TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from simple simple mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
Date published: 2023-04-09
Rated 4 out of 5 by from Turbo Tax Deluxe - Good but can Improve I have been using Turbo Tax Deluxe for years since I started doing my own taxes. It has improved from not being able to do Foreign Tax Credit form to now when it can handle this complex calculation. U.S. Tax Code is so horrible and doesn't seem logical so I leave all the calculations to TurboTax. However, there are areas where it can be improved. For example, I had to complete Form K1 because I had purchased and sold a stock considered Partnership. There was a small negative number of some sort of loss which made Turbo Tax calculate negative cost basis resulting in not being able to file the return electronically. I ended up just ignoring that small loss resulting in $16 more tax but was able to file electronically. Don't understand the reason behind it.
Date published: 2023-04-09
Rated 5 out of 5 by from I always use Turbotax I have used Turbotax for years now. I wouldn't consider using anything else.
Date published: 2023-04-09
Rated 5 out of 5 by from Allows me to get this done at home at my convience I remember years ago when you had to go to accountants office, and now with updated algorithms, a nightmare becomes an ease.
Date published: 2023-04-09
Rated 4 out of 5 by from Good, but not user friendly I am self-employed for tax purposes, although receive a W-2. I have used TurboTax for several years, but somehow this year when I entered my info, the program didn't recognize my self-employed income for Schedule SE tax, so I had to calculate and update the form manually. I tried many searches and couldn't find what I must have missed in the program questions, and why I had to enter data manually. I never found an answer.
Date published: 2023-04-09
Rated 5 out of 5 by from Use TurboTax Annually I've been using TurboTax for years now and its worked great every time.
Date published: 2023-04-09
Rated 5 out of 5 by from I am happy with TurboTax. I am happy with TurboTax. I will use again next year. The only downside is I have to reenter the registration code each time it gets an update.
Date published: 2023-04-09
Rated 5 out of 5 by from Love TurboTax for 20 years! I've used TurboTax for almost 20 years and it's always been easy to use!
Date published: 2023-04-09
Rated 4 out of 5 by from Turbo Tax Review Turbo Tax was a great aid in filling out my returns. It was fast, yet thorough. One thing I would suggest as an improvement is the "Revisit" status. I would go through a complete category and it would tell me to revisit it. When I went back through the entire category there was nothing different and the category was still listed as "Revisit". It left me feeling that I hadn't completed something
Date published: 2023-04-09
Rated 3 out of 5 by from You keep adding charges Started out $29 for TurboTax, ended up being $59. Just for an EZ filing.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3754
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from simple simple mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
Date published: 2023-04-09
Rated 4 out of 5 by from Turbo Tax Deluxe - Good but can Improve I have been using Turbo Tax Deluxe for years since I started doing my own taxes. It has improved from not being able to do Foreign Tax Credit form to now when it can handle this complex calculation. U.S. Tax Code is so horrible and doesn't seem logical so I leave all the calculations to TurboTax. However, there are areas where it can be improved. For example, I had to complete Form K1 because I had purchased and sold a stock considered Partnership. There was a small negative number of some sort of loss which made Turbo Tax calculate negative cost basis resulting in not being able to file the return electronically. I ended up just ignoring that small loss resulting in $16 more tax but was able to file electronically. Don't understand the reason behind it.
Date published: 2023-04-09
Rated 5 out of 5 by from I always use Turbotax I have used Turbotax for years now. I wouldn't consider using anything else.
Date published: 2023-04-09
Rated 5 out of 5 by from Allows me to get this done at home at my convience I remember years ago when you had to go to accountants office, and now with updated algorithms, a nightmare becomes an ease.
Date published: 2023-04-09
Rated 4 out of 5 by from Good, but not user friendly I am self-employed for tax purposes, although receive a W-2. I have used TurboTax for several years, but somehow this year when I entered my info, the program didn't recognize my self-employed income for Schedule SE tax, so I had to calculate and update the form manually. I tried many searches and couldn't find what I must have missed in the program questions, and why I had to enter data manually. I never found an answer.
Date published: 2023-04-09
Rated 5 out of 5 by from Use TurboTax Annually I've been using TurboTax for years now and its worked great every time.
Date published: 2023-04-09
Rated 5 out of 5 by from I am happy with TurboTax. I am happy with TurboTax. I will use again next year. The only downside is I have to reenter the registration code each time it gets an update.
Date published: 2023-04-09
Rated 5 out of 5 by from Love TurboTax for 20 years! I've used TurboTax for almost 20 years and it's always been easy to use!
Date published: 2023-04-09
Rated 4 out of 5 by from Turbo Tax Review Turbo Tax was a great aid in filling out my returns. It was fast, yet thorough. One thing I would suggest as an improvement is the "Revisit" status. I would go through a complete category and it would tell me to revisit it. When I went back through the entire category there was nothing different and the category was still listed as "Revisit". It left me feeling that I hadn't completed something
Date published: 2023-04-09
Rated 3 out of 5 by from You keep adding charges Started out $29 for TurboTax, ended up being $59. Just for an EZ filing.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3754