TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from It's a good program for the average person. When it comes to 1099's for royalties it can get a bit confusing. I did have a rep call and I believe that I paid an extra cost for it and it seemed as though they were just getting me through/ annoyed with my questions. I probably won't purchase that feature again but other than that its a pretty good program.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is the best, easy to use and outside of having to leave a review, has always been great to use.
Date published: 2023-04-11
Rated 5 out of 5 by from User Friendly TurboTax was easy to use and navigate, will use this again next year.
Date published: 2023-04-11
Rated 3 out of 5 by from Issues It's been several years since I have used Turbo Tax. (Have hired tax consultants to do our taxes since "graduating" from this software program.) I have come back to it to use for my college daughter's taxes -- had issues with form 8615 -- which effected federal & NY State taxes. A huge mess. Shouldn't have to pay an additional $60 to talk with a live tax agent.
Date published: 2023-04-11
Rated 3 out of 5 by from Could be better One screen froze for ten minutes, requiring me to start over again.
Date published: 2023-04-11
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax made filing my taxes so easy. It was more complicated with three businesses going, but thanks to the questions presented I was able to get through the process in a few afternoons. I'm thrilled with Turbo Tax and would highly recommend it, especially for small business people. Thank you so much!!!
Date published: 2023-04-11
Rated 5 out of 5 by from easy use platform easy, thorough explanations, step by step This eliminated the stress and anxiety of taxes
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is my go-to Step by step, TurboTax helped me through the entire process. I've used it for years.
Date published: 2023-04-11
Rated 5 out of 5 by from good product good bproduct xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2023-04-11
Rated 1 out of 5 by from Frustrating program updates Program will not update when opened. I get a microsoft installer 1603 code. The only way to around the installer code is to delete the program and reinstall it. What a waste of time
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3313
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It's a good program for the average person. When it comes to 1099's for royalties it can get a bit confusing. I did have a rep call and I believe that I paid an extra cost for it and it seemed as though they were just getting me through/ annoyed with my questions. I probably won't purchase that feature again but other than that its a pretty good program.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is the best, easy to use and outside of having to leave a review, has always been great to use.
Date published: 2023-04-11
Rated 5 out of 5 by from User Friendly TurboTax was easy to use and navigate, will use this again next year.
Date published: 2023-04-11
Rated 3 out of 5 by from Issues It's been several years since I have used Turbo Tax. (Have hired tax consultants to do our taxes since "graduating" from this software program.) I have come back to it to use for my college daughter's taxes -- had issues with form 8615 -- which effected federal & NY State taxes. A huge mess. Shouldn't have to pay an additional $60 to talk with a live tax agent.
Date published: 2023-04-11
Rated 3 out of 5 by from Could be better One screen froze for ten minutes, requiring me to start over again.
Date published: 2023-04-11
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax made filing my taxes so easy. It was more complicated with three businesses going, but thanks to the questions presented I was able to get through the process in a few afternoons. I'm thrilled with Turbo Tax and would highly recommend it, especially for small business people. Thank you so much!!!
Date published: 2023-04-11
Rated 5 out of 5 by from easy use platform easy, thorough explanations, step by step This eliminated the stress and anxiety of taxes
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is my go-to Step by step, TurboTax helped me through the entire process. I've used it for years.
Date published: 2023-04-11
Rated 5 out of 5 by from good product good bproduct xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2023-04-11
Rated 1 out of 5 by from Frustrating program updates Program will not update when opened. I get a microsoft installer 1603 code. The only way to around the installer code is to delete the program and reinstall it. What a waste of time
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3313