TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 2 out of 5 by
Kate1231234 from
Used to love Turbo Tax--now not so much
I used to love TT but now I find it overly confusing (with very unhelpful explanations). Also, it is annoying that it is always trying to upsell you on products. I had one tiny distribution on a 1099-B and it made me purchase TT Premium just to enter the one investment. Seems ridiculous.
Date published: 2023-04-08
Rated 2 out of 5 by
TaxyMctaxer from
Buggy
Lots of bugs, and kept trying to sell me stuff. Won't be using it next year.
Date published: 2023-04-08
Rated 5 out of 5 by
Larry DC from
Fast and Easy
It took me four hours to locate and prepare all the tax documents and investment account information. It took another four hours to complete both the federal and state returns; reviewed twice before filing. Fast and Easy; hopefully also Accurate.
Date published: 2023-04-08
Rated 2 out of 5 by
heatmomanka from
TurboTax made it easier and harder
I make a little bit of money on the side doing freelance work (less than $1k in 2022) and TurboTax made it really difficult to get through all the steps. I didn't claim as many expenses as previous years, but TurboTax kept insisting that I needed to review those sections where I had no info to enter. It was a huge headache and I had to click through the same cycle many times. TurboTax helps in general, but this one section was quite annoying!
Date published: 2023-04-08
Rated 5 out of 5 by
marvinlopzkidd from
k
yes ok thank you see you next time we need your services
Date published: 2023-04-08
Rated 5 out of 5 by
ronmiyamua from
easy agaom
Turbo Tax is easy and simple...all is good again...I hope next year will be as easy
Date published: 2023-04-08
Rated 5 out of 5 by
null from
Turbo Tax Review
Easy to follow - Follows along with steps easily - Asks Appropriate questions
Date published: 2023-04-08
Rated 5 out of 5 by
Summahssmh from
turbo tax assist was awesome
I enjoyed the live agents help his name was Mark. I will definitely use the service again next year
Date published: 2023-04-08
Rated 5 out of 5 by
Thomas2287 from
Excellent Service
Pamela was extremely helpful and explained everything thoroughly. She was exceedingly kind and patient and would highly recommend
Date published: 2023-04-08
Rated 5 out of 5 by
Ryley23 from
Easy to use
TurboTax is extremely easy to use and seems to get better and better every year. Thank you, TurboTax!
All TurboTax® Offerings Reviews - Page 3945
Date published: 2023-04-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Kate1231234 from
Used to love Turbo Tax--now not so much
I used to love TT but now I find it overly confusing (with very unhelpful explanations). Also, it is annoying that it is always trying to upsell you on products. I had one tiny distribution on a 1099-B and it made me purchase TT Premium just to enter the one investment. Seems ridiculous.
Date published: 2023-04-08
Rated 2 out of 5 by
TaxyMctaxer from
Buggy
Lots of bugs, and kept trying to sell me stuff. Won't be using it next year.
Date published: 2023-04-08
Rated 5 out of 5 by
Larry DC from
Fast and Easy
It took me four hours to locate and prepare all the tax documents and investment account information. It took another four hours to complete both the federal and state returns; reviewed twice before filing. Fast and Easy; hopefully also Accurate.
Date published: 2023-04-08
Rated 2 out of 5 by
heatmomanka from
TurboTax made it easier and harder
I make a little bit of money on the side doing freelance work (less than $1k in 2022) and TurboTax made it really difficult to get through all the steps. I didn't claim as many expenses as previous years, but TurboTax kept insisting that I needed to review those sections where I had no info to enter. It was a huge headache and I had to click through the same cycle many times. TurboTax helps in general, but this one section was quite annoying!
Date published: 2023-04-08
Rated 5 out of 5 by
marvinlopzkidd from
k
yes ok thank you see you next time we need your services
Date published: 2023-04-08
Rated 5 out of 5 by
ronmiyamua from
easy agaom
Turbo Tax is easy and simple...all is good again...I hope next year will be as easy
Date published: 2023-04-08
Rated 5 out of 5 by
null from
Turbo Tax Review
Easy to follow - Follows along with steps easily - Asks Appropriate questions
Date published: 2023-04-08
Rated 5 out of 5 by
Summahssmh from
turbo tax assist was awesome
I enjoyed the live agents help his name was Mark. I will definitely use the service again next year
Date published: 2023-04-08
Rated 5 out of 5 by
Thomas2287 from
Excellent Service
Pamela was extremely helpful and explained everything thoroughly. She was exceedingly kind and patient and would highly recommend
Date published: 2023-04-08
Rated 5 out of 5 by
Ryley23 from
Easy to use
TurboTax is extremely easy to use and seems to get better and better every year. Thank you, TurboTax!
All TurboTax® Offerings Reviews - Page 3945
Date published: 2023-04-08