TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from I like Turbo Tax I use turbo tax every year. Will use it again next year
Date published: 2023-04-02
Rated 5 out of 5 by from Easy and Fast Each year it gets better. This was the faster time I completed my return.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax is easy to use. Excellant help I used the experts several times. Each one was very helpful and knowledgeable.
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax is Simple and Quick! Turbo Tax was really simple and quick and was able to answer all of my questions.
Date published: 2023-04-02
Rated 1 out of 5 by from Software not complete. Trying to account for the taxes on our last third of a retirement distribution taken for Covid was an absolute mess! Your "Help Line" was useless. Only way to complete was to sift through "work arounds" on the internet. Lastly the calculation for line 25C was not transparent and finding information on it was again only accomplished by searching the internet for random explinations.
Date published: 2023-04-02
Rated 5 out of 5 by from So easy! Easy, relatively quick, safe, just enough control to be satisfying, but handles some of the complexities that I just don't have time for. Plus, when I didn't have a full understanding of something,I just searched it up in their help resources. Everything is explained in a manner that is easy for the non-tax person to understand. Love it!
Date published: 2023-04-02
Rated 4 out of 5 by from Keeps it simple, but you still need to do the work Great for simplifying taxes, as long as you keep everything you think might have something to do with taxes, you should be able to find where to enter it using turbo tax. It asks most of the questions, but might miss something. For example, solar rebate. But when I searched it, it had clear instructions what to do. Double check the numbers if you use the snap a photo of W2s. I had one that was 200 on camera but 2000 on my W2.
Date published: 2023-04-02
Rated 4 out of 5 by from Not like last year's product Wasn't able to download previously purchased product. Had to buy another and then was made to upgrade. Didn't ask if I wanted to print a hard copy.
Date published: 2023-04-02
Rated 5 out of 5 by from Solid Go To Tax Preparation Software I've been using TurboTax 15+ years to complete my personal taxes and it's always been a breeze, even as my taxes became increasingly more complex.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax has made this process so easy and confrontable. It takes it one step at a time and has help buttons to understand anything you are not sure of. I'm thankful for them and how easy they have made this process.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4966
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I like Turbo Tax I use turbo tax every year. Will use it again next year
Date published: 2023-04-02
Rated 5 out of 5 by from Easy and Fast Each year it gets better. This was the faster time I completed my return.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax is easy to use. Excellant help I used the experts several times. Each one was very helpful and knowledgeable.
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax is Simple and Quick! Turbo Tax was really simple and quick and was able to answer all of my questions.
Date published: 2023-04-02
Rated 1 out of 5 by from Software not complete. Trying to account for the taxes on our last third of a retirement distribution taken for Covid was an absolute mess! Your "Help Line" was useless. Only way to complete was to sift through "work arounds" on the internet. Lastly the calculation for line 25C was not transparent and finding information on it was again only accomplished by searching the internet for random explinations.
Date published: 2023-04-02
Rated 5 out of 5 by from So easy! Easy, relatively quick, safe, just enough control to be satisfying, but handles some of the complexities that I just don't have time for. Plus, when I didn't have a full understanding of something,I just searched it up in their help resources. Everything is explained in a manner that is easy for the non-tax person to understand. Love it!
Date published: 2023-04-02
Rated 4 out of 5 by from Keeps it simple, but you still need to do the work Great for simplifying taxes, as long as you keep everything you think might have something to do with taxes, you should be able to find where to enter it using turbo tax. It asks most of the questions, but might miss something. For example, solar rebate. But when I searched it, it had clear instructions what to do. Double check the numbers if you use the snap a photo of W2s. I had one that was 200 on camera but 2000 on my W2.
Date published: 2023-04-02
Rated 4 out of 5 by from Not like last year's product Wasn't able to download previously purchased product. Had to buy another and then was made to upgrade. Didn't ask if I wanted to print a hard copy.
Date published: 2023-04-02
Rated 5 out of 5 by from Solid Go To Tax Preparation Software I've been using TurboTax 15+ years to complete my personal taxes and it's always been a breeze, even as my taxes became increasingly more complex.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax has made this process so easy and confrontable. It takes it one step at a time and has help buttons to understand anything you are not sure of. I'm thankful for them and how easy they have made this process.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4966