TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Expensive to file, when there are free services Expensive. There are free ways to file on the fed and state sites. You'd think they'd be cheaper for that very reason.
Date published: 2023-04-02
Rated 5 out of 5 by from Thanks for all the help easy and quick. Got a maximized refund and easy to file my returns without all the hassle.
Date published: 2023-04-02
Rated 5 out of 5 by from Great SW, very user friendly. I filed my return in less than 1 hour! It stores previous tax returns and thus saves time.
Date published: 2023-04-02
Rated 1 out of 5 by from Extremely Expensive So annoying how you have to pay so much to use a basic service.
Date published: 2023-04-02
Rated 3 out of 5 by from Turbo Tax Review for 2022 Not a bad program, in general, but it took four attempts to complete my tax returns this year, using Turbo Tax. Each time I saved my work and restarted the program, the program did not continue from where I left off. It's becoming complicated to use to where it might be better to start using an accountant to do my tax returns for next year.
Date published: 2023-04-02
Rated 5 out of 5 by from Simple, Easy and Straight Forward This is my third year using TurboTax and it gets easier each time. I don't purchase any of the fancy add-ons, as I don't need them, and I am immensely happy with my refund! If you don't have a complicated situation TurboTax is the way to go!
Date published: 2023-04-02
Rated 2 out of 5 by from Wonky There are far too many push ads for products and services I did not want. Also, I was never able to use my credit card to pay. I spent hours trying to get TurboTax to accept a credit card payment.
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome easy to use and saved a lot of time. Like it very much.
Date published: 2023-04-02
Rated 2 out of 5 by from Intuit sucks Greedy, Greedy, Greedy. There's no other word for this outfit.
Date published: 2023-04-02
Rated 4 out of 5 by from Won't use anything but turbo tax! tried others. Tried others but always go back to Turbo tax. I wish they had left in the feature where it automatically picks up where you last stopped.It; had a button upper right you could push to save and return to same spot. also noticed some glitch in w-2 form data collection, but it corrects in the review at the end.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4674
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Expensive to file, when there are free services Expensive. There are free ways to file on the fed and state sites. You'd think they'd be cheaper for that very reason.
Date published: 2023-04-02
Rated 5 out of 5 by from Thanks for all the help easy and quick. Got a maximized refund and easy to file my returns without all the hassle.
Date published: 2023-04-02
Rated 5 out of 5 by from Great SW, very user friendly. I filed my return in less than 1 hour! It stores previous tax returns and thus saves time.
Date published: 2023-04-02
Rated 1 out of 5 by from Extremely Expensive So annoying how you have to pay so much to use a basic service.
Date published: 2023-04-02
Rated 3 out of 5 by from Turbo Tax Review for 2022 Not a bad program, in general, but it took four attempts to complete my tax returns this year, using Turbo Tax. Each time I saved my work and restarted the program, the program did not continue from where I left off. It's becoming complicated to use to where it might be better to start using an accountant to do my tax returns for next year.
Date published: 2023-04-02
Rated 5 out of 5 by from Simple, Easy and Straight Forward This is my third year using TurboTax and it gets easier each time. I don't purchase any of the fancy add-ons, as I don't need them, and I am immensely happy with my refund! If you don't have a complicated situation TurboTax is the way to go!
Date published: 2023-04-02
Rated 2 out of 5 by from Wonky There are far too many push ads for products and services I did not want. Also, I was never able to use my credit card to pay. I spent hours trying to get TurboTax to accept a credit card payment.
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome easy to use and saved a lot of time. Like it very much.
Date published: 2023-04-02
Rated 2 out of 5 by from Intuit sucks Greedy, Greedy, Greedy. There's no other word for this outfit.
Date published: 2023-04-02
Rated 4 out of 5 by from Won't use anything but turbo tax! tried others. Tried others but always go back to Turbo tax. I wish they had left in the feature where it automatically picks up where you last stopped.It; had a button upper right you could push to save and return to same spot. also noticed some glitch in w-2 form data collection, but it corrects in the review at the end.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4674