TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Terrible TurboTax was horrible this year. Tons of bugs. I keep seeing a bunch of jumbled numbers in my refund due amount. My DC non-resident state tax form is missing from my downloaded documents. I was asked to pre-pay for 2023 in quarterly installments in error (I'm a W-2 employee who pays way more every year than is owed). Terrible terrible terrible
Date published: 2023-04-11
Rated 5 out of 5 by from Great way to file your taxes Great experience. The program s was very easy to use and guided me through everything I needed to file my taxes.
Date published: 2023-04-11
Rated 5 out of 5 by from turbo tax is awesome! turbo tax was great, having trouble e-filing again. Had to send by mail.
Date published: 2023-04-11
Rated 5 out of 5 by from The TurboTax Assistant was great! She worked with me through a difficulty on my tax return and so I was able to complete my return!
Date published: 2023-04-11
Rated 5 out of 5 by from Used for last 15 years - Its a great product Used for last 15 years - Its a great product, great features and walks you through every step. Like the audit tool
Date published: 2023-04-11
Rated 5 out of 5 by from SO AWESOME I couldn't afford an accountant so I use Turbo Tax for my business and I am SO relieved to have them!
Date published: 2023-04-11
Rated 5 out of 5 by from Love Turbo TAx Extremely thorough, helpful, quick, but you don't miss a single opportunity to up-sell.
Date published: 2023-04-11
Rated 4 out of 5 by from 2022 turbo tax Quick & fairly easy but did it last year too and just learned my taxes were NOT filed...
Date published: 2023-04-11
Rated 5 out of 5 by from EXCELLENT!!! I have used Turbo Tax Free for several years and I always receive excellent results.
Date published: 2023-04-11
Rated 4 out of 5 by from Long time user of turbo tax turbo tax system is fairly easy to use, sometimes glitches occur and I have to call in for support. Support is very responsive and knowledgeable. I come back every year!
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3360
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Terrible TurboTax was horrible this year. Tons of bugs. I keep seeing a bunch of jumbled numbers in my refund due amount. My DC non-resident state tax form is missing from my downloaded documents. I was asked to pre-pay for 2023 in quarterly installments in error (I'm a W-2 employee who pays way more every year than is owed). Terrible terrible terrible
Date published: 2023-04-11
Rated 5 out of 5 by from Great way to file your taxes Great experience. The program s was very easy to use and guided me through everything I needed to file my taxes.
Date published: 2023-04-11
Rated 5 out of 5 by from turbo tax is awesome! turbo tax was great, having trouble e-filing again. Had to send by mail.
Date published: 2023-04-11
Rated 5 out of 5 by from The TurboTax Assistant was great! She worked with me through a difficulty on my tax return and so I was able to complete my return!
Date published: 2023-04-11
Rated 5 out of 5 by from Used for last 15 years - Its a great product Used for last 15 years - Its a great product, great features and walks you through every step. Like the audit tool
Date published: 2023-04-11
Rated 5 out of 5 by from SO AWESOME I couldn't afford an accountant so I use Turbo Tax for my business and I am SO relieved to have them!
Date published: 2023-04-11
Rated 5 out of 5 by from Love Turbo TAx Extremely thorough, helpful, quick, but you don't miss a single opportunity to up-sell.
Date published: 2023-04-11
Rated 4 out of 5 by from 2022 turbo tax Quick & fairly easy but did it last year too and just learned my taxes were NOT filed...
Date published: 2023-04-11
Rated 5 out of 5 by from EXCELLENT!!! I have used Turbo Tax Free for several years and I always receive excellent results.
Date published: 2023-04-11
Rated 4 out of 5 by from Long time user of turbo tax turbo tax system is fairly easy to use, sometimes glitches occur and I have to call in for support. Support is very responsive and knowledgeable. I come back every year!
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3360