TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Javery79 from
TurboTax is awesome and easy to understand
Text Time can be stressful and exhausting, but TurboTax helps make the process as easy as possible
Date published: 2023-04-19
Rated 4 out of 5 by
mka123 from
screens
Some of the screens are hard to read. The font is not clear. Also do not use yellow unless you are just hi-lighting something. A few of the last screens are too big for my monitor and can not be raised up. Other than that it is great.
Date published: 2023-04-19
Rated 4 out of 5 by
Carebearbrother5 from
Easy to use and would recommend.
This was a much better service than I anticipated a free version to be and I may use this again next year.
Date published: 2023-04-19
Rated 4 out of 5 by
corntheultimate from
Good overall, connecting bank acct was messy
I liked the timer so I could keep track of how long it was taking. Turbotax is better the 2nd year because you can track the changes from year one. That was my favorite part. I found the bank account linking feature pulled in too many random transactions and was messy, might need some refinement, didn't always put my expenditures in the categories that give the highest deductions. Overall good experience
Date published: 2023-04-19
Rated 3 out of 5 by
VishG2023 from
I spent 3 hours trying to work around K-1 bug
The schedule K-1 has a bug that cost me 3 hours and I finally had to "hack" my way out of it. Even an experienced tax preparer with 30+ yrs of experience struggled to help.
Date published: 2023-04-19
Rated 4 out of 5 by
adalv2008 from
adalv2008
Hard to get depreciation added to a new rental property and add childcare expenses.
Date published: 2023-04-19
Rated 5 out of 5 by
Alleymass from
great service
fast easy to do error checks accurate simple step by step
Date published: 2023-04-19
Rated 4 out of 5 by
Kalz1 from
Turbo Tax: Quick and easy
Turbo Tax was strait forward and simple for a novice like me. I plan to use again next year!
Date published: 2023-04-19
Rated 5 out of 5 by
Reina85 from
Quick and easy, just like your mom
I've used Turbo Tax for multiple years as an independent contractor and it makes filing easy and cost effective. Never takes me more than a couple hours to get everything entered and at a fraction of the cost.
Date published: 2023-04-19
Rated 2 out of 5 by
Winston42 from
unnecessary fees
Many hidden fees that are not presented until very late into the process, seems unfair to charge for state filing just because a higher than free version was necessary for investments
All TurboTax® Offerings Reviews - Page 374
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Javery79 from
TurboTax is awesome and easy to understand
Text Time can be stressful and exhausting, but TurboTax helps make the process as easy as possible
Date published: 2023-04-19
Rated 4 out of 5 by
mka123 from
screens
Some of the screens are hard to read. The font is not clear. Also do not use yellow unless you are just hi-lighting something. A few of the last screens are too big for my monitor and can not be raised up. Other than that it is great.
Date published: 2023-04-19
Rated 4 out of 5 by
Carebearbrother5 from
Easy to use and would recommend.
This was a much better service than I anticipated a free version to be and I may use this again next year.
Date published: 2023-04-19
Rated 4 out of 5 by
corntheultimate from
Good overall, connecting bank acct was messy
I liked the timer so I could keep track of how long it was taking. Turbotax is better the 2nd year because you can track the changes from year one. That was my favorite part. I found the bank account linking feature pulled in too many random transactions and was messy, might need some refinement, didn't always put my expenditures in the categories that give the highest deductions. Overall good experience
Date published: 2023-04-19
Rated 3 out of 5 by
VishG2023 from
I spent 3 hours trying to work around K-1 bug
The schedule K-1 has a bug that cost me 3 hours and I finally had to "hack" my way out of it. Even an experienced tax preparer with 30+ yrs of experience struggled to help.
Date published: 2023-04-19
Rated 4 out of 5 by
adalv2008 from
adalv2008
Hard to get depreciation added to a new rental property and add childcare expenses.
Date published: 2023-04-19
Rated 5 out of 5 by
Alleymass from
great service
fast easy to do error checks accurate simple step by step
Date published: 2023-04-19
Rated 4 out of 5 by
Kalz1 from
Turbo Tax: Quick and easy
Turbo Tax was strait forward and simple for a novice like me. I plan to use again next year!
Date published: 2023-04-19
Rated 5 out of 5 by
Reina85 from
Quick and easy, just like your mom
I've used Turbo Tax for multiple years as an independent contractor and it makes filing easy and cost effective. Never takes me more than a couple hours to get everything entered and at a fraction of the cost.
Date published: 2023-04-19
Rated 2 out of 5 by
Winston42 from
unnecessary fees
Many hidden fees that are not presented until very late into the process, seems unfair to charge for state filing just because a higher than free version was necessary for investments
All TurboTax® Offerings Reviews - Page 374
Date published: 2023-04-19