TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Charging for state tax where there isn’t Fl doesn’t have state tax so why did I pay 59 to send nothing
Date published: 2023-04-14
Rated 4 out of 5 by from It's good but expensive It gets the job done but too expensive. I have been using it for the last several years.
Date published: 2023-04-14
Rated 3 out of 5 by from 1041 TT needs to automate the 1041 more for trusts, estates, etc. Too many forms to outsource especially state tax forms. Need more simplicity.
Date published: 2023-04-14
Rated 5 out of 5 by from Quick and Easy Every Year! I have a simple return with very little information changes from year to year so TurboTax is a very easy application for me to use. It's quick and easy every year!
Date published: 2023-04-14
Rated 5 out of 5 by from easy easy and accurate, quick. easy to go back and make correction
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax help me do esear job on my tax returns. I wish to meet a softer helper to guided me some miner problem of my mistect from the first time. I't ok.
Date published: 2023-04-14
Rated 4 out of 5 by from TURBO TAX IS GOOD IT IS EASY TO USE. THE GUIDANCE IS EASY TO FOLLOW.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax Home & Business Very customer friendly and tax knowledge support is always available.
Date published: 2023-04-14
Rated 2 out of 5 by from Good Product, Sleezy Payment Scheme The system works well, but beware of all the upselling and hidden fees. I'm glad I realized just before submitting that they were about to charge me $39 to pay for their services directly from my return (not advertised when I selected that option). I've come to find that their "free" filing services are rarely free and they always try to get you to pay for even more services than you need.
Date published: 2023-04-14
Rated 1 out of 5 by from Free is not free Accidentally started live, had to re-file and start over in the free version. Which ended up costing me about $160.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3139
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Charging for state tax where there isn’t Fl doesn’t have state tax so why did I pay 59 to send nothing
Date published: 2023-04-14
Rated 4 out of 5 by from It's good but expensive It gets the job done but too expensive. I have been using it for the last several years.
Date published: 2023-04-14
Rated 3 out of 5 by from 1041 TT needs to automate the 1041 more for trusts, estates, etc. Too many forms to outsource especially state tax forms. Need more simplicity.
Date published: 2023-04-14
Rated 5 out of 5 by from Quick and Easy Every Year! I have a simple return with very little information changes from year to year so TurboTax is a very easy application for me to use. It's quick and easy every year!
Date published: 2023-04-14
Rated 5 out of 5 by from easy easy and accurate, quick. easy to go back and make correction
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax help me do esear job on my tax returns. I wish to meet a softer helper to guided me some miner problem of my mistect from the first time. I't ok.
Date published: 2023-04-14
Rated 4 out of 5 by from TURBO TAX IS GOOD IT IS EASY TO USE. THE GUIDANCE IS EASY TO FOLLOW.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax Home & Business Very customer friendly and tax knowledge support is always available.
Date published: 2023-04-14
Rated 2 out of 5 by from Good Product, Sleezy Payment Scheme The system works well, but beware of all the upselling and hidden fees. I'm glad I realized just before submitting that they were about to charge me $39 to pay for their services directly from my return (not advertised when I selected that option). I've come to find that their "free" filing services are rarely free and they always try to get you to pay for even more services than you need.
Date published: 2023-04-14
Rated 1 out of 5 by from Free is not free Accidentally started live, had to re-file and start over in the free version. Which ended up costing me about $160.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3139