TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Wonderful tool! We have used Turbo tax for years and I highly recommend it!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is easy and awesome Easy to follow, explains everything if you have a quesion
Date published: 2023-04-14
Rated 1 out of 5 by from Would not remove form that was not needed! My return kept being rejected because the system kept saying I needed form 1095-A. I did not have this form because I did not have insurance through the marketplace. I repeatedly followed the instructions to remove form 1095-A. I tried to resolve this for several days before giving up and printing my return to mail in.
Date published: 2023-04-14
Rated 5 out of 5 by from Great! It is fast, easy to use, if you get stuck it gives you more information, and the search feature was also helpful.
Date published: 2023-04-14
Rated 4 out of 5 by from Another Successful Year More focused this year and I like the new Rush feature
Date published: 2023-04-14
Rated 5 out of 5 by from I love Turbo Tax!!!! So easy to use!!! Love it so much!! Just do it, you won't regret it!!
Date published: 2023-04-14
Rated 4 out of 5 by from Items not in alphabetical order I found that the returns were not in alphabetical order therefore confusing to me. I did contact an expert and got an answer but I am not sure it was the correct one. I think that Turbo Tax, while helpful in filling out and filing my return, is a bit overpriced since I was doing all the work and all they had to do was have a computer person write the program.
Date published: 2023-04-14
Rated 3 out of 5 by from turbo tax has problems while in general I have been happy for the years that I have used turbo tax, in 2021 and 2022 it neglected to include my social security info despite my having had this info for all the years I have received SS. Resulted in large underpayment and penalty.
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome First time user. Easy and fast. Now we wait and see what happens.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax 2023 is very good Have good experience filling the details and the steps are intuitive to capture all the details required for Tax filing.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2739
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Wonderful tool! We have used Turbo tax for years and I highly recommend it!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is easy and awesome Easy to follow, explains everything if you have a quesion
Date published: 2023-04-14
Rated 1 out of 5 by from Would not remove form that was not needed! My return kept being rejected because the system kept saying I needed form 1095-A. I did not have this form because I did not have insurance through the marketplace. I repeatedly followed the instructions to remove form 1095-A. I tried to resolve this for several days before giving up and printing my return to mail in.
Date published: 2023-04-14
Rated 5 out of 5 by from Great! It is fast, easy to use, if you get stuck it gives you more information, and the search feature was also helpful.
Date published: 2023-04-14
Rated 4 out of 5 by from Another Successful Year More focused this year and I like the new Rush feature
Date published: 2023-04-14
Rated 5 out of 5 by from I love Turbo Tax!!!! So easy to use!!! Love it so much!! Just do it, you won't regret it!!
Date published: 2023-04-14
Rated 4 out of 5 by from Items not in alphabetical order I found that the returns were not in alphabetical order therefore confusing to me. I did contact an expert and got an answer but I am not sure it was the correct one. I think that Turbo Tax, while helpful in filling out and filing my return, is a bit overpriced since I was doing all the work and all they had to do was have a computer person write the program.
Date published: 2023-04-14
Rated 3 out of 5 by from turbo tax has problems while in general I have been happy for the years that I have used turbo tax, in 2021 and 2022 it neglected to include my social security info despite my having had this info for all the years I have received SS. Resulted in large underpayment and penalty.
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome First time user. Easy and fast. Now we wait and see what happens.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax 2023 is very good Have good experience filling the details and the steps are intuitive to capture all the details required for Tax filing.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2739