TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
My 3 Kids from
Turbo tax is awesome
Great experience using this tool, very user-friendly.
Date published: 2023-04-06
Rated 5 out of 5 by
Kathy ZP from
Easy to use and not too expensive
Easy to use and not too expensive, carries info over from previous years
Date published: 2023-04-06
Rated 5 out of 5 by
Dan Veeeeeeee from
very intutive
Really easy to use some and a money saver. I highly recommend it.
Date published: 2023-04-06
Rated 5 out of 5 by
Beanbuddle from
Awesome
Was super awesome and was able to explain everything I had questions about
Date published: 2023-04-06
Rated 5 out of 5 by
Hugh Jazz from
great experience , fast filing
very fast and straight forward with info needed. great experience.
Date published: 2023-04-06
Rated 5 out of 5 by
Jen1875 from
Turbo Tax is awesome!
Turbo Tax is easy to use and guides you through all situations. I spoke with several experts along the way because we had a complicated situation. They were knowledgeable, friendly and efficient. I use it every year!
Date published: 2023-04-06
Rated 2 out of 5 by
Kailin2 from
Software is acceptable, support is very poor
Software worked ok, although filing dates are not updated for CA. I was not able to file electronically for state. The software answer was that it could not verify my credit card, but there was an option to call customer support. That is extremely unfriendly: first, the robot asks for spelling names and email, which it has a hard time understanding. After all that was done, comes the customer service representative who asks again all the same questions. All I wanted to do is give Intuit more money, so, they shouldn't make it so hard. I gave up, and I'll file by mail. I'm strongly considering not using Turbo Tax in the future...
Date published: 2023-04-06
Rated 5 out of 5 by
Mavrik52 from
Turbo Tax is excellent
Turbo Tax saves time. It knows the right questions to ask.
Date published: 2023-04-06
Rated 5 out of 5 by
Nancy4764 from
Long time user of Turbo Tax
Turbo Tax is so easy to use. I love that it automatically pulls my previous tax return into the current year, and I am able to import my investment statements into the return. It saves endless time!
Date published: 2023-04-06
Rated 5 out of 5 by
Wez23 from
Awesome and amazingly easy to use
I have been using Turbo Tax for at least six years now.
All TurboTax® Offerings Reviews - Page 4101
Date published: 2023-04-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
My 3 Kids from
Turbo tax is awesome
Great experience using this tool, very user-friendly.
Date published: 2023-04-06
Rated 5 out of 5 by
Kathy ZP from
Easy to use and not too expensive
Easy to use and not too expensive, carries info over from previous years
Date published: 2023-04-06
Rated 5 out of 5 by
Dan Veeeeeeee from
very intutive
Really easy to use some and a money saver. I highly recommend it.
Date published: 2023-04-06
Rated 5 out of 5 by
Beanbuddle from
Awesome
Was super awesome and was able to explain everything I had questions about
Date published: 2023-04-06
Rated 5 out of 5 by
Hugh Jazz from
great experience , fast filing
very fast and straight forward with info needed. great experience.
Date published: 2023-04-06
Rated 5 out of 5 by
Jen1875 from
Turbo Tax is awesome!
Turbo Tax is easy to use and guides you through all situations. I spoke with several experts along the way because we had a complicated situation. They were knowledgeable, friendly and efficient. I use it every year!
Date published: 2023-04-06
Rated 2 out of 5 by
Kailin2 from
Software is acceptable, support is very poor
Software worked ok, although filing dates are not updated for CA. I was not able to file electronically for state. The software answer was that it could not verify my credit card, but there was an option to call customer support. That is extremely unfriendly: first, the robot asks for spelling names and email, which it has a hard time understanding. After all that was done, comes the customer service representative who asks again all the same questions. All I wanted to do is give Intuit more money, so, they shouldn't make it so hard. I gave up, and I'll file by mail. I'm strongly considering not using Turbo Tax in the future...
Date published: 2023-04-06
Rated 5 out of 5 by
Mavrik52 from
Turbo Tax is excellent
Turbo Tax saves time. It knows the right questions to ask.
Date published: 2023-04-06
Rated 5 out of 5 by
Nancy4764 from
Long time user of Turbo Tax
Turbo Tax is so easy to use. I love that it automatically pulls my previous tax return into the current year, and I am able to import my investment statements into the return. It saves endless time!
Date published: 2023-04-06
Rated 5 out of 5 by
Wez23 from
Awesome and amazingly easy to use
I have been using Turbo Tax for at least six years now.
All TurboTax® Offerings Reviews - Page 4101
Date published: 2023-04-06