TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Tammy111 from
Quick and Easy
Turbo Tax was quick and easy. An uncomplicated return in under 40 minutes.
Date published: 2023-04-14
Rated 5 out of 5 by
Vivian 55 from
Turbo Tax is Awesome
I have been using Turbo Tax for years now, mostly using the CD. This time, it was different. I had to download the software, not allowing for the transport of my previous year's Turbo Tax year. But no worries. I was able to follow all the instructions and all my questions were answered. All went well. Would definitely be using this system again next year.
Date published: 2023-04-14
Rated 5 out of 5 by
Cristy Love from
Love Turbo Tax
I love that you download a lot of the forms and guide all the way to the end
Date published: 2023-04-14
Rated 5 out of 5 by
baarks from
Been using for over 5 years will keep doing so
The features for handling crypto and independent contract taxes were simple and easy to use. The live help really made filing very clear. The entire process made filing easy and understandable
Date published: 2023-04-14
Rated 5 out of 5 by
Josh1111111133355667788 from
Stephanie and turbo race was great
Great …………………………………………………………………………………………………………………!!!!
Date published: 2023-04-14
Rated 5 out of 5 by
Jimmy Mac 50 from
It was easy to do on TurboTax.
It was easier to use because last years was saved at TurboTax and I was able to see the differences between the years and was able to add charities I had forgotten about this year that I had contributed to this year.
Date published: 2023-04-14
Rated 3 out of 5 by
Friggen James from
Meh
Expensive for what we get. We did ask a tax question and got a response but never got an email copy of the transcript so we will trust what was said but no way to back it up.
Date published: 2023-04-14
Rated 5 out of 5 by
coley234456 from
Turbo Tax is a lifesaver!
Very Helpful! Makes the task of doing taxes much more helpful
Date published: 2023-04-14
Rated 4 out of 5 by
Vikma from
Frustrated but got thru with help of a tech
Everything was going well til the end when it told me I had "FIX" something but would not leet me fix it. I couldnt figure it out UGH !! So finally called and Carlos called me back walked me thru and got it fixed. But it was very frustrating. Now I know next time use the Tools!
Date published: 2023-04-14
Rated 2 out of 5 by
sfreshman from
using turbotax
Wasn't very helpful online or on phone. Agent training was uneven.
All TurboTax® Offerings Reviews - Page 2843
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Tammy111 from
Quick and Easy
Turbo Tax was quick and easy. An uncomplicated return in under 40 minutes.
Date published: 2023-04-14
Rated 5 out of 5 by
Vivian 55 from
Turbo Tax is Awesome
I have been using Turbo Tax for years now, mostly using the CD. This time, it was different. I had to download the software, not allowing for the transport of my previous year's Turbo Tax year. But no worries. I was able to follow all the instructions and all my questions were answered. All went well. Would definitely be using this system again next year.
Date published: 2023-04-14
Rated 5 out of 5 by
Cristy Love from
Love Turbo Tax
I love that you download a lot of the forms and guide all the way to the end
Date published: 2023-04-14
Rated 5 out of 5 by
baarks from
Been using for over 5 years will keep doing so
The features for handling crypto and independent contract taxes were simple and easy to use. The live help really made filing very clear. The entire process made filing easy and understandable
Date published: 2023-04-14
Rated 5 out of 5 by
Josh1111111133355667788 from
Stephanie and turbo race was great
Great …………………………………………………………………………………………………………………!!!!
Date published: 2023-04-14
Rated 5 out of 5 by
Jimmy Mac 50 from
It was easy to do on TurboTax.
It was easier to use because last years was saved at TurboTax and I was able to see the differences between the years and was able to add charities I had forgotten about this year that I had contributed to this year.
Date published: 2023-04-14
Rated 3 out of 5 by
Friggen James from
Meh
Expensive for what we get. We did ask a tax question and got a response but never got an email copy of the transcript so we will trust what was said but no way to back it up.
Date published: 2023-04-14
Rated 5 out of 5 by
coley234456 from
Turbo Tax is a lifesaver!
Very Helpful! Makes the task of doing taxes much more helpful
Date published: 2023-04-14
Rated 4 out of 5 by
Vikma from
Frustrated but got thru with help of a tech
Everything was going well til the end when it told me I had "FIX" something but would not leet me fix it. I couldnt figure it out UGH !! So finally called and Carlos called me back walked me thru and got it fixed. But it was very frustrating. Now I know next time use the Tools!
Date published: 2023-04-14
Rated 2 out of 5 by
sfreshman from
using turbotax
Wasn't very helpful online or on phone. Agent training was uneven.
All TurboTax® Offerings Reviews - Page 2843
Date published: 2023-04-14