TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Turbo Tax is Awful As an accountant, it could be lots better. During the whole process of answering questions, I was trying to see what was actually entered on the schedules and could not. Found out just before filing that all dividends and miscellaneous income was entered twice. Apparently, the link to my bank accounts and brokers were hit twice. Took forever to verify a 70-cent interest that was reported by TD Ameritrade. Have no idea why it was reported as it was less than a dollar, but had to verify 3 times or more that there was no CUSPID #. Took days of getting excel spreadsheets together to get information in that was on the 1099 but apparently not in the proper format to be uploaded by Turbo Tax. Have no choice. Have used Turbo Tax for years, but the online version is terrible.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Turbo tax is fantastic and so much easier to utilize versus other similar competitors. Will highly recommend to friends and family!
Date published: 2023-04-14
Rated 5 out of 5 by from Great and easy I had to call tax expert and it was a breeze. Would use again.
Date published: 2023-04-14
Rated 5 out of 5 by from Always a relief to use for such a stressful job. consistently efficient, informative and easy to use. especially doing multiple drafts of returns when one is uncertain how it unusual events have occurred and you are not sure how it impacts ones return.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is awesome, easy to use I get refund and the most out of this Tax program.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax is OK Because we have a small business, Turbo Tax is worth the time and money. Other wise, because we take the Standard Deduction, we would do the taxes on our own.
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome Excellent on-line support from Turbo-Tax lady-expert, friendly Ms. Jas (last name not provided).
Date published: 2023-04-14
Rated 5 out of 5 by from excellent using TURBO TAX for the 6th year in a row. Gets easier each year.
Date published: 2023-04-14
Rated 3 out of 5 by from Kept Logging Out Everything went well but for some reason it logged me out about every 10-15mins.
Date published: 2023-04-14
Rated 5 out of 5 by from Wonderful!!! Alleviated anxiety/stress associated with filing taxes before expiration date.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2703
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax is Awful As an accountant, it could be lots better. During the whole process of answering questions, I was trying to see what was actually entered on the schedules and could not. Found out just before filing that all dividends and miscellaneous income was entered twice. Apparently, the link to my bank accounts and brokers were hit twice. Took forever to verify a 70-cent interest that was reported by TD Ameritrade. Have no idea why it was reported as it was less than a dollar, but had to verify 3 times or more that there was no CUSPID #. Took days of getting excel spreadsheets together to get information in that was on the 1099 but apparently not in the proper format to be uploaded by Turbo Tax. Have no choice. Have used Turbo Tax for years, but the online version is terrible.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Turbo tax is fantastic and so much easier to utilize versus other similar competitors. Will highly recommend to friends and family!
Date published: 2023-04-14
Rated 5 out of 5 by from Great and easy I had to call tax expert and it was a breeze. Would use again.
Date published: 2023-04-14
Rated 5 out of 5 by from Always a relief to use for such a stressful job. consistently efficient, informative and easy to use. especially doing multiple drafts of returns when one is uncertain how it unusual events have occurred and you are not sure how it impacts ones return.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is awesome, easy to use I get refund and the most out of this Tax program.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax is OK Because we have a small business, Turbo Tax is worth the time and money. Other wise, because we take the Standard Deduction, we would do the taxes on our own.
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome Excellent on-line support from Turbo-Tax lady-expert, friendly Ms. Jas (last name not provided).
Date published: 2023-04-14
Rated 5 out of 5 by from excellent using TURBO TAX for the 6th year in a row. Gets easier each year.
Date published: 2023-04-14
Rated 3 out of 5 by from Kept Logging Out Everything went well but for some reason it logged me out about every 10-15mins.
Date published: 2023-04-14
Rated 5 out of 5 by from Wonderful!!! Alleviated anxiety/stress associated with filing taxes before expiration date.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2703