TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Love it Super easy and they did everything for me! Loved it!
Date published: 2023-04-22
Rated 4 out of 5 by from Had problem Tax refund was rejected Had to call many times to get help to fix the problem.
Date published: 2023-04-22
Rated 1 out of 5 by from Need to find a better way They basically just do everything in there power to take as much of your return as they can
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo Tax is Awesome!!! Easy to follow - All forms are created for you! Money in the bank quickly!!!
Date published: 2023-04-22
Rated 5 out of 5 by from TurboTax is awesome Very seamless and easy to use. I liked the help screens that explained things so simply.
Date published: 2023-04-22
Rated 5 out of 5 by from Easy to use If you don't have all your paperwork together or don't know where to start, they help you along the way and inform you of what's needed to file. You're learning as you go.
Date published: 2023-04-22
Rated 4 out of 5 by from awesome it was ok will use it next year h n j k k k k m m n h
Date published: 2023-04-22
Rated 1 out of 5 by from Turbo Tax for 2022 I have been using "Home and Business" software for many years to file my taxes. This year after I had filed my taxes I went to print out the K-1's for my partner. Much to my surprise there were none and in their place was a Form C. For some reason Turbo Tax decided to take the multi-member LLCs out of Home and Business and transfer them to Turbo Tax Business without any notification to regular users. Needless to say this caused be a lot of trouble as I had to amend my return since I am a partner in an LLC and not a sole proprietor. After spending over 5 hours on the phone trying to resolve this problem, I was advised that I would have to use Turbo-tax business to in order to get a 1065,K-1, for my business and I would have to print and mail in this amendment. I will not be using Turbo Tax in the future. I is now to expensive and not as easy to file. I think this is a bad decision for Turbo-Tax.
Date published: 2023-04-22
Rated 5 out of 5 by from stress free filing Its nice to know that when I have a question, it seems like they have thought of everything. Answers are right in front of you. I have been using this product for over 10 years and it just gets easier and easier. Everyone seems to go to an in person thinking they cant do it. Its a great feeling of accomplishment and education on my part to know I did my own taxes.
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo Tax is Great! Great support from the tax expert I spoke with today. Turbo Tax is easy to use too!
Date published: 2023-04-22
All TurboTax® Offerings Reviews - Page 281
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love it Super easy and they did everything for me! Loved it!
Date published: 2023-04-22
Rated 4 out of 5 by from Had problem Tax refund was rejected Had to call many times to get help to fix the problem.
Date published: 2023-04-22
Rated 1 out of 5 by from Need to find a better way They basically just do everything in there power to take as much of your return as they can
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo Tax is Awesome!!! Easy to follow - All forms are created for you! Money in the bank quickly!!!
Date published: 2023-04-22
Rated 5 out of 5 by from TurboTax is awesome Very seamless and easy to use. I liked the help screens that explained things so simply.
Date published: 2023-04-22
Rated 5 out of 5 by from Easy to use If you don't have all your paperwork together or don't know where to start, they help you along the way and inform you of what's needed to file. You're learning as you go.
Date published: 2023-04-22
Rated 4 out of 5 by from awesome it was ok will use it next year h n j k k k k m m n h
Date published: 2023-04-22
Rated 1 out of 5 by from Turbo Tax for 2022 I have been using "Home and Business" software for many years to file my taxes. This year after I had filed my taxes I went to print out the K-1's for my partner. Much to my surprise there were none and in their place was a Form C. For some reason Turbo Tax decided to take the multi-member LLCs out of Home and Business and transfer them to Turbo Tax Business without any notification to regular users. Needless to say this caused be a lot of trouble as I had to amend my return since I am a partner in an LLC and not a sole proprietor. After spending over 5 hours on the phone trying to resolve this problem, I was advised that I would have to use Turbo-tax business to in order to get a 1065,K-1, for my business and I would have to print and mail in this amendment. I will not be using Turbo Tax in the future. I is now to expensive and not as easy to file. I think this is a bad decision for Turbo-Tax.
Date published: 2023-04-22
Rated 5 out of 5 by from stress free filing Its nice to know that when I have a question, it seems like they have thought of everything. Answers are right in front of you. I have been using this product for over 10 years and it just gets easier and easier. Everyone seems to go to an in person thinking they cant do it. Its a great feeling of accomplishment and education on my part to know I did my own taxes.
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo Tax is Great! Great support from the tax expert I spoke with today. Turbo Tax is easy to use too!
Date published: 2023-04-22
All TurboTax® Offerings Reviews - Page 281