TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Syberite from
Excellent follow up and communication
Needed to confirm the accuracy showing two States returns. Discussed and reviewed with a professional tax accountant and it was an excellent experience. He reviewed my return, understood the transactions, and made the necessary changes and communicated them to me in a legible way.
Date published: 2023-04-04
Rated 2 out of 5 by
Shamaan from
Accountant is cheaper in the long run
Don't look to get help from a living person. All you'll get is referred to a tax law or brochure. If you want advice from a real person at Turbotax, you'll have to pay for it. At their rates, it's better to find a local accountant.
Date published: 2023-04-04
Rated 5 out of 5 by
Rinks S from
Tax filling just go so much easier
Absolutely love it! Help and explanation at every step. Even a noob can file it now :)
Date published: 2023-04-04
Rated 5 out of 5 by
Chrysost from
Very Satisfied
This is my third year filing with Turbo Tax. The process is quick, clear, user-friendly, and attractively presented. I have recommended it to family and friends.
Date published: 2023-04-04
Rated 5 out of 5 by
carleyvollrath from
So easy <3
I have used turbo tax 4 years in a row, never had any tax experience in my life. The website makes it so easy and explains things in easy to understand ways. Also their customer service is great.
Date published: 2023-04-04
Rated 5 out of 5 by
Jackie1999 from
Awesome Costumer Service Line
Turbotax costumer service was efficient, kind, and helpful
Date published: 2023-04-04
Rated 5 out of 5 by
Realtor806 from
So Easy
I have been using Turbo Tax for years! I'm a convert from the green place. TT is user friendly.
Date published: 2023-04-04
Rated 1 out of 5 by
Justin145135 from
Childish and Overpriced
They add a lot of childish and annoying animations that are unnecessary and unprofessional. Apparently you pay for this as the cost has exploded... it costs over double what I've paid before. I normally always use Turbotax but will be exploring other options now.
Date published: 2023-04-04
Rated 5 out of 5 by
HoustonKat from
Love Turbotax
It's such an easy way to file and explains things thoroughly.
Date published: 2023-04-04
Rated 4 out of 5 by
lesmas from
good experience
Cynthia called me immediately and was so helpful and kind.
All TurboTax® Offerings Reviews - Page 4372
Date published: 2023-04-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Syberite from
Excellent follow up and communication
Needed to confirm the accuracy showing two States returns. Discussed and reviewed with a professional tax accountant and it was an excellent experience. He reviewed my return, understood the transactions, and made the necessary changes and communicated them to me in a legible way.
Date published: 2023-04-04
Rated 2 out of 5 by
Shamaan from
Accountant is cheaper in the long run
Don't look to get help from a living person. All you'll get is referred to a tax law or brochure. If you want advice from a real person at Turbotax, you'll have to pay for it. At their rates, it's better to find a local accountant.
Date published: 2023-04-04
Rated 5 out of 5 by
Rinks S from
Tax filling just go so much easier
Absolutely love it! Help and explanation at every step. Even a noob can file it now :)
Date published: 2023-04-04
Rated 5 out of 5 by
Chrysost from
Very Satisfied
This is my third year filing with Turbo Tax. The process is quick, clear, user-friendly, and attractively presented. I have recommended it to family and friends.
Date published: 2023-04-04
Rated 5 out of 5 by
carleyvollrath from
So easy <3
I have used turbo tax 4 years in a row, never had any tax experience in my life. The website makes it so easy and explains things in easy to understand ways. Also their customer service is great.
Date published: 2023-04-04
Rated 5 out of 5 by
Jackie1999 from
Awesome Costumer Service Line
Turbotax costumer service was efficient, kind, and helpful
Date published: 2023-04-04
Rated 5 out of 5 by
Realtor806 from
So Easy
I have been using Turbo Tax for years! I'm a convert from the green place. TT is user friendly.
Date published: 2023-04-04
Rated 1 out of 5 by
Justin145135 from
Childish and Overpriced
They add a lot of childish and annoying animations that are unnecessary and unprofessional. Apparently you pay for this as the cost has exploded... it costs over double what I've paid before. I normally always use Turbotax but will be exploring other options now.
Date published: 2023-04-04
Rated 5 out of 5 by
HoustonKat from
Love Turbotax
It's such an easy way to file and explains things thoroughly.
Date published: 2023-04-04
Rated 4 out of 5 by
lesmas from
good experience
Cynthia called me immediately and was so helpful and kind.
All TurboTax® Offerings Reviews - Page 4372
Date published: 2023-04-04