TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Turbo Tax is a fee on taxes that shouldn't exist on top of software that does nothing to validate anything in your taxes while trying to upsell their 1 on 1 and hiding the free option that federally required, they are the only reason you have to go through this process in the first place. Complete scam and propaganda.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo tax is my partner The software was very clear and intuitive. Simple to complete
Date published: 2023-04-10
Rated 4 out of 5 by from easy and quick A great solution with most of the services in one place, so hidden fees with premium service and no option for FBAR
Date published: 2023-04-10
Rated 5 out of 5 by from great job this software is great. easy to use, fast. very happy
Date published: 2023-04-10
Rated 1 out of 5 by from This is not a good service and it is way too expen I had a frustrating time with Turbo Tax. There were errors in my return that had to fixed several times. The service is way too expensive for the lack of ease in filing in taxes the service provides.
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax is awesome Fabulous and easy. Turbo tax rocks. Easy and thorough
Date published: 2023-04-10
Rated 4 out of 5 by from Tubro Tax Getting more expensive looking for a new program next year
Date published: 2023-04-10
Rated 4 out of 5 by from Solid Option for Most Situations I own a small business as a sole-proprietor. Turbo-tax helped me identify deductions and elective deferrals strategically to substantially reduce my tax payment. However, the approach is literally "by the book". A tax professional may help craft a more personalized strategy to create additional value.
Date published: 2023-04-10
Rated 3 out of 5 by from Couple of snafus, but finally got it done Somehow I got two Turbotax IDs and the only difference is one is all lower case and one has the first two characters in upper case. They both use the same password. I spent a lot of time with two agents trying to figure out how to see the 2022 return (I had paid for it, but not filed it). In both cases, the phone went dead after 25 minutes or more and they never called back. This morning I signed on and got right to my return with no problem.
Date published: 2023-04-10
Rated 5 out of 5 by from Makes it easy Have used for 7years. Very easy to file with this site.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3595
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax is a fee on taxes that shouldn't exist on top of software that does nothing to validate anything in your taxes while trying to upsell their 1 on 1 and hiding the free option that federally required, they are the only reason you have to go through this process in the first place. Complete scam and propaganda.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo tax is my partner The software was very clear and intuitive. Simple to complete
Date published: 2023-04-10
Rated 4 out of 5 by from easy and quick A great solution with most of the services in one place, so hidden fees with premium service and no option for FBAR
Date published: 2023-04-10
Rated 5 out of 5 by from great job this software is great. easy to use, fast. very happy
Date published: 2023-04-10
Rated 1 out of 5 by from This is not a good service and it is way too expen I had a frustrating time with Turbo Tax. There were errors in my return that had to fixed several times. The service is way too expensive for the lack of ease in filing in taxes the service provides.
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax is awesome Fabulous and easy. Turbo tax rocks. Easy and thorough
Date published: 2023-04-10
Rated 4 out of 5 by from Tubro Tax Getting more expensive looking for a new program next year
Date published: 2023-04-10
Rated 4 out of 5 by from Solid Option for Most Situations I own a small business as a sole-proprietor. Turbo-tax helped me identify deductions and elective deferrals strategically to substantially reduce my tax payment. However, the approach is literally "by the book". A tax professional may help craft a more personalized strategy to create additional value.
Date published: 2023-04-10
Rated 3 out of 5 by from Couple of snafus, but finally got it done Somehow I got two Turbotax IDs and the only difference is one is all lower case and one has the first two characters in upper case. They both use the same password. I spent a lot of time with two agents trying to figure out how to see the 2022 return (I had paid for it, but not filed it). In both cases, the phone went dead after 25 minutes or more and they never called back. This morning I signed on and got right to my return with no problem.
Date published: 2023-04-10
Rated 5 out of 5 by from Makes it easy Have used for 7years. Very easy to file with this site.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3595