TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax really helped me out! This was such an easy process. Thank you so much!!
Date published: 2023-04-09
Rated 5 out of 5 by from Issues with final entries Your online representative was very experienced, professional, and sympathetic with the issues we were having. I have been doing my taxes with you for over ten years and will refer everyone I know on my experience I had. She was awesome and deserves a raise.
Date published: 2023-04-09
Rated 4 out of 5 by from very good very good fast and easy very good fast and easy very good.
Date published: 2023-04-09
Rated 5 out of 5 by from Taxes made easy. Turbo Tax was an affordable option to get my best refund. Any time I had questions or just wasn't sure I was one click away from easy to understand answers. Turbo Tax made getting my best return easy.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is awesome I have been filing taxes with them for several years. It's easy to use and user-friendly. It explains items that you are not sure about. Its reasonably priced and have options to use an expert if needed.
Date published: 2023-04-09
Rated 1 out of 5 by from Good product, rigged system Turbotax itself is a solid product and makes it easy to file taxes. My low rating comes from Intuit spending millions to lobby congress to make it very difficult for most to file their taxes for free. Spending $89 to file federal taxes (on what is now the only straightforward and easy system) should not be accepted as the norm.
Date published: 2023-04-09
Rated 5 out of 5 by from It is awesome Wonderful experience. Great too and an explanation for my questions
Date published: 2023-04-09
Rated 5 out of 5 by from Turbotax is the Bomb! This app makes taxes so easy. Thank you for making it not so scary.
Date published: 2023-04-09
Rated 4 out of 5 by from easy to use did not receive refund last year . do not know why. easy to use and quick . reasonably priced
Date published: 2023-04-09
Rated 4 out of 5 by from State Tax Form Misleading Self preparing a Maine State Tax using TurboTax Premium had some very ambiguous questions relating to partial year residency, where all sources of income were from out of state (Maine) sources. I had to download the specific Maine State for (Worksheet B) instructions in order to understand what was needed at each question that TurboTax was asking. When finished, instead of owing the State of Maine $1600+ the true tax owed was only $372. The wording in TurboTax is very deceiving. Be sure to read the specific state form Instructions is this is the same scenario for anyone else.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3688
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax really helped me out! This was such an easy process. Thank you so much!!
Date published: 2023-04-09
Rated 5 out of 5 by from Issues with final entries Your online representative was very experienced, professional, and sympathetic with the issues we were having. I have been doing my taxes with you for over ten years and will refer everyone I know on my experience I had. She was awesome and deserves a raise.
Date published: 2023-04-09
Rated 4 out of 5 by from very good very good fast and easy very good fast and easy very good.
Date published: 2023-04-09
Rated 5 out of 5 by from Taxes made easy. Turbo Tax was an affordable option to get my best refund. Any time I had questions or just wasn't sure I was one click away from easy to understand answers. Turbo Tax made getting my best return easy.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is awesome I have been filing taxes with them for several years. It's easy to use and user-friendly. It explains items that you are not sure about. Its reasonably priced and have options to use an expert if needed.
Date published: 2023-04-09
Rated 1 out of 5 by from Good product, rigged system Turbotax itself is a solid product and makes it easy to file taxes. My low rating comes from Intuit spending millions to lobby congress to make it very difficult for most to file their taxes for free. Spending $89 to file federal taxes (on what is now the only straightforward and easy system) should not be accepted as the norm.
Date published: 2023-04-09
Rated 5 out of 5 by from It is awesome Wonderful experience. Great too and an explanation for my questions
Date published: 2023-04-09
Rated 5 out of 5 by from Turbotax is the Bomb! This app makes taxes so easy. Thank you for making it not so scary.
Date published: 2023-04-09
Rated 4 out of 5 by from easy to use did not receive refund last year . do not know why. easy to use and quick . reasonably priced
Date published: 2023-04-09
Rated 4 out of 5 by from State Tax Form Misleading Self preparing a Maine State Tax using TurboTax Premium had some very ambiguous questions relating to partial year residency, where all sources of income were from out of state (Maine) sources. I had to download the specific Maine State for (Worksheet B) instructions in order to understand what was needed at each question that TurboTax was asking. When finished, instead of owing the State of Maine $1600+ the true tax owed was only $372. The wording in TurboTax is very deceiving. Be sure to read the specific state form Instructions is this is the same scenario for anyone else.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3688