TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
Mountain Man3 from
It's a good program for the average person.
When it comes to 1099's for royalties it can get a bit confusing. I did have a rep call and I believe that I paid an extra cost for it and it seemed as though they were just getting me through/ annoyed with my questions. I probably won't purchase that feature again but other than that its a pretty good program.
Date published: 2023-04-11
Rated 5 out of 5 by
Jack Meeoff from
Turbo Tax is great
Turbo Tax is the best, easy to use and outside of having to leave a review, has always been great to use.
Date published: 2023-04-11
Rated 5 out of 5 by
Quico59 from
User Friendly
TurboTax was easy to use and navigate, will use this again next year.
Date published: 2023-04-11
Rated 3 out of 5 by
pjones5 from
Issues
It's been several years since I have used Turbo Tax. (Have hired tax consultants to do our taxes since "graduating" from this software program.) I have come back to it to use for my college daughter's taxes -- had issues with form 8615 -- which effected federal & NY State taxes. A huge mess. Shouldn't have to pay an additional $60 to talk with a live tax agent.
Date published: 2023-04-11
Rated 3 out of 5 by
Gresko from
Could be better
One screen froze for ten minutes, requiring me to start over again.
Date published: 2023-04-11
Rated 5 out of 5 by
ReikiMaster from
I love Turbo Tax
Turbo Tax made filing my taxes so easy. It was more complicated with three businesses going, but thanks to the questions presented I was able to get through the process in a few afternoons. I'm thrilled with Turbo Tax and would highly recommend it, especially for small business people. Thank you so much!!!
Date published: 2023-04-11
Rated 5 out of 5 by
slamwalleyes701 from
easy use platform
easy, thorough explanations, step by step This eliminated the stress and anxiety of taxes
Date published: 2023-04-11
Rated 5 out of 5 by
JAC555 from
TurboTax is my go-to
Step by step, TurboTax helped me through the entire process. I've used it for years.
Date published: 2023-04-11
Rated 5 out of 5 by
AlphaRam from
good product
good bproduct xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2023-04-11
Rated 1 out of 5 by
Mark8914 from
Frustrating program updates
Program will not update when opened. I get a microsoft installer 1603 code. The only way to around the installer code is to delete the program and reinstall it. What a waste of time
All TurboTax® Offerings Reviews - Page 3313
Date published: 2023-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Mountain Man3 from
It's a good program for the average person.
When it comes to 1099's for royalties it can get a bit confusing. I did have a rep call and I believe that I paid an extra cost for it and it seemed as though they were just getting me through/ annoyed with my questions. I probably won't purchase that feature again but other than that its a pretty good program.
Date published: 2023-04-11
Rated 5 out of 5 by
Jack Meeoff from
Turbo Tax is great
Turbo Tax is the best, easy to use and outside of having to leave a review, has always been great to use.
Date published: 2023-04-11
Rated 5 out of 5 by
Quico59 from
User Friendly
TurboTax was easy to use and navigate, will use this again next year.
Date published: 2023-04-11
Rated 3 out of 5 by
pjones5 from
Issues
It's been several years since I have used Turbo Tax. (Have hired tax consultants to do our taxes since "graduating" from this software program.) I have come back to it to use for my college daughter's taxes -- had issues with form 8615 -- which effected federal & NY State taxes. A huge mess. Shouldn't have to pay an additional $60 to talk with a live tax agent.
Date published: 2023-04-11
Rated 3 out of 5 by
Gresko from
Could be better
One screen froze for ten minutes, requiring me to start over again.
Date published: 2023-04-11
Rated 5 out of 5 by
ReikiMaster from
I love Turbo Tax
Turbo Tax made filing my taxes so easy. It was more complicated with three businesses going, but thanks to the questions presented I was able to get through the process in a few afternoons. I'm thrilled with Turbo Tax and would highly recommend it, especially for small business people. Thank you so much!!!
Date published: 2023-04-11
Rated 5 out of 5 by
slamwalleyes701 from
easy use platform
easy, thorough explanations, step by step This eliminated the stress and anxiety of taxes
Date published: 2023-04-11
Rated 5 out of 5 by
JAC555 from
TurboTax is my go-to
Step by step, TurboTax helped me through the entire process. I've used it for years.
Date published: 2023-04-11
Rated 5 out of 5 by
AlphaRam from
good product
good bproduct xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2023-04-11
Rated 1 out of 5 by
Mark8914 from
Frustrating program updates
Program will not update when opened. I get a microsoft installer 1603 code. The only way to around the installer code is to delete the program and reinstall it. What a waste of time
All TurboTax® Offerings Reviews - Page 3313
Date published: 2023-04-11