TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is great! Easy to use. Good questions/answers. Good follow up.
Date published: 2023-04-12
Rated 4 out of 5 by from Very Helpful with only a FEW GLITCHES Was simple to follow and thorough. But, frequently did some spinning and had problems completing a task. Backed up, and then was able to go forward. So, finished without too much delay.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is sooooo easy Very simple step-by-step process I don't see how it could be any simpler
Date published: 2023-04-12
Rated 4 out of 5 by from 2022 tax good to use.....helpful to use....works for me.....
Date published: 2023-04-12
Rated 5 out of 5 by from easy as pie it was easy to use. first time self filing my taxes
Date published: 2023-04-12
Rated 5 out of 5 by from Relatively Easy to Use I own a small business and my spouse has disability insurance and SSI income, plus we have bought and sold stocks, various retirement accounts, and a larger than average number of children. This makes for a very complicated return with a lot of worksheets, schedules, and attachments not common on most returns. With Turbotax I feel confident in filing an accurate return myself without hiring an expensive CPA.
Date published: 2023-04-12
Rated 3 out of 5 by from Turbo Tax Evolution This product gets more expensive every year yet the features are nearly the same year over year. The upsell pressure is unwanted and leaves the customer with less surety that their taxes are done correctly or they are missing out on some tax benefits.
Date published: 2023-04-12
Rated 5 out of 5 by from Leonard was great Leonard was helpful and responsive. Would recommend.
Date published: 2023-04-12
Rated 5 out of 5 by from Excellent Amazingly simple, great online chat support. Very smooth experience.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy to use Easy to use, quick, and painless. My return didn't have any complicated things, but Turbo Tax was still very helpful walking through possible issues. I would not be able to do it all on my own. And with Turbo Tax I didn't need to meet with an actual tax expert, everything is done online.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3126
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great! Easy to use. Good questions/answers. Good follow up.
Date published: 2023-04-12
Rated 4 out of 5 by from Very Helpful with only a FEW GLITCHES Was simple to follow and thorough. But, frequently did some spinning and had problems completing a task. Backed up, and then was able to go forward. So, finished without too much delay.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is sooooo easy Very simple step-by-step process I don't see how it could be any simpler
Date published: 2023-04-12
Rated 4 out of 5 by from 2022 tax good to use.....helpful to use....works for me.....
Date published: 2023-04-12
Rated 5 out of 5 by from easy as pie it was easy to use. first time self filing my taxes
Date published: 2023-04-12
Rated 5 out of 5 by from Relatively Easy to Use I own a small business and my spouse has disability insurance and SSI income, plus we have bought and sold stocks, various retirement accounts, and a larger than average number of children. This makes for a very complicated return with a lot of worksheets, schedules, and attachments not common on most returns. With Turbotax I feel confident in filing an accurate return myself without hiring an expensive CPA.
Date published: 2023-04-12
Rated 3 out of 5 by from Turbo Tax Evolution This product gets more expensive every year yet the features are nearly the same year over year. The upsell pressure is unwanted and leaves the customer with less surety that their taxes are done correctly or they are missing out on some tax benefits.
Date published: 2023-04-12
Rated 5 out of 5 by from Leonard was great Leonard was helpful and responsive. Would recommend.
Date published: 2023-04-12
Rated 5 out of 5 by from Excellent Amazingly simple, great online chat support. Very smooth experience.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy to use Easy to use, quick, and painless. My return didn't have any complicated things, but Turbo Tax was still very helpful walking through possible issues. I would not be able to do it all on my own. And with Turbo Tax I didn't need to meet with an actual tax expert, everything is done online.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3126