TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy to use Am glad to be done and it was relatively easy. Will use Turbo Tax next year
Date published: 2023-04-11
Rated 4 out of 5 by from Amnesiac Tax Premier The 2022 version pf Turbo Tax Premier has some glitches. I filed my income tax with the 2021 version of Turbo Tax Premier and yet 2022 states that I did not use TT to file my tax return. The instructions for 1099-B were short-circuited. I had two 1099-B forms but it allowed me to upload only one of them. I am not sure if my online purchase of the software was cheaper than what I would have paid at Costco. No indication that TT has given me preferential treatment for being a repeat customer.
Date published: 2023-04-11
Rated 5 out of 5 by from Knowledgeable and Kind Experts This is my second year with the Full Service, and I will not be going back! I love working with the experts, they have been kind and patient. They explain things well and are very knowledgeable.
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is an easy, fast and efficient tool! I've used TurboTax for years and now my adult children use it too!
Date published: 2023-04-11
Rated 4 out of 5 by from expensive, making the best of a bad situation The US IRS makes filing hard, which creates a product niche for this product... this product fills it well, just sad that the niche exists at all.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax ROCKS always a great pleasure using TurboTax ,they have been my tax experts for over 10 years!!! thank you. You are the Best!!!!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax review Always up to date and easy to use , I have used it for decades
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax Rocks! The process is quick and easy. I am a returning customer. My information was easily updated from last years returns. Thank you,Turbo Tax!
Date published: 2023-04-11
Rated 4 out of 5 by from It gets the job done. Interview questions are sometimes in a non-intuitive sequence leading to some "re-work" as items are filled in. Otherwise, it does a nice job of guiding user through the drudgery of tax filing.
Date published: 2023-04-11
Rated 1 out of 5 by from not thrilled Honestly, this years version is terrible. It was much easier to use last year. For example...I run all the checks and its fine, no flags and, I pay for the return and then Turbo tax flags an error and tells me if I can't fix it I have to mail it in. Not what I want or need after hours of tax work.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3322
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Am glad to be done and it was relatively easy. Will use Turbo Tax next year
Date published: 2023-04-11
Rated 4 out of 5 by from Amnesiac Tax Premier The 2022 version pf Turbo Tax Premier has some glitches. I filed my income tax with the 2021 version of Turbo Tax Premier and yet 2022 states that I did not use TT to file my tax return. The instructions for 1099-B were short-circuited. I had two 1099-B forms but it allowed me to upload only one of them. I am not sure if my online purchase of the software was cheaper than what I would have paid at Costco. No indication that TT has given me preferential treatment for being a repeat customer.
Date published: 2023-04-11
Rated 5 out of 5 by from Knowledgeable and Kind Experts This is my second year with the Full Service, and I will not be going back! I love working with the experts, they have been kind and patient. They explain things well and are very knowledgeable.
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is an easy, fast and efficient tool! I've used TurboTax for years and now my adult children use it too!
Date published: 2023-04-11
Rated 4 out of 5 by from expensive, making the best of a bad situation The US IRS makes filing hard, which creates a product niche for this product... this product fills it well, just sad that the niche exists at all.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax ROCKS always a great pleasure using TurboTax ,they have been my tax experts for over 10 years!!! thank you. You are the Best!!!!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax review Always up to date and easy to use , I have used it for decades
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax Rocks! The process is quick and easy. I am a returning customer. My information was easily updated from last years returns. Thank you,Turbo Tax!
Date published: 2023-04-11
Rated 4 out of 5 by from It gets the job done. Interview questions are sometimes in a non-intuitive sequence leading to some "re-work" as items are filled in. Otherwise, it does a nice job of guiding user through the drudgery of tax filing.
Date published: 2023-04-11
Rated 1 out of 5 by from not thrilled Honestly, this years version is terrible. It was much easier to use last year. For example...I run all the checks and its fine, no flags and, I pay for the return and then Turbo tax flags an error and tells me if I can't fix it I have to mail it in. Not what I want or need after hours of tax work.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3322