TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent follow up and communication Needed to confirm the accuracy showing two States returns. Discussed and reviewed with a professional tax accountant and it was an excellent experience. He reviewed my return, understood the transactions, and made the necessary changes and communicated them to me in a legible way.
Date published: 2023-04-04
Rated 2 out of 5 by from Accountant is cheaper in the long run Don't look to get help from a living person. All you'll get is referred to a tax law or brochure. If you want advice from a real person at Turbotax, you'll have to pay for it. At their rates, it's better to find a local accountant.
Date published: 2023-04-04
Rated 5 out of 5 by from Tax filling just go so much easier Absolutely love it! Help and explanation at every step. Even a noob can file it now :)
Date published: 2023-04-04
Rated 5 out of 5 by from Very Satisfied This is my third year filing with Turbo Tax. The process is quick, clear, user-friendly, and attractively presented. I have recommended it to family and friends.
Date published: 2023-04-04
Rated 5 out of 5 by from So easy <3 I have used turbo tax 4 years in a row, never had any tax experience in my life. The website makes it so easy and explains things in easy to understand ways. Also their customer service is great.
Date published: 2023-04-04
Rated 5 out of 5 by from Awesome Costumer Service Line Turbotax costumer service was efficient, kind, and helpful
Date published: 2023-04-04
Rated 5 out of 5 by from So Easy I have been using Turbo Tax for years! I'm a convert from the green place. TT is user friendly.
Date published: 2023-04-04
Rated 1 out of 5 by from Childish and Overpriced They add a lot of childish and annoying animations that are unnecessary and unprofessional. Apparently you pay for this as the cost has exploded... it costs over double what I've paid before. I normally always use Turbotax but will be exploring other options now.
Date published: 2023-04-04
Rated 5 out of 5 by from Love Turbotax It's such an easy way to file and explains things thoroughly.
Date published: 2023-04-04
Rated 4 out of 5 by from good experience Cynthia called me immediately and was so helpful and kind.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4372
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent follow up and communication Needed to confirm the accuracy showing two States returns. Discussed and reviewed with a professional tax accountant and it was an excellent experience. He reviewed my return, understood the transactions, and made the necessary changes and communicated them to me in a legible way.
Date published: 2023-04-04
Rated 2 out of 5 by from Accountant is cheaper in the long run Don't look to get help from a living person. All you'll get is referred to a tax law or brochure. If you want advice from a real person at Turbotax, you'll have to pay for it. At their rates, it's better to find a local accountant.
Date published: 2023-04-04
Rated 5 out of 5 by from Tax filling just go so much easier Absolutely love it! Help and explanation at every step. Even a noob can file it now :)
Date published: 2023-04-04
Rated 5 out of 5 by from Very Satisfied This is my third year filing with Turbo Tax. The process is quick, clear, user-friendly, and attractively presented. I have recommended it to family and friends.
Date published: 2023-04-04
Rated 5 out of 5 by from So easy <3 I have used turbo tax 4 years in a row, never had any tax experience in my life. The website makes it so easy and explains things in easy to understand ways. Also their customer service is great.
Date published: 2023-04-04
Rated 5 out of 5 by from Awesome Costumer Service Line Turbotax costumer service was efficient, kind, and helpful
Date published: 2023-04-04
Rated 5 out of 5 by from So Easy I have been using Turbo Tax for years! I'm a convert from the green place. TT is user friendly.
Date published: 2023-04-04
Rated 1 out of 5 by from Childish and Overpriced They add a lot of childish and annoying animations that are unnecessary and unprofessional. Apparently you pay for this as the cost has exploded... it costs over double what I've paid before. I normally always use Turbotax but will be exploring other options now.
Date published: 2023-04-04
Rated 5 out of 5 by from Love Turbotax It's such an easy way to file and explains things thoroughly.
Date published: 2023-04-04
Rated 4 out of 5 by from good experience Cynthia called me immediately and was so helpful and kind.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4372