TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MoeShake from
TurboTax is GREAT
Made it very self-explanatory, much better than the other services. It is more expensive, but you pay for what you get. Will definitely use next year
Date published: 2023-04-12
Rated 2 out of 5 by
Frustrated in Idaho from
Needs some work
Turbo tax needs to be more user friendly. It needs a quick link on the main screen to print or download and save the return. The only place I can find to print is when I actually file it. and when I look for help on printing it, it sends me to the website where I cannot find any helpful information. I also unsuccessfully tried to print an old return from a prior year prepared on turbo tax to no avail. Additionally, I can't log into my Intuit account and it doesn't provide any helpful information on how to do that. I tried to change my password and it wouldn't take it. There is no place to chat with an actual person, either.
Date published: 2023-04-12
Rated 2 out of 5 by
Caseys Mom FL from
New and Improved isn't always improved
Turbo Tax used to be easy and pretty straightforward; but it's not just Turbo Tax- ever since the pandemic, new people have been hired by banks and credit card companies in IT and the results are new forms that are more convoluted and harder to navigate (but they LOOK pretty). And nobody seems to edit them. Example: In one of your Side Bar explanations 'then' was used instead of 'than'.
Date published: 2023-04-12
Rated 1 out of 5 by
disappointed2022again from
I am done with turbotax
I being retired have a simple tax agenda ...1 annuity thats it . The total cost of your product with additional services is half my refund . I have lost all confidence in not only my useless government, but how turbotax increases fees by only giving me one path to choose then an additional premium is required in order to complete my taxes
Date published: 2023-04-12
Rated 5 out of 5 by
PaulaTim2023 from
Turbo Tax is Quick & Easy
Quick, Easy, Thorough, I will continue to use it in the future
Date published: 2023-04-12
Rated 4 out of 5 by
Hankarooski from
easy to use and confusing at times
It was a step by step program and easy to use. The problem was I am not familiar with stocks div or int. this casued me some greif but turbo Tax over all did help me find the information. Last no fault of turbo tax but Filing was a pain in the butt
Date published: 2023-04-12
Rated 5 out of 5 by
Justin11234 from
Customer Support was awesome!
I had an issue with my 2008 Home buyers credit not working and their customer support was able to get me sorted out.
Date published: 2023-04-12
Rated 4 out of 5 by
Btjcharles from
Awesome but getting a bit expensive
It is helpful and been using for years but the cost is getting rather high for normal to low income people.
Date published: 2023-04-12
Rated 5 out of 5 by
Mainegirl1991 from
Quick and easy
It took me less than an hour to complete the process. The software is great at walking you through everything.
Date published: 2023-04-12
Rated 5 out of 5 by
why am i entering this from
Easy to Use
Super easy and intuitive. great product -- no other info needed
All TurboTax® Offerings Reviews - Page 3111
Date published: 2023-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MoeShake from
TurboTax is GREAT
Made it very self-explanatory, much better than the other services. It is more expensive, but you pay for what you get. Will definitely use next year
Date published: 2023-04-12
Rated 2 out of 5 by
Frustrated in Idaho from
Needs some work
Turbo tax needs to be more user friendly. It needs a quick link on the main screen to print or download and save the return. The only place I can find to print is when I actually file it. and when I look for help on printing it, it sends me to the website where I cannot find any helpful information. I also unsuccessfully tried to print an old return from a prior year prepared on turbo tax to no avail. Additionally, I can't log into my Intuit account and it doesn't provide any helpful information on how to do that. I tried to change my password and it wouldn't take it. There is no place to chat with an actual person, either.
Date published: 2023-04-12
Rated 2 out of 5 by
Caseys Mom FL from
New and Improved isn't always improved
Turbo Tax used to be easy and pretty straightforward; but it's not just Turbo Tax- ever since the pandemic, new people have been hired by banks and credit card companies in IT and the results are new forms that are more convoluted and harder to navigate (but they LOOK pretty). And nobody seems to edit them. Example: In one of your Side Bar explanations 'then' was used instead of 'than'.
Date published: 2023-04-12
Rated 1 out of 5 by
disappointed2022again from
I am done with turbotax
I being retired have a simple tax agenda ...1 annuity thats it . The total cost of your product with additional services is half my refund . I have lost all confidence in not only my useless government, but how turbotax increases fees by only giving me one path to choose then an additional premium is required in order to complete my taxes
Date published: 2023-04-12
Rated 5 out of 5 by
PaulaTim2023 from
Turbo Tax is Quick & Easy
Quick, Easy, Thorough, I will continue to use it in the future
Date published: 2023-04-12
Rated 4 out of 5 by
Hankarooski from
easy to use and confusing at times
It was a step by step program and easy to use. The problem was I am not familiar with stocks div or int. this casued me some greif but turbo Tax over all did help me find the information. Last no fault of turbo tax but Filing was a pain in the butt
Date published: 2023-04-12
Rated 5 out of 5 by
Justin11234 from
Customer Support was awesome!
I had an issue with my 2008 Home buyers credit not working and their customer support was able to get me sorted out.
Date published: 2023-04-12
Rated 4 out of 5 by
Btjcharles from
Awesome but getting a bit expensive
It is helpful and been using for years but the cost is getting rather high for normal to low income people.
Date published: 2023-04-12
Rated 5 out of 5 by
Mainegirl1991 from
Quick and easy
It took me less than an hour to complete the process. The software is great at walking you through everything.
Date published: 2023-04-12
Rated 5 out of 5 by
why am i entering this from
Easy to Use
Super easy and intuitive. great product -- no other info needed
All TurboTax® Offerings Reviews - Page 3111
Date published: 2023-04-12