TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 3 out of 5 by
Ambigulous from
Pretty good, but this year I had more problems tha
The great thing is that I got some help from an online adviser. She wasn't a tax expert, but she was able to get me just that little bit forward that I was able to figure out the rest on my own. I think there was some sort of glitch in my ESPP processing, possibly related to the "Race Mode". I dislike "Race Mode", it took me over 10 hours :( and I suspect Race Mode made it worse. I turned off race mode, typed in 3922 in the query and TurboTax offered me the option to go straight to the form and fill it in. I had 7 ESPP trades for 2022, I corrected the first one (big pain - had to dig up documents and FMV from 2022) but after that, the other 6 went magically, and everything was A-OK)
Date published: 2023-04-10
Rated 2 out of 5 by
Not worth 200 from
missing links
I am frustrated that you don't have links to correct the specific areas that require modification in the review stages of federal and state tax reviews.
Date published: 2023-04-10
Rated 3 out of 5 by
D Russell from
Okay
The customer service guy was great but i had to do my taxes twice! i clicked on free and still got charge for the basic whatever service and i wasn't going to redo my taxes for a 3rd time. So I'm not very pleased with the service this year!
Date published: 2023-04-10
Rated 5 out of 5 by
ChadDRussell from
SO much better than filing by mail
If it weren't for TurboTax I would probably be in jail right now, because I would never be able to do it on paper.
Date published: 2023-04-10
Rated 5 out of 5 by
Slick92503 from
Tube Tax experience
It was a great experience and so easy to fill out income tax forms.
Date published: 2023-04-10
Rated 5 out of 5 by
bjsi certo from
if all forms available easy
repeat confirmation unnecessary on income statements not all of them
Date published: 2023-04-10
Rated 5 out of 5 by
Suzy12345678910111213 from
fantastic
Easy and fast. No need to do too much once you upload the W2 into the computer. It's clicks away from receiving your tax return
Date published: 2023-04-10
Rated 5 out of 5 by
KIDKOZMO from
Turbo Tax is NOT AWESOME.
However, rumor has it that the ENTIRE STAFF walked on water yesterday (easter Sunday) Only the greatest and A+ BEST could successfully accomplish that incredible task.
Date published: 2023-04-10
Rated 3 out of 5 by
doctortunes from
More difficult this year with plenty of ads
I have been using TT about 10 years now. This year's program was much more difficult to use. I do not like paying for a program and then being bombarded with ads to purchase other stuff or upgrade to something I don't need or want.
Date published: 2023-04-10
Rated 5 out of 5 by
Spartan nurse from
Quick and easy this year!
Everything went great but I didn't see where I put my info in for personal property info. It's fine though.
All TurboTax® Offerings Reviews - Page 3497
Date published: 2023-04-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Ambigulous from
Pretty good, but this year I had more problems tha
The great thing is that I got some help from an online adviser. She wasn't a tax expert, but she was able to get me just that little bit forward that I was able to figure out the rest on my own. I think there was some sort of glitch in my ESPP processing, possibly related to the "Race Mode". I dislike "Race Mode", it took me over 10 hours :( and I suspect Race Mode made it worse. I turned off race mode, typed in 3922 in the query and TurboTax offered me the option to go straight to the form and fill it in. I had 7 ESPP trades for 2022, I corrected the first one (big pain - had to dig up documents and FMV from 2022) but after that, the other 6 went magically, and everything was A-OK)
Date published: 2023-04-10
Rated 2 out of 5 by
Not worth 200 from
missing links
I am frustrated that you don't have links to correct the specific areas that require modification in the review stages of federal and state tax reviews.
Date published: 2023-04-10
Rated 3 out of 5 by
D Russell from
Okay
The customer service guy was great but i had to do my taxes twice! i clicked on free and still got charge for the basic whatever service and i wasn't going to redo my taxes for a 3rd time. So I'm not very pleased with the service this year!
Date published: 2023-04-10
Rated 5 out of 5 by
ChadDRussell from
SO much better than filing by mail
If it weren't for TurboTax I would probably be in jail right now, because I would never be able to do it on paper.
Date published: 2023-04-10
Rated 5 out of 5 by
Slick92503 from
Tube Tax experience
It was a great experience and so easy to fill out income tax forms.
Date published: 2023-04-10
Rated 5 out of 5 by
bjsi certo from
if all forms available easy
repeat confirmation unnecessary on income statements not all of them
Date published: 2023-04-10
Rated 5 out of 5 by
Suzy12345678910111213 from
fantastic
Easy and fast. No need to do too much once you upload the W2 into the computer. It's clicks away from receiving your tax return
Date published: 2023-04-10
Rated 5 out of 5 by
KIDKOZMO from
Turbo Tax is NOT AWESOME.
However, rumor has it that the ENTIRE STAFF walked on water yesterday (easter Sunday) Only the greatest and A+ BEST could successfully accomplish that incredible task.
Date published: 2023-04-10
Rated 3 out of 5 by
doctortunes from
More difficult this year with plenty of ads
I have been using TT about 10 years now. This year's program was much more difficult to use. I do not like paying for a program and then being bombarded with ads to purchase other stuff or upgrade to something I don't need or want.
Date published: 2023-04-10
Rated 5 out of 5 by
Spartan nurse from
Quick and easy this year!
Everything went great but I didn't see where I put my info in for personal property info. It's fine though.
All TurboTax® Offerings Reviews - Page 3497
Date published: 2023-04-10