photos of 1099s and automatically upload them was a great feature. In some cases it was easier to ask Google a question rather than relying on the program help. For example, how does one view the actual tax forms during the review process? There are still a few errors in the Wisconsin tax forms. Medical insurance expense for a retired person did not easily carry forward to Wisconsin schedule SB. There is also a issue with Wisconsin schedule CS. After reviewing my return I went back to schedule CS (three of them) and changed my 2022 contributions but the program didn't recalculate my Wisconsin tax so I had to delete the original forms and re-enter them.
All TurboTax® Offerings Reviews - Page 4986
Date published: 2023-03-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Turbovo from
Easy to use
Excellent product, however need more info. on how to correct an error (i.e show what form and what line etc...)
Date published: 2023-03-30
Rated 5 out of 5 by
Picklesmom from
Expert was awesome (Angela)
Angela was so patient, knowledgeable and has a great attitude.
Date published: 2023-03-30
Rated 2 out of 5 by
DGem from
To many Upcharges
Always needing to upgrade the level of service for every situation. The prices are also getting very expensive when you do need to upgrade.
Date published: 2023-03-30
Rated 5 out of 5 by
1913 from
My experience with turbo tax
I would love to express how I feel about how helpful this was for me..I want to say Thank you that everyone was so very helpful for helping me
Date published: 2023-03-30
Rated 2 out of 5 by
DW668 from
hidden fees
hidden fees that are difficult and time consuming to remove. Most likely won't use this program next year
Date published: 2023-03-30
Rated 5 out of 5 by
CarlG2152 from
Turbo tax i love you
My experience has been simply wonderful, Eddy the first assistant on the phone has performed above expectations and answered every questions i had in a perfect manner. Moreover, the website is easy to use and very clear despite the fact that i am french. Turbo tax has reassured me throughout this entire process and i will be using turobotax next year with great pleasure once again. I love turbotax
Date published: 2023-03-30
Rated 4 out of 5 by
Nickname011 from
I Like it, But Pricier
We always use TurboTax and will continue to do so. I was surprised my prep went up $40 more thank last year costing almost $200.
Date published: 2023-03-30
Rated 5 out of 5 by
KitKat98 from
Great tax app
Easy to use & very convenient! User friendly and really liked the added help/information buttons
Date published: 2023-03-30
Rated 4 out of 5 by
Eddiekainjr from
Easy to use
The software was pretty easy to use. I've used to product for a long time. I had to upgrade my computers OS to windows 10 and did not know it until after the purchase the product.
Date published: 2023-03-30
Rated 4 out of 5 by
X CPA from
Good experience overall but watch for program bugs
Filing taxes is not for amateurs no matter how hard Turbo Tax tries to simplify tax law. The ability to take photos of 1099s and automatically upload them was a great feature. In some cases it was easier to ask Google a question rather than relying on the program help. For example, how does one view the actual tax forms during the review process? There are still a few errors in the Wisconsin tax forms. Medical insurance expense for a retired person did not easily carry forward to Wisconsin schedule SB. There is also a issue with Wisconsin schedule CS. After reviewing my return I went back to schedule CS (three of them) and changed my 2022 contributions but the program didn't recalculate my Wisconsin tax so I had to delete the original forms and re-enter them.
All TurboTax® Offerings Reviews - Page 4986
Date published: 2023-03-30