TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 1 out of 5 by
RambingJoe from
Turbo Tax is Awful
As an accountant, it could be lots better. During the whole process of answering questions, I was trying to see what was actually entered on the schedules and could not. Found out just before filing that all dividends and miscellaneous income was entered twice. Apparently, the link to my bank accounts and brokers were hit twice. Took forever to verify a 70-cent interest that was reported by TD Ameritrade. Have no idea why it was reported as it was less than a dollar, but had to verify 3 times or more that there was no CUSPID #. Took days of getting excel spreadsheets together to get information in that was on the 1099 but apparently not in the proper format to be uploaded by Turbo Tax. Have no choice. Have used Turbo Tax for years, but the online version is terrible.
Date published: 2023-04-14
Rated 5 out of 5 by
Cadoo from
Great
Turbo tax is fantastic and so much easier to utilize versus other similar competitors. Will highly recommend to friends and family!
Date published: 2023-04-14
Rated 5 out of 5 by
TJdelreno from
Great and easy
I had to call tax expert and it was a breeze. Would use again.
Date published: 2023-04-14
Rated 5 out of 5 by
big billy 428 from
Always a relief to use for such a stressful job.
consistently efficient, informative and easy to use. especially doing multiple drafts of returns when one is uncertain how it unusual events have occurred and you are not sure how it impacts ones return.
Date published: 2023-04-14
Rated 5 out of 5 by
LoiQ from
Turbo Tax is awesome, easy to use
I get refund and the most out of this Tax program.
Date published: 2023-04-14
Rated 4 out of 5 by
BoTess from
Turbo Tax is OK
Because we have a small business, Turbo Tax is worth the time and money. Other wise, because we take the Standard Deduction, we would do the taxes on our own.
Date published: 2023-04-14
Rated 5 out of 5 by
Lee and Vilma from
Awesome
Excellent on-line support from Turbo-Tax lady-expert, friendly Ms. Jas (last name not provided).
Date published: 2023-04-14
Rated 5 out of 5 by
RandR47 from
excellent
using TURBO TAX for the 6th year in a row. Gets easier each year.
Date published: 2023-04-14
Rated 3 out of 5 by
irritated5523 from
Kept Logging Out
Everything went well but for some reason it logged me out about every 10-15mins.
Date published: 2023-04-14
Rated 5 out of 5 by
Ms Sarah from
Wonderful!!!
Alleviated anxiety/stress associated with filing taxes before expiration date.
All TurboTax® Offerings Reviews - Page 2703
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
RambingJoe from
Turbo Tax is Awful
As an accountant, it could be lots better. During the whole process of answering questions, I was trying to see what was actually entered on the schedules and could not. Found out just before filing that all dividends and miscellaneous income was entered twice. Apparently, the link to my bank accounts and brokers were hit twice. Took forever to verify a 70-cent interest that was reported by TD Ameritrade. Have no idea why it was reported as it was less than a dollar, but had to verify 3 times or more that there was no CUSPID #. Took days of getting excel spreadsheets together to get information in that was on the 1099 but apparently not in the proper format to be uploaded by Turbo Tax. Have no choice. Have used Turbo Tax for years, but the online version is terrible.
Date published: 2023-04-14
Rated 5 out of 5 by
Cadoo from
Great
Turbo tax is fantastic and so much easier to utilize versus other similar competitors. Will highly recommend to friends and family!
Date published: 2023-04-14
Rated 5 out of 5 by
TJdelreno from
Great and easy
I had to call tax expert and it was a breeze. Would use again.
Date published: 2023-04-14
Rated 5 out of 5 by
big billy 428 from
Always a relief to use for such a stressful job.
consistently efficient, informative and easy to use. especially doing multiple drafts of returns when one is uncertain how it unusual events have occurred and you are not sure how it impacts ones return.
Date published: 2023-04-14
Rated 5 out of 5 by
LoiQ from
Turbo Tax is awesome, easy to use
I get refund and the most out of this Tax program.
Date published: 2023-04-14
Rated 4 out of 5 by
BoTess from
Turbo Tax is OK
Because we have a small business, Turbo Tax is worth the time and money. Other wise, because we take the Standard Deduction, we would do the taxes on our own.
Date published: 2023-04-14
Rated 5 out of 5 by
Lee and Vilma from
Awesome
Excellent on-line support from Turbo-Tax lady-expert, friendly Ms. Jas (last name not provided).
Date published: 2023-04-14
Rated 5 out of 5 by
RandR47 from
excellent
using TURBO TAX for the 6th year in a row. Gets easier each year.
Date published: 2023-04-14
Rated 3 out of 5 by
irritated5523 from
Kept Logging Out
Everything went well but for some reason it logged me out about every 10-15mins.
Date published: 2023-04-14
Rated 5 out of 5 by
Ms Sarah from
Wonderful!!!
Alleviated anxiety/stress associated with filing taxes before expiration date.
All TurboTax® Offerings Reviews - Page 2703
Date published: 2023-04-14