TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Turbo Tax vs Tax Slayer I have used Turbo tax for more than 10 years, yet each year it doesn't get better. This year I am a tax consultant volunteer using Tax Slayer which I find easier and gives more details than Turbo tax. Given a choice, I choose Tax Slayer.
Date published: 2023-04-06
Rated 3 out of 5 by from TurboTax is great but costs too much money This is my 8th year with TurboTax and using it is super easy but the filing fees are too high.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is great Works better than I thought it would. Will use this online again.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is the Best I don't have time for this, but Turbo Tax is great.
Date published: 2023-04-06
Rated 3 out of 5 by from I used to swear by turbo tax Turbo Tax is simple to use, thorough and accurate, but they have not maintained all of their conveniences over time. Specifically, I can no longer access prior years' files except perhaps through the original software the original software for that year. Yet they require me to delete previous versions to download this year's software. So there ar179 deduction carryovers were not automatically downloaded from previous years. On the bright side, thanks, Turbo Tax, for removing a reason to be loyal to you. Now I have no reason to shop for the least expensive options each year. Hurray for price competitions!
Date published: 2023-04-06
Rated 4 out of 5 by from Penalty form doesn't work. I wasn't able to get it to work, and had to pay several hundred dollars more. Thanks a lot.
Date published: 2023-04-06
Rated 1 out of 5 by from fees Getting expensive every year. Used it for the last time now. Next year I won't use it at all
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax helps me do my own taxes! If it were not for Turbo Tax, it would make it much harder to do my own taxes. I would have to pay someone to do them for me>
Date published: 2023-04-06
Rated 1 out of 5 by from 2210 form calculations inaccurate How hard is it to get the form 2210 calculations correct? There is no penalty if you pay the tax on an IRA RMD if you pay the estimated tax in the same quarter as you take the distribution.
Date published: 2023-04-06
Rated 1 out of 5 by from This product makes me wish we just got a tax bill So tired of being asked to upgrade to 'Max' every other screen. They say they'll import data automatically from many sources, banks, etc but the integrations rarely work, mostly error, due to an issue with either TurboTax or the 3rd party, so you have to enter everything manually anyway. The fact they raise prices the closer you get to the tax due date should also be illegal. Absolutely ridiculous. Overall, very unhappy with this product.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4549
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax vs Tax Slayer I have used Turbo tax for more than 10 years, yet each year it doesn't get better. This year I am a tax consultant volunteer using Tax Slayer which I find easier and gives more details than Turbo tax. Given a choice, I choose Tax Slayer.
Date published: 2023-04-06
Rated 3 out of 5 by from TurboTax is great but costs too much money This is my 8th year with TurboTax and using it is super easy but the filing fees are too high.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is great Works better than I thought it would. Will use this online again.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is the Best I don't have time for this, but Turbo Tax is great.
Date published: 2023-04-06
Rated 3 out of 5 by from I used to swear by turbo tax Turbo Tax is simple to use, thorough and accurate, but they have not maintained all of their conveniences over time. Specifically, I can no longer access prior years' files except perhaps through the original software the original software for that year. Yet they require me to delete previous versions to download this year's software. So there ar179 deduction carryovers were not automatically downloaded from previous years. On the bright side, thanks, Turbo Tax, for removing a reason to be loyal to you. Now I have no reason to shop for the least expensive options each year. Hurray for price competitions!
Date published: 2023-04-06
Rated 4 out of 5 by from Penalty form doesn't work. I wasn't able to get it to work, and had to pay several hundred dollars more. Thanks a lot.
Date published: 2023-04-06
Rated 1 out of 5 by from fees Getting expensive every year. Used it for the last time now. Next year I won't use it at all
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax helps me do my own taxes! If it were not for Turbo Tax, it would make it much harder to do my own taxes. I would have to pay someone to do them for me>
Date published: 2023-04-06
Rated 1 out of 5 by from 2210 form calculations inaccurate How hard is it to get the form 2210 calculations correct? There is no penalty if you pay the tax on an IRA RMD if you pay the estimated tax in the same quarter as you take the distribution.
Date published: 2023-04-06
Rated 1 out of 5 by from This product makes me wish we just got a tax bill So tired of being asked to upgrade to 'Max' every other screen. They say they'll import data automatically from many sources, banks, etc but the integrations rarely work, mostly error, due to an issue with either TurboTax or the 3rd party, so you have to enter everything manually anyway. The fact they raise prices the closer you get to the tax due date should also be illegal. Absolutely ridiculous. Overall, very unhappy with this product.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4549