TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Awesome Excellent. Had used H&R Block Online in prior years and this year their service locked me out of my return and they were unable to resolve. I switched to turbotax and was done in under 30 minutes,
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax has been beneficial. I typically use TurboTax for my individual taxes but had to use the business Turbo Tax to complete the taxes for my dad's estate.
Date published: 2023-04-15
Rated 2 out of 5 by from Still easy but now forces you to upgrade I love TurboTax but it has gotten far too expensive.
Date published: 2023-04-15
Rated 2 out of 5 by from I feel deceived I liked it until I got to the page where there was a charge for filing my state returns. I DO NOT remember being asked if I wanted to mail them in because an additional fee of $59 would be added. I only was prepared to pay the $119. This truly saddened my experience, because I didn't see the total until after I entered my credit card information and hit continue. Your system showed me what I had already paid for. I would have selected to mail my state tax returns in!!
Date published: 2023-04-15
Rated 5 out of 5 by from Very easy to use with lots of info It only took an hour and a half, was easy to use and quite understandable. I will recommend it to family and friends
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax is easy! I like the simplicity of using Turbo Tax. Just wish they didn't raise the basic price every year. With inflation going up so much it would be nice if a company actually lowered their prices to help people out.
Date published: 2023-04-15
Rated 4 out of 5 by from Love TurboTax but the last minute costs suck Love turbotax, but I'd recommend noting the fees at the beginning of the process rather than at the end
Date published: 2023-04-15
Rated 3 out of 5 by from Just click and enter I like the questions and click the answer to get your answer.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is OK Fairly quick and easy after you enter all lthe Banking information
Date published: 2023-04-15
Rated 5 out of 5 by from made taxes easy to file Made this time of the year simple to understand and complete
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2722
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Excellent. Had used H&R Block Online in prior years and this year their service locked me out of my return and they were unable to resolve. I switched to turbotax and was done in under 30 minutes,
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax has been beneficial. I typically use TurboTax for my individual taxes but had to use the business Turbo Tax to complete the taxes for my dad's estate.
Date published: 2023-04-15
Rated 2 out of 5 by from Still easy but now forces you to upgrade I love TurboTax but it has gotten far too expensive.
Date published: 2023-04-15
Rated 2 out of 5 by from I feel deceived I liked it until I got to the page where there was a charge for filing my state returns. I DO NOT remember being asked if I wanted to mail them in because an additional fee of $59 would be added. I only was prepared to pay the $119. This truly saddened my experience, because I didn't see the total until after I entered my credit card information and hit continue. Your system showed me what I had already paid for. I would have selected to mail my state tax returns in!!
Date published: 2023-04-15
Rated 5 out of 5 by from Very easy to use with lots of info It only took an hour and a half, was easy to use and quite understandable. I will recommend it to family and friends
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax is easy! I like the simplicity of using Turbo Tax. Just wish they didn't raise the basic price every year. With inflation going up so much it would be nice if a company actually lowered their prices to help people out.
Date published: 2023-04-15
Rated 4 out of 5 by from Love TurboTax but the last minute costs suck Love turbotax, but I'd recommend noting the fees at the beginning of the process rather than at the end
Date published: 2023-04-15
Rated 3 out of 5 by from Just click and enter I like the questions and click the answer to get your answer.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is OK Fairly quick and easy after you enter all lthe Banking information
Date published: 2023-04-15
Rated 5 out of 5 by from made taxes easy to file Made this time of the year simple to understand and complete
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2722