TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
POTLURI from
2022 taxes with Turbo Tax
Overall experience is excellent. I have been using the Turbo Tax for last couple of years and the explanation & step by step process exceeds my expectations. Only issue I have is with the pricing. I would like to receive vouchers or discounts if we use this for more than 1 occasion with a family. Please consider. I have paid a lot of money towards the taxes between my whole family as my kids have income to report to IRS as well. Thank you Turbo Tax team.
Date published: 2023-04-05
Rated 5 out of 5 by
tony7244 from
great service easy program love it
they are easy steps.great service easy program love it
Date published: 2023-04-05
Rated 5 out of 5 by
CG17GG from
easy to use
182.00 is way too much money for a simple return, I will probably not use you next year. I did my other son's earlier and it was way too much money too.
Date published: 2023-04-05
Rated 4 out of 5 by
PAPSR from
Affordable Care Act and Dependents
There is work still to be done by Turbo Tax when it comes to the Affordable Care Act, Tax Households with Young Adults (19 to 23 yrs of age), Partial Year Dependent Children, and reconciliation of all of that with the 1095-A and Household MAGI. This is the third or fourth I have really struggled with getting my return correct. My interview questions by Turbo Tax (and probably more guidance from the IRS) to improve the comfort level of return accuracy. Turbo Tax knows how to reach me if they are truly interested in improving this aspect of their product.
Date published: 2023-04-05
Rated 5 out of 5 by
Kruser29 from
Fast as Jimmy Johns
I like how quick and smooth the set up is! The questions point blank and easy to answer! Was like getting a sub from Jimmy Johns but fastest!!! ✌️
Date published: 2023-04-05
Rated 5 out of 5 by
B Levi from
It's very easy to use
I have used Turbo Tax for three years. It works well.
Date published: 2023-04-05
Rated 2 out of 5 by
NEEDIMPROVEMENT from
Can NEVER transfer information from prior year
I use Turbo Tax to file taxes for many years and TurboTax can NEVER transfer information from prior tax year to current tax year. TERRIBLE !!!!!!!!
Date published: 2023-04-05
Rated 5 out of 5 by
TaxesStink27 from
TurboTax is the way to go
TurboTax walks you through every tax situation and provides help when needed. The program gets better every year and makes it easier to do your taxes yourself.
Date published: 2023-04-05
Rated 5 out of 5 by
JPD801 from
I Love Turbo Tax!
They make it so easy to file and autofill my previous info. Thanks!
Date published: 2023-04-05
Rated 4 out of 5 by
Tampa67 from
Good but somewhat pushy
I've used TurboTax for a few years and overall like it, but it seems like it's gotten more pushy trying to get me to pay for extra (ie EasyPay, and asking to add Max when I had already selected no). Frustrating because by the time you get to the end of everything it's easy to just click through things at the end. I do like the live help, used them a few times and every time my issue has gotten resolved and the individuals are knowledgeable and polite. Hold times aren't too bad.
All TurboTax® Offerings Reviews - Page 4289
Date published: 2023-04-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
POTLURI from
2022 taxes with Turbo Tax
Overall experience is excellent. I have been using the Turbo Tax for last couple of years and the explanation & step by step process exceeds my expectations. Only issue I have is with the pricing. I would like to receive vouchers or discounts if we use this for more than 1 occasion with a family. Please consider. I have paid a lot of money towards the taxes between my whole family as my kids have income to report to IRS as well. Thank you Turbo Tax team.
Date published: 2023-04-05
Rated 5 out of 5 by
tony7244 from
great service easy program love it
they are easy steps.great service easy program love it
Date published: 2023-04-05
Rated 5 out of 5 by
CG17GG from
easy to use
182.00 is way too much money for a simple return, I will probably not use you next year. I did my other son's earlier and it was way too much money too.
Date published: 2023-04-05
Rated 4 out of 5 by
PAPSR from
Affordable Care Act and Dependents
There is work still to be done by Turbo Tax when it comes to the Affordable Care Act, Tax Households with Young Adults (19 to 23 yrs of age), Partial Year Dependent Children, and reconciliation of all of that with the 1095-A and Household MAGI. This is the third or fourth I have really struggled with getting my return correct. My interview questions by Turbo Tax (and probably more guidance from the IRS) to improve the comfort level of return accuracy. Turbo Tax knows how to reach me if they are truly interested in improving this aspect of their product.
Date published: 2023-04-05
Rated 5 out of 5 by
Kruser29 from
Fast as Jimmy Johns
I like how quick and smooth the set up is! The questions point blank and easy to answer! Was like getting a sub from Jimmy Johns but fastest!!! ✌️
Date published: 2023-04-05
Rated 5 out of 5 by
B Levi from
It's very easy to use
I have used Turbo Tax for three years. It works well.
Date published: 2023-04-05
Rated 2 out of 5 by
NEEDIMPROVEMENT from
Can NEVER transfer information from prior year
I use Turbo Tax to file taxes for many years and TurboTax can NEVER transfer information from prior tax year to current tax year. TERRIBLE !!!!!!!!
Date published: 2023-04-05
Rated 5 out of 5 by
TaxesStink27 from
TurboTax is the way to go
TurboTax walks you through every tax situation and provides help when needed. The program gets better every year and makes it easier to do your taxes yourself.
Date published: 2023-04-05
Rated 5 out of 5 by
JPD801 from
I Love Turbo Tax!
They make it so easy to file and autofill my previous info. Thanks!
Date published: 2023-04-05
Rated 4 out of 5 by
Tampa67 from
Good but somewhat pushy
I've used TurboTax for a few years and overall like it, but it seems like it's gotten more pushy trying to get me to pay for extra (ie EasyPay, and asking to add Max when I had already selected no). Frustrating because by the time you get to the end of everything it's easy to just click through things at the end. I do like the live help, used them a few times and every time my issue has gotten resolved and the individuals are knowledgeable and polite. Hold times aren't too bad.
All TurboTax® Offerings Reviews - Page 4289
Date published: 2023-04-05