TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Cmscotty from
Turbo tax is Awesome!!
I loved the way the program guides you through each category. The program helps you triple check your return and makes filing your taxes a breeze!
Date published: 2023-04-13
Rated 3 out of 5 by
KareFree from
Not like it used to be
Seems to be errors in the app this year. There are places where no appropriate response option was available for what I needed to do. The explanation and calculation for a Social Security previous year lump sum were obscure and impossible to tell if I was entering the correct info. Fees are hidden until you're in so deep you don't want to back out. For example, the app prepares your state return for FREE but charges you $50 something to FILE. Then there's an additional $39 fee for using the bank that processes your refund. Should be stated up front what your charges are likely to be.
Date published: 2023-04-13
Rated 1 out of 5 by
Nerak U from
POOR EXPLANATIONS OF INSTRUCTIONS FOR AMENDED TAX
RETURN...i have been running ROUND IN CIRCLES TRYING TO FIGURE OUT WHY MY TAX RETURN KEPT BOUNCING...just now finding out the instructions from a random forum I found off of google....IN THE FUTURE PLEASE BE CLEARER WITH WHAT STEPPS NEED TO BE TAKEN TO FILE AN AENDED TAX RETURN...I CANT E-FILE, IT HAS TO BE SENT IN THE MAIL
Date published: 2023-04-13
Rated 5 out of 5 by
Anic16 from
Great
Very easy to use. Friendly service. All my questions were answered.
Date published: 2023-04-13
Rated 2 out of 5 by
OhioDT from
Turbo tax had many unending loops this year
I started filling out my taxes early. Unlike previous years Turbo tax did not walk me step by step through my income and expenses but instead skipped over whole areas of my taxes to the end saying I was done. But when I asked it to check, it went into endless loops without helping me to figure out what to fix. It was a disappointment compared to other years. In addition, I had to log out one more than one occasion and log back in so that it would take my changes.
Date published: 2023-04-13
Rated 5 out of 5 by
Lexy420 from
Love turbo tax
It’s good and a very god company jdjssnsbbsnsnammm
Date published: 2023-04-13
Rated 5 out of 5 by
Mia Mamma from
I use U every year can't be happier
It was a bit tuff to review new phone always happy with your system
Date published: 2023-04-13
Rated 5 out of 5 by
keng t from
love it
I'm no expert but they do help me a lot with our taxes
Date published: 2023-04-13
Rated 2 out of 5 by
Pftbowist2809 from
10x more to file than Return
TurboTax raked me over the coals. I like the peace of mind that the taxes are done, but that’s the extent of the good I can report.
Date published: 2023-04-13
Rated 5 out of 5 by
AMae25 from
Easy to use
Turbo tax makes finding definitions and explanations user friendly, removing much of the stress of filing taxes
All TurboTax® Offerings Reviews - Page 2854
Date published: 2023-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Cmscotty from
Turbo tax is Awesome!!
I loved the way the program guides you through each category. The program helps you triple check your return and makes filing your taxes a breeze!
Date published: 2023-04-13
Rated 3 out of 5 by
KareFree from
Not like it used to be
Seems to be errors in the app this year. There are places where no appropriate response option was available for what I needed to do. The explanation and calculation for a Social Security previous year lump sum were obscure and impossible to tell if I was entering the correct info. Fees are hidden until you're in so deep you don't want to back out. For example, the app prepares your state return for FREE but charges you $50 something to FILE. Then there's an additional $39 fee for using the bank that processes your refund. Should be stated up front what your charges are likely to be.
Date published: 2023-04-13
Rated 1 out of 5 by
Nerak U from
POOR EXPLANATIONS OF INSTRUCTIONS FOR AMENDED TAX
RETURN...i have been running ROUND IN CIRCLES TRYING TO FIGURE OUT WHY MY TAX RETURN KEPT BOUNCING...just now finding out the instructions from a random forum I found off of google....IN THE FUTURE PLEASE BE CLEARER WITH WHAT STEPPS NEED TO BE TAKEN TO FILE AN AENDED TAX RETURN...I CANT E-FILE, IT HAS TO BE SENT IN THE MAIL
Date published: 2023-04-13
Rated 5 out of 5 by
Anic16 from
Great
Very easy to use. Friendly service. All my questions were answered.
Date published: 2023-04-13
Rated 2 out of 5 by
OhioDT from
Turbo tax had many unending loops this year
I started filling out my taxes early. Unlike previous years Turbo tax did not walk me step by step through my income and expenses but instead skipped over whole areas of my taxes to the end saying I was done. But when I asked it to check, it went into endless loops without helping me to figure out what to fix. It was a disappointment compared to other years. In addition, I had to log out one more than one occasion and log back in so that it would take my changes.
Date published: 2023-04-13
Rated 5 out of 5 by
Lexy420 from
Love turbo tax
It’s good and a very god company jdjssnsbbsnsnammm
Date published: 2023-04-13
Rated 5 out of 5 by
Mia Mamma from
I use U every year can't be happier
It was a bit tuff to review new phone always happy with your system
Date published: 2023-04-13
Rated 5 out of 5 by
keng t from
love it
I'm no expert but they do help me a lot with our taxes
Date published: 2023-04-13
Rated 2 out of 5 by
Pftbowist2809 from
10x more to file than Return
TurboTax raked me over the coals. I like the peace of mind that the taxes are done, but that’s the extent of the good I can report.
Date published: 2023-04-13
Rated 5 out of 5 by
AMae25 from
Easy to use
Turbo tax makes finding definitions and explanations user friendly, removing much of the stress of filing taxes
All TurboTax® Offerings Reviews - Page 2854
Date published: 2023-04-13