TURBOTAX LIVE CUSTOMER REVIEWS
TurboTax Live Reviews
TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
null from
Awesome
Luis is very good at what He does. He knows what He is doing and has great communication skills and has great qualities as a human being. He made explained everything and made Me feel comfortable. He is the most knowledgeable C.P.A. I have talked with. He put all competition in the rear view mirror. I told Him if He ran for President? I would vote for Him
Date published: 2022-05-07
Rated 2 out of 5 by
DavidDP3 from
Turbo Tax needs to improve internal communication
My case was transfered between 3 agents. The first agent canceled my case and communicated no reason to me. When I called in after seeing a message that my case was canceled, no service agent could explain why. So I had to reopen my case and had a new agent. For the second agent I had to wait about 2 weeks before she started my case. A few days in she transfered my case to the 3rd agent. The third agent, John, was fantastic. He helped me the whole way through. Overall I thought this would be 10x easier than doing taxes on my own, but it really wasn't. I think next time I will go to a regular accountant to do my taxes.
Date published: 2022-05-07
Rated 5 out of 5 by
Gary 19421961 from
Turbro tax was great
Great job professional did a fantastic job doing my taxes
Date published: 2022-05-07
Rated 5 out of 5 by
Ten12 from
Turbo Tax - The Best
I have been using Turbo Tax for the past 5 years and it's the best
Date published: 2022-05-07
Rated 1 out of 5 by
Kattie123456 from
I selected FREE!! They charged me $147
I'm upset. I selected FREE!! Then was charged $147.
Date published: 2022-05-07
Rated 5 out of 5 by
Seahag22 from
Thank U very much
All went well, support folks were professional and considerate.
Date published: 2022-05-07
Rated 5 out of 5 by
fstone23 from
OUTSTANDING WEBSITE
FILING WAS SO EASY. QUESTION WERE EASY TO UNDERSTAND. LOVE HOW EFFORTLESS THIS WAS. WILL DEFINATELY USE AGAIN. THANKS
Date published: 2022-05-07
Rated 4 out of 5 by
Syd712 from
Pretty easy to fill up out
Pretty long process but easy to understand. Overall anyone can do it!
Date published: 2022-05-07
Rated 5 out of 5 by
cfm4b from
Chris N was great
Chris, my tax preparer, was amazing, responsive and informative. Great guy and great experience overall
Date published: 2022-05-06
Rated 4 out of 5 by
Chris200000 from
I got a return
I failed on Crypto tax procedures and needed professional help wit that
All TurboTax® Offerings Reviews - Page 293
Date published: 2022-05-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
null from
Awesome
Luis is very good at what He does. He knows what He is doing and has great communication skills and has great qualities as a human being. He made explained everything and made Me feel comfortable. He is the most knowledgeable C.P.A. I have talked with. He put all competition in the rear view mirror. I told Him if He ran for President? I would vote for Him
Date published: 2022-05-07
Rated 2 out of 5 by
DavidDP3 from
Turbo Tax needs to improve internal communication
My case was transfered between 3 agents. The first agent canceled my case and communicated no reason to me. When I called in after seeing a message that my case was canceled, no service agent could explain why. So I had to reopen my case and had a new agent. For the second agent I had to wait about 2 weeks before she started my case. A few days in she transfered my case to the 3rd agent. The third agent, John, was fantastic. He helped me the whole way through. Overall I thought this would be 10x easier than doing taxes on my own, but it really wasn't. I think next time I will go to a regular accountant to do my taxes.
Date published: 2022-05-07
Rated 5 out of 5 by
Gary 19421961 from
Turbro tax was great
Great job professional did a fantastic job doing my taxes
Date published: 2022-05-07
Rated 5 out of 5 by
Ten12 from
Turbo Tax - The Best
I have been using Turbo Tax for the past 5 years and it's the best
Date published: 2022-05-07
Rated 1 out of 5 by
Kattie123456 from
I selected FREE!! They charged me $147
I'm upset. I selected FREE!! Then was charged $147.
Date published: 2022-05-07
Rated 5 out of 5 by
Seahag22 from
Thank U very much
All went well, support folks were professional and considerate.
Date published: 2022-05-07
Rated 5 out of 5 by
fstone23 from
OUTSTANDING WEBSITE
FILING WAS SO EASY. QUESTION WERE EASY TO UNDERSTAND. LOVE HOW EFFORTLESS THIS WAS. WILL DEFINATELY USE AGAIN. THANKS
Date published: 2022-05-07
Rated 4 out of 5 by
Syd712 from
Pretty easy to fill up out
Pretty long process but easy to understand. Overall anyone can do it!
Date published: 2022-05-07
Rated 5 out of 5 by
cfm4b from
Chris N was great
Chris, my tax preparer, was amazing, responsive and informative. Great guy and great experience overall
Date published: 2022-05-06
Rated 4 out of 5 by
Chris200000 from
I got a return
I failed on Crypto tax procedures and needed professional help wit that
All TurboTax® Offerings Reviews - Page 293
Date published: 2022-05-06