TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Helpful very helpful, simple format, readily available resources
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax is Great Turbo tax is easy and helpful when any problems arise
Date published: 2023-04-07
Rated 5 out of 5 by from turbo tax is awesome Very easy to use. Very user friendly. Would not file another way. Trust me
Date published: 2023-04-07
Rated 4 out of 5 by from Disappointed!! Things were changed up from before.. But the real upsetting issue was that at the very end of finishing our taxes we were informed that our taxes could not be completed without buying the premium package. No way around having to do so.
Date published: 2023-04-07
Rated 5 out of 5 by from Uchey at Turbo Tax is awesome!c Uchey was incredibly helpful, knowledgeable, amazing. Found out I was paying more in taxes than needed.
Date published: 2023-04-07
Rated 5 out of 5 by from Easy to do my taxes and confident it is right. I've been using TurboTax since the 1990s. It makes it easy for me to do my taxes quickly and get professional help. Ponika provide live support to answer a few questions and it seemed seamless. The UI continues to improve and you have a very reliable product.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo tax is Excellent Turbotax is use friendly. Very good live assistance. Very easy to work with.
Date published: 2023-04-07
Rated 5 out of 5 by from GREAT SERVICE FRIENDLY PLATFORM , VERY USEFUL. dfffffffffffffffffffff
Date published: 2023-04-07
Rated 4 out of 5 by from Clunkier to use than in prior years I do like Turbotax generally and very much appreciate it as a reliable tool that makes filing taxes ourselves much easier than trying to navigate yourself. I have been using it for many years, and found the navigation this year to be clunkier than in prior years. I like to manually type in my info, and the software tried to push me toward downloading from the payers - too many clicks to get to my preferred option. I also liked the overall navigation tools that used to be offered at the top of each page; and the ability to look at the actual IRS forms as they are being put together - options that I was not able to find with this year's product.
Date published: 2023-04-07
Rated 4 out of 5 by from always used but this is the first year ... We have always used TT, but this is the first year we had a W2 that had an entry blank and TT would not allow to file without putting in a value into an entry from the employer. As such i just entered blank so it would file
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4043
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Helpful very helpful, simple format, readily available resources
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax is Great Turbo tax is easy and helpful when any problems arise
Date published: 2023-04-07
Rated 5 out of 5 by from turbo tax is awesome Very easy to use. Very user friendly. Would not file another way. Trust me
Date published: 2023-04-07
Rated 4 out of 5 by from Disappointed!! Things were changed up from before.. But the real upsetting issue was that at the very end of finishing our taxes we were informed that our taxes could not be completed without buying the premium package. No way around having to do so.
Date published: 2023-04-07
Rated 5 out of 5 by from Uchey at Turbo Tax is awesome!c Uchey was incredibly helpful, knowledgeable, amazing. Found out I was paying more in taxes than needed.
Date published: 2023-04-07
Rated 5 out of 5 by from Easy to do my taxes and confident it is right. I've been using TurboTax since the 1990s. It makes it easy for me to do my taxes quickly and get professional help. Ponika provide live support to answer a few questions and it seemed seamless. The UI continues to improve and you have a very reliable product.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo tax is Excellent Turbotax is use friendly. Very good live assistance. Very easy to work with.
Date published: 2023-04-07
Rated 5 out of 5 by from GREAT SERVICE FRIENDLY PLATFORM , VERY USEFUL. dfffffffffffffffffffff
Date published: 2023-04-07
Rated 4 out of 5 by from Clunkier to use than in prior years I do like Turbotax generally and very much appreciate it as a reliable tool that makes filing taxes ourselves much easier than trying to navigate yourself. I have been using it for many years, and found the navigation this year to be clunkier than in prior years. I like to manually type in my info, and the software tried to push me toward downloading from the payers - too many clicks to get to my preferred option. I also liked the overall navigation tools that used to be offered at the top of each page; and the ability to look at the actual IRS forms as they are being put together - options that I was not able to find with this year's product.
Date published: 2023-04-07
Rated 4 out of 5 by from always used but this is the first year ... We have always used TT, but this is the first year we had a W2 that had an entry blank and TT would not allow to file without putting in a value into an entry from the employer. As such i just entered blank so it would file
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4043