TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax has become more cumbersome I didn't like some of the features - it kept referring me back to places I'd already completed. Very confusing. Last year's was much better.
Date published: 2023-04-10
Rated 2 out of 5 by from Turbo Tax Support Was Awesome Software issues required multiple uninstall/install. Then state tax download was stuck in a loop and wouldn't download and install. Uninstall and reinstall again to complete state taxes. Shout out to Monica for her patience and time to help get it resolved.
Date published: 2023-04-10
Rated 1 out of 5 by from I will never use TurboTax again This was my 8th year filing with Turbo Tax and my last year filing with TurboTax. The process has gotten significantly worse and you guys took way more money from me than ever before after filing everything my self. No thank you. Goodbye.
Date published: 2023-04-10
Rated 5 out of 5 by from Pretty easy, took 3 hours which was the estimate Easy, some parts were difficult to determine but we were able to look up previous returns.
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax makes filing so easy! All I can say is this product is super easy to use. Yes, you will be able to do your own taxes, saving time and money. My favorite part of TurboTax is uploading a copy of your W-2 form to eliminate the hassle of typing every little detail from the form. The system reads the uploaded data from your W-2 form and directs everything into the system. I love it!
Date published: 2023-04-10
Rated 5 out of 5 by from Great service I have used Turbotax for years. Great service. I recommend turbo tax.
Date published: 2023-04-10
Rated 5 out of 5 by from Whew! This is my first try at mixed work/retired filing and I am still shaking a bit. TurboTax did a fine job of explaining things and seems to think I did OK, but I got audit protection just in case. All in all I think this is better than dealing with tax preparers, and is certainly more comfortable in my own home!
Date published: 2023-04-10
Rated 5 out of 5 by from I LOVE THE EASE IN FILE MY TAXES WITH TURBO TAX TURBOTAX MAKES IT VERY VERY EASY TO FILE MY TAXES WITH NO WORRIES OR STRESS VERY SIMPLE THAT'S WHY I LOVE TURBO TAX AND THE EXPERT HELP THAT I CAN RECEIVE WHEN I NEED IT. WAY TO GO TURBO
Date published: 2023-04-10
Rated 1 out of 5 by from TurboTax State Programs are Awfully Expensive I have always enjoyed using Turbo Tax. However, this will be my last year. You charge almost $50 to download a state program after you have already paid to download the federal program. Then you also charge to file the state. Most states do not charge you to file you return, following the federal. On top of that you had the never to overcharge me by almost $90. I called about it and was told that there had been an error and I could expect my refund with 3 weeks. UNACCEPTABLE!!!!!!!!. I will not use your software next year.
Date published: 2023-04-10
Rated 4 out of 5 by from it could be better it was a little difficult to figure out how it works but later I tried to understand and finally, I was able to do it I think that it should have a better interface to do easer everything.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 4043
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax has become more cumbersome I didn't like some of the features - it kept referring me back to places I'd already completed. Very confusing. Last year's was much better.
Date published: 2023-04-10
Rated 2 out of 5 by from Turbo Tax Support Was Awesome Software issues required multiple uninstall/install. Then state tax download was stuck in a loop and wouldn't download and install. Uninstall and reinstall again to complete state taxes. Shout out to Monica for her patience and time to help get it resolved.
Date published: 2023-04-10
Rated 1 out of 5 by from I will never use TurboTax again This was my 8th year filing with Turbo Tax and my last year filing with TurboTax. The process has gotten significantly worse and you guys took way more money from me than ever before after filing everything my self. No thank you. Goodbye.
Date published: 2023-04-10
Rated 5 out of 5 by from Pretty easy, took 3 hours which was the estimate Easy, some parts were difficult to determine but we were able to look up previous returns.
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax makes filing so easy! All I can say is this product is super easy to use. Yes, you will be able to do your own taxes, saving time and money. My favorite part of TurboTax is uploading a copy of your W-2 form to eliminate the hassle of typing every little detail from the form. The system reads the uploaded data from your W-2 form and directs everything into the system. I love it!
Date published: 2023-04-10
Rated 5 out of 5 by from Great service I have used Turbotax for years. Great service. I recommend turbo tax.
Date published: 2023-04-10
Rated 5 out of 5 by from Whew! This is my first try at mixed work/retired filing and I am still shaking a bit. TurboTax did a fine job of explaining things and seems to think I did OK, but I got audit protection just in case. All in all I think this is better than dealing with tax preparers, and is certainly more comfortable in my own home!
Date published: 2023-04-10
Rated 5 out of 5 by from I LOVE THE EASE IN FILE MY TAXES WITH TURBO TAX TURBOTAX MAKES IT VERY VERY EASY TO FILE MY TAXES WITH NO WORRIES OR STRESS VERY SIMPLE THAT'S WHY I LOVE TURBO TAX AND THE EXPERT HELP THAT I CAN RECEIVE WHEN I NEED IT. WAY TO GO TURBO
Date published: 2023-04-10
Rated 1 out of 5 by from TurboTax State Programs are Awfully Expensive I have always enjoyed using Turbo Tax. However, this will be my last year. You charge almost $50 to download a state program after you have already paid to download the federal program. Then you also charge to file the state. Most states do not charge you to file you return, following the federal. On top of that you had the never to overcharge me by almost $90. I called about it and was told that there had been an error and I could expect my refund with 3 weeks. UNACCEPTABLE!!!!!!!!. I will not use your software next year.
Date published: 2023-04-10
Rated 4 out of 5 by from it could be better it was a little difficult to figure out how it works but later I tried to understand and finally, I was able to do it I think that it should have a better interface to do easer everything.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 4043