TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Boss Lady 23 from
I like Turbo Tax overall
It could explain things a little deeper, more details.
Date published: 2023-04-13
Rated 3 out of 5 by
John Vahl from
Why Do I have to pay to e-file my state return?
I live in California, which is allowing FREE e-file. But if I PAY for TurboTax, I have to pay $24.99 to e-file my state return. This needs to be corrected, or you will be loosing another customer!!!
Date published: 2023-04-13
Rated 5 out of 5 by
YoYo125 from
Turbo Tax is wonderful
Enjoy working with Turbo Tax. Even though doing taxes is nerve-wracking, working on Turbo tax make it bearable.
Date published: 2023-04-13
Rated 5 out of 5 by
kandaces from
love turbo tax user friendly
Turbo tax is user friendly and makes filing a breeze.
Date published: 2023-04-13
Rated 5 out of 5 by
Bassham from
Turbo tax
Thank you for being very patient with me ! I forgot his name !
Date published: 2023-04-13
Rated 1 out of 5 by
RAFAEL u from
DIFFERENT RESULT FROM WHEN I DID IT ON LINE
It was impossible to replicate the same numbers from when I free-filed my 2020 return using Turbo Tax on line, and I entered exactly the same information. 100% accuracy is guaranteed bu Turbotax for both. How can that be?
Date published: 2023-04-13
Rated 1 out of 5 by
Not Interested in Max from
Upsells throughout are annoying
Enough with the upsells! I am not interested in Max and I have indicated that many times, so adding extra clicks to this process.
Date published: 2023-04-13
Rated 5 out of 5 by
Mr Poopy Butt from
Super easy to use- I am an attorney please hire me
really easy to use and I like how you guys used informal language. I am actually a licensed attorney looking for a new job. If you have any openings in your in-house department, please send me an email, as I'd love to apply.
Date published: 2023-04-13
Rated 2 out of 5 by
Tank Tyler from
Turbo Tax is decent
Turbo Tax is fairly quick, but all the hidden fees that they add at the end and surprise you with after taking time to put in all your information is very annoying!
Date published: 2023-04-13
Rated 5 out of 5 by
Ducky45 from
TurboTax is simple and easy to use.
My taxes are very simple, but it is still so comforting to know that folks who know what they are doing are helping me along the way. Even though all I use is the automated process, it is still excellent. Directions are clear, they have you double and triple check things to make sure there are no mistakes, and all the math is handled for you. I love it!
All TurboTax® Offerings Reviews - Page 3055
Date published: 2023-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Boss Lady 23 from
I like Turbo Tax overall
It could explain things a little deeper, more details.
Date published: 2023-04-13
Rated 3 out of 5 by
John Vahl from
Why Do I have to pay to e-file my state return?
I live in California, which is allowing FREE e-file. But if I PAY for TurboTax, I have to pay $24.99 to e-file my state return. This needs to be corrected, or you will be loosing another customer!!!
Date published: 2023-04-13
Rated 5 out of 5 by
YoYo125 from
Turbo Tax is wonderful
Enjoy working with Turbo Tax. Even though doing taxes is nerve-wracking, working on Turbo tax make it bearable.
Date published: 2023-04-13
Rated 5 out of 5 by
kandaces from
love turbo tax user friendly
Turbo tax is user friendly and makes filing a breeze.
Date published: 2023-04-13
Rated 5 out of 5 by
Bassham from
Turbo tax
Thank you for being very patient with me ! I forgot his name !
Date published: 2023-04-13
Rated 1 out of 5 by
RAFAEL u from
DIFFERENT RESULT FROM WHEN I DID IT ON LINE
It was impossible to replicate the same numbers from when I free-filed my 2020 return using Turbo Tax on line, and I entered exactly the same information. 100% accuracy is guaranteed bu Turbotax for both. How can that be?
Date published: 2023-04-13
Rated 1 out of 5 by
Not Interested in Max from
Upsells throughout are annoying
Enough with the upsells! I am not interested in Max and I have indicated that many times, so adding extra clicks to this process.
Date published: 2023-04-13
Rated 5 out of 5 by
Mr Poopy Butt from
Super easy to use- I am an attorney please hire me
really easy to use and I like how you guys used informal language. I am actually a licensed attorney looking for a new job. If you have any openings in your in-house department, please send me an email, as I'd love to apply.
Date published: 2023-04-13
Rated 2 out of 5 by
Tank Tyler from
Turbo Tax is decent
Turbo Tax is fairly quick, but all the hidden fees that they add at the end and surprise you with after taking time to put in all your information is very annoying!
Date published: 2023-04-13
Rated 5 out of 5 by
Ducky45 from
TurboTax is simple and easy to use.
My taxes are very simple, but it is still so comforting to know that folks who know what they are doing are helping me along the way. Even though all I use is the automated process, it is still excellent. Directions are clear, they have you double and triple check things to make sure there are no mistakes, and all the math is handled for you. I love it!
All TurboTax® Offerings Reviews - Page 3055
Date published: 2023-04-13