TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 4 out of 5 by DianaKoenig from Turbo Tax is changed or requirements are changed. I got to the final filing but it says e-file for Hawaii but it will not send.
Date published: 2023-06-06
Rated 5 out of 5 by Larst from TT made my day Turbo charged my day with great call back service!
Date published: 2023-06-06
Rated 5 out of 5 by Dawnie Marie from Happy you exist! I have a hard time filling out forms etc, this has made things so much less complicated.
Date published: 2023-06-06
Rated 5 out of 5 by taxuser8976 from Amazing! This is the only way to do your taxes, especially if you have specific circumstances such as military, adoption/dependents, etc. My only major gripe is I finalized and sent in our taxes on 4/17/23. A little over six weeks later, I decided to check the status of the refund. I was surprised when the site prompted me to “finalize and sign your return,” as if I had not sent in my taxes at all. I was very confused and found it impossible to get someone on the phone to explain. I hope I am not charged exorbitant late fees. I did wait until the last minute to file, but I shouldn’t be punished for that. Turbo Tax has been AMAZING every year before, so I hope they work with us to correct this glitch.
Date published: 2023-06-06
Rated 2 out of 5 by PapaTroy from Reasonable Product... but almost ZERO support Unfortunately, because TurboTax Business is a stand-alone Windows app, the TurboTax support folks know almost NOTHING about it, and were typically NO help. Each time I called in, they went through their standard script, "Let me share your screen..." which doesn't work with the stand-alone app, only the web-based personal software. Although I *finally* was able to finish and submit my taxes (after waiting a week for TurboTax business to fix a bug in their software) I seriously doubt I'll ever use this product again.
Date published: 2023-06-06
Rated 5 out of 5 by Jojo2se from Turbo tax is great Quick file was great and stress free I highly recommend this
Date published: 2023-06-06
Rated 5 out of 5 by Kurt250482 from Great Great. Easy and fast to use. Definitely recommended.
Date published: 2023-06-06
Rated 5 out of 5 by Mizz Jackson from Love me some Turbo Tax!!!! Been using TT for years. Love y'all! So easy to navigate, never had an issue.
Date published: 2023-06-06
Rated 5 out of 5 by TCDJR from TurboTax is great Love TurboTax, been using it for years for both personal and business taxes
Date published: 2023-06-06
Rated 3 out of 5 by SwaggrealStupid82 from Thanks Everything was good just ran into a few problems I figured it out thou
All TurboTax® Offerings Reviews - Page 327
Date published: 2023-06-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by DianaKoenig from Turbo Tax is changed or requirements are changed. I got to the final filing but it says e-file for Hawaii but it will not send.
Date published: 2023-06-06
Rated 5 out of 5 by Larst from TT made my day Turbo charged my day with great call back service!
Date published: 2023-06-06
Rated 5 out of 5 by Dawnie Marie from Happy you exist! I have a hard time filling out forms etc, this has made things so much less complicated.
Date published: 2023-06-06
Rated 5 out of 5 by taxuser8976 from Amazing! This is the only way to do your taxes, especially if you have specific circumstances such as military, adoption/dependents, etc. My only major gripe is I finalized and sent in our taxes on 4/17/23. A little over six weeks later, I decided to check the status of the refund. I was surprised when the site prompted me to “finalize and sign your return,” as if I had not sent in my taxes at all. I was very confused and found it impossible to get someone on the phone to explain. I hope I am not charged exorbitant late fees. I did wait until the last minute to file, but I shouldn’t be punished for that. Turbo Tax has been AMAZING every year before, so I hope they work with us to correct this glitch.
Date published: 2023-06-06
Rated 2 out of 5 by PapaTroy from Reasonable Product... but almost ZERO support Unfortunately, because TurboTax Business is a stand-alone Windows app, the TurboTax support folks know almost NOTHING about it, and were typically NO help. Each time I called in, they went through their standard script, "Let me share your screen..." which doesn't work with the stand-alone app, only the web-based personal software. Although I *finally* was able to finish and submit my taxes (after waiting a week for TurboTax business to fix a bug in their software) I seriously doubt I'll ever use this product again.
Date published: 2023-06-06
Rated 5 out of 5 by Jojo2se from Turbo tax is great Quick file was great and stress free I highly recommend this
Date published: 2023-06-06
Rated 5 out of 5 by Kurt250482 from Great Great. Easy and fast to use. Definitely recommended.
Date published: 2023-06-06
Rated 5 out of 5 by Mizz Jackson from Love me some Turbo Tax!!!! Been using TT for years. Love y'all! So easy to navigate, never had an issue.
Date published: 2023-06-06
Rated 5 out of 5 by TCDJR from TurboTax is great Love TurboTax, been using it for years for both personal and business taxes
Date published: 2023-06-06
Rated 3 out of 5 by SwaggrealStupid82 from Thanks Everything was good just ran into a few problems I figured it out thou
All TurboTax® Offerings Reviews - Page 327
Date published: 2023-06-06