TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Turbo tank is OK for people that can use a compute I had a problem when I push the fire by the Mail then it took me a while to figure out how to change back to the email. Went to the help section and it gave me an idea of what I need to do to change it back to the email. The information that was in that section was not correct but it did give me something to go back and I got it done.
Date published: 2023-04-07
Rated 5 out of 5 by from Great It was great. I'll recommend TurboTax to family and friends.
Date published: 2023-04-07
Rated 4 out of 5 by from helpful live experts Live support AWESOME! Talked me right through my trouble spots!
Date published: 2023-04-07
Rated 5 out of 5 by from awesome turbo tax saves me money easy to file your own taxes I have used this for over 15
Date published: 2023-04-07
Rated 5 out of 5 by from Perfect Experience Worked perfect for me. This was the first time I did it on here, I was nervous that I was going to mess it up, but I made sure to pay the extra to have it looked over by a professional. My return wasn't complicated so it worked for me
Date published: 2023-04-07
Rated 4 out of 5 by from Thanks for your help! Some things were hard to understand this year, but I blame that on our Federal Administration, not Turbo Tax.
Date published: 2023-04-07
Rated 5 out of 5 by from First time filing Shirley helped me out a lot with filing my taxes a bit late, i also had to file a 1099 for my first tax payment and she made it a breeze
Date published: 2023-04-07
Rated 5 out of 5 by from Excellent It was easy to use and understand no problems very informative
Date published: 2023-04-07
Rated 4 out of 5 by from Great Great Easy fast, the camera loading w2 was time saving option
Date published: 2023-04-07
Rated 1 out of 5 by from Very upset For some reason I had to fix my return which is totally fine with me, however, after I fixed it I needed to pay a slight more than what orignally I had to pay for and Turbo Tax would not let me continue to file my taxes without purchasing a advanced system which cost 59$ to file due to adding on more payment. I then had to purchase the same system to file for my state tax filing as well which was another 59$. There was no new change that happened once I purchased the 118$ extra and I filed my taxes the exact same way I did a couple days before once I fixed them. Very upset that I wasted 118$ and would like a refund.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4448
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo tank is OK for people that can use a compute I had a problem when I push the fire by the Mail then it took me a while to figure out how to change back to the email. Went to the help section and it gave me an idea of what I need to do to change it back to the email. The information that was in that section was not correct but it did give me something to go back and I got it done.
Date published: 2023-04-07
Rated 5 out of 5 by from Great It was great. I'll recommend TurboTax to family and friends.
Date published: 2023-04-07
Rated 4 out of 5 by from helpful live experts Live support AWESOME! Talked me right through my trouble spots!
Date published: 2023-04-07
Rated 5 out of 5 by from awesome turbo tax saves me money easy to file your own taxes I have used this for over 15
Date published: 2023-04-07
Rated 5 out of 5 by from Perfect Experience Worked perfect for me. This was the first time I did it on here, I was nervous that I was going to mess it up, but I made sure to pay the extra to have it looked over by a professional. My return wasn't complicated so it worked for me
Date published: 2023-04-07
Rated 4 out of 5 by from Thanks for your help! Some things were hard to understand this year, but I blame that on our Federal Administration, not Turbo Tax.
Date published: 2023-04-07
Rated 5 out of 5 by from First time filing Shirley helped me out a lot with filing my taxes a bit late, i also had to file a 1099 for my first tax payment and she made it a breeze
Date published: 2023-04-07
Rated 5 out of 5 by from Excellent It was easy to use and understand no problems very informative
Date published: 2023-04-07
Rated 4 out of 5 by from Great Great Easy fast, the camera loading w2 was time saving option
Date published: 2023-04-07
Rated 1 out of 5 by from Very upset For some reason I had to fix my return which is totally fine with me, however, after I fixed it I needed to pay a slight more than what orignally I had to pay for and Turbo Tax would not let me continue to file my taxes without purchasing a advanced system which cost 59$ to file due to adding on more payment. I then had to purchase the same system to file for my state tax filing as well which was another 59$. There was no new change that happened once I purchased the 118$ extra and I filed my taxes the exact same way I did a couple days before once I fixed them. Very upset that I wasted 118$ and would like a refund.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4448