TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Very happy with TurboTax Have used TurboTax for several years thru various life changes and have always found it easy to understand, extremely helpful--took the stress out of the entire process!
Date published: 2023-04-03
Rated 4 out of 5 by from Helpful They have always been very helpful. Always someone to answer questions when I am struggling. This year we came across a mistake from last year. Pricing is confusing. Last year I paid for help and there was a mistake that this years person helped me solve.
Date published: 2023-04-03
Rated 5 out of 5 by from An example of good user experience Great use of technology to help people doing a complex task. Thanks to the team.
Date published: 2023-04-03
Rated 4 out of 5 by from Always Reliable and Accurate Been using it for decades and rely on it for accurate tax returns
Date published: 2023-04-03
Rated 5 out of 5 by from Smooth and Easy My eighth year with TurboTax and it gets faster and easier every year. Ill be back in 2024
Date published: 2023-04-03
Rated 5 out of 5 by from SUPER EASY Being a young adult with very little experience or knowledge on how to go through these processes, TurboTax made this process extremely easy to navigate.
Date published: 2023-04-03
Rated 4 out of 5 by from One problem Unable to download data from brokerage. Help desk was no help.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax I very easy Turbo Tax I very easy and right to the point. I recommend it greatly. Easy to use keeps track year to year/
Date published: 2023-04-03
Rated 4 out of 5 by from Easiest year ever Maybe the tax laws are streamlined, but this was the easiest filing since I have used TurboTax. The app was very responsive, explanations were understandable and I have confidence with the results. Only reason I didn’t check 5 bars yet, I couldn’t find good explanation of how to print. I have an iPad, no printer, and require taking the file to staples.
Date published: 2023-04-03
Rated 5 out of 5 by from Been doing my taxes with Turbo taxes for many year Been doing my taxes for many many years. Haven't had any problems. Very self explanatory. If you still don't understand they are still there to help you.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4462
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very happy with TurboTax Have used TurboTax for several years thru various life changes and have always found it easy to understand, extremely helpful--took the stress out of the entire process!
Date published: 2023-04-03
Rated 4 out of 5 by from Helpful They have always been very helpful. Always someone to answer questions when I am struggling. This year we came across a mistake from last year. Pricing is confusing. Last year I paid for help and there was a mistake that this years person helped me solve.
Date published: 2023-04-03
Rated 5 out of 5 by from An example of good user experience Great use of technology to help people doing a complex task. Thanks to the team.
Date published: 2023-04-03
Rated 4 out of 5 by from Always Reliable and Accurate Been using it for decades and rely on it for accurate tax returns
Date published: 2023-04-03
Rated 5 out of 5 by from Smooth and Easy My eighth year with TurboTax and it gets faster and easier every year. Ill be back in 2024
Date published: 2023-04-03
Rated 5 out of 5 by from SUPER EASY Being a young adult with very little experience or knowledge on how to go through these processes, TurboTax made this process extremely easy to navigate.
Date published: 2023-04-03
Rated 4 out of 5 by from One problem Unable to download data from brokerage. Help desk was no help.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax I very easy Turbo Tax I very easy and right to the point. I recommend it greatly. Easy to use keeps track year to year/
Date published: 2023-04-03
Rated 4 out of 5 by from Easiest year ever Maybe the tax laws are streamlined, but this was the easiest filing since I have used TurboTax. The app was very responsive, explanations were understandable and I have confidence with the results. Only reason I didn’t check 5 bars yet, I couldn’t find good explanation of how to print. I have an iPad, no printer, and require taking the file to staples.
Date published: 2023-04-03
Rated 5 out of 5 by from Been doing my taxes with Turbo taxes for many year Been doing my taxes for many many years. Haven't had any problems. Very self explanatory. If you still don't understand they are still there to help you.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4462