TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by
SJKM from
Very happy with TurboTax
Have used TurboTax for several years thru various life changes and have always found it easy to understand, extremely helpful--took the stress out of the entire process!
Date published: 2023-04-03
Rated 4 out of 5 by
VKWA from
Helpful
They have always been very helpful. Always someone to answer questions when I am struggling. This year we came across a mistake from last year. Pricing is confusing. Last year I paid for help and there was a mistake that this years person helped me solve.
Date published: 2023-04-03
Rated 5 out of 5 by
DRaph from
An example of good user experience
Great use of technology to help people doing a complex task. Thanks to the team.
Date published: 2023-04-03
Rated 4 out of 5 by
PFLAG Dad from
Always Reliable and Accurate
Been using it for decades and rely on it for accurate tax returns
Date published: 2023-04-03
Rated 5 out of 5 by
Firefighter Wayne from
Smooth and Easy
My eighth year with TurboTax and it gets faster and easier every year. Ill be back in 2024
Date published: 2023-04-03
Rated 5 out of 5 by
michala10284 from
SUPER EASY
Being a young adult with very little experience or knowledge on how to go through these processes, TurboTax made this process extremely easy to navigate.
Date published: 2023-04-03
Rated 4 out of 5 by
Pale Male from
One problem
Unable to download data from brokerage. Help desk was no help.
Date published: 2023-04-03
Rated 5 out of 5 by
Iowa Mags from
Turbo Tax I very easy
Turbo Tax I very easy and right to the point. I recommend it greatly. Easy to use keeps track year to year/
Date published: 2023-04-03
Rated 4 out of 5 by
Kfmac from
Easiest year ever
Maybe the tax laws are streamlined, but this was the easiest filing since I have used TurboTax. The app was very responsive, explanations were understandable and I have confidence with the results. Only reason I didn’t check 5 bars yet, I couldn’t find good explanation of how to print. I have an iPad, no printer, and require taking the file to staples.
Date published: 2023-04-03
Rated 5 out of 5 by
Wstepp from
Been doing my taxes with Turbo taxes for many year
Been doing my taxes for many many years. Haven't had any problems. Very self explanatory. If you still don't understand they are still there to help you.
All TurboTax® Offerings Reviews - Page 4462
Date published: 2023-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
SJKM from
Very happy with TurboTax
Have used TurboTax for several years thru various life changes and have always found it easy to understand, extremely helpful--took the stress out of the entire process!
Date published: 2023-04-03
Rated 4 out of 5 by
VKWA from
Helpful
They have always been very helpful. Always someone to answer questions when I am struggling. This year we came across a mistake from last year. Pricing is confusing. Last year I paid for help and there was a mistake that this years person helped me solve.
Date published: 2023-04-03
Rated 5 out of 5 by
DRaph from
An example of good user experience
Great use of technology to help people doing a complex task. Thanks to the team.
Date published: 2023-04-03
Rated 4 out of 5 by
PFLAG Dad from
Always Reliable and Accurate
Been using it for decades and rely on it for accurate tax returns
Date published: 2023-04-03
Rated 5 out of 5 by
Firefighter Wayne from
Smooth and Easy
My eighth year with TurboTax and it gets faster and easier every year. Ill be back in 2024
Date published: 2023-04-03
Rated 5 out of 5 by
michala10284 from
SUPER EASY
Being a young adult with very little experience or knowledge on how to go through these processes, TurboTax made this process extremely easy to navigate.
Date published: 2023-04-03
Rated 4 out of 5 by
Pale Male from
One problem
Unable to download data from brokerage. Help desk was no help.
Date published: 2023-04-03
Rated 5 out of 5 by
Iowa Mags from
Turbo Tax I very easy
Turbo Tax I very easy and right to the point. I recommend it greatly. Easy to use keeps track year to year/
Date published: 2023-04-03
Rated 4 out of 5 by
Kfmac from
Easiest year ever
Maybe the tax laws are streamlined, but this was the easiest filing since I have used TurboTax. The app was very responsive, explanations were understandable and I have confidence with the results. Only reason I didn’t check 5 bars yet, I couldn’t find good explanation of how to print. I have an iPad, no printer, and require taking the file to staples.
Date published: 2023-04-03
Rated 5 out of 5 by
Wstepp from
Been doing my taxes with Turbo taxes for many year
Been doing my taxes for many many years. Haven't had any problems. Very self explanatory. If you still don't understand they are still there to help you.
All TurboTax® Offerings Reviews - Page 4462
Date published: 2023-04-03