TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Lengthy and Confusing TurboTax has became so confusing over the years it's mind boggling. There should be easy straight forward way to find answers to errors. I used to like and enjoy getting my taxes done fairly easy. But just because I have to file for two different states the software is not well prepared to deal situation like that.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo tax is easy to use It is easy to get taxes done and quickly. It was helpful.
Date published: 2023-04-09
Rated 3 out of 5 by from Difficult to go back to a section I had to edit the Sales Tax amount for my deduction. The amount TurboTax calculated did not include the local tax for where I live. To change this took several minutes. When trying to use the Left side direction or the Back field it does not just take you to the sales tax deduction fields that are editable.
Date published: 2023-04-09
Rated 5 out of 5 by from Love Turbo Tax I've been using Turbo Tax to do my taxes with a small side business and an investment rental property since 1995. I use the Deluxe version. Love it!
Date published: 2023-04-09
Rated 5 out of 5 by from Great Great experience would recommend to folks and Let's Go!
Date published: 2023-04-09
Rated 5 out of 5 by from Quick - Easy - Complete This year was my 2nd year using Turbo Tax, the process was easy and quick and complete. I received help from Tiffany with a few questions, her assistance was great!
Date published: 2023-04-09
Rated 2 out of 5 by from Turbo tax is weak in handling option trades Turbo tax requires REVIEW of each option trade after downloaded from brokerage companies. This is very time consuming when there are hundreds of option trades. It added hours clicking thru each of the option trade. This must improve!
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is EASY! Turbo Tax is easy to use. You do not have to experience with filing taxes to use this.
Date published: 2023-04-09
Rated 5 out of 5 by from Easy Way to Go My taxes are a little bit more than just 1040. However, TurboTax makes everything easy to go.
Date published: 2023-04-09
Rated 5 out of 5 by from turbo tax everything is quick and easy and they have easy ways to figure out something if you dont know.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3721
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Lengthy and Confusing TurboTax has became so confusing over the years it's mind boggling. There should be easy straight forward way to find answers to errors. I used to like and enjoy getting my taxes done fairly easy. But just because I have to file for two different states the software is not well prepared to deal situation like that.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo tax is easy to use It is easy to get taxes done and quickly. It was helpful.
Date published: 2023-04-09
Rated 3 out of 5 by from Difficult to go back to a section I had to edit the Sales Tax amount for my deduction. The amount TurboTax calculated did not include the local tax for where I live. To change this took several minutes. When trying to use the Left side direction or the Back field it does not just take you to the sales tax deduction fields that are editable.
Date published: 2023-04-09
Rated 5 out of 5 by from Love Turbo Tax I've been using Turbo Tax to do my taxes with a small side business and an investment rental property since 1995. I use the Deluxe version. Love it!
Date published: 2023-04-09
Rated 5 out of 5 by from Great Great experience would recommend to folks and Let's Go!
Date published: 2023-04-09
Rated 5 out of 5 by from Quick - Easy - Complete This year was my 2nd year using Turbo Tax, the process was easy and quick and complete. I received help from Tiffany with a few questions, her assistance was great!
Date published: 2023-04-09
Rated 2 out of 5 by from Turbo tax is weak in handling option trades Turbo tax requires REVIEW of each option trade after downloaded from brokerage companies. This is very time consuming when there are hundreds of option trades. It added hours clicking thru each of the option trade. This must improve!
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is EASY! Turbo Tax is easy to use. You do not have to experience with filing taxes to use this.
Date published: 2023-04-09
Rated 5 out of 5 by from Easy Way to Go My taxes are a little bit more than just 1040. However, TurboTax makes everything easy to go.
Date published: 2023-04-09
Rated 5 out of 5 by from turbo tax everything is quick and easy and they have easy ways to figure out something if you dont know.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3721